BaseLift Reviews 

1,308
TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

I used to have a lot of pigmentation around my face, almost like skin discolouration which i did not admire. Thanks to this rose glowup kit my skin has been looking hydrated and lush! Ive noticed my p... See more

Rated 5 out of 5 stars

Super Hydro & Perfect Base Duo Changed my life, the retinol has genuinely given me a new layer of skin, and in turn reducing blemishes that were so prominent. Have only been using the products for 2 m... See more

Rated 1 out of 5 stars

I am absolutely disappointed with this company. I am a first customer and have ordered from them three weeks ago. I have sent emails after emails and no one has responded such disappointment as a firs... See more

Rated 3 out of 5 stars

Shame reading all the negative reviews. I've been a customer for well over 5 years now and up to now ive always brought in bulk during a sale. I wouldn't pay full price for the items, the prices a... See more

Company details

  1. Skin Care Clinic

Written by the company

Natural, cruelty-free & vegan skincare 🌱


Contact info

2.7

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(1,308)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Salicylic Cleansing Pads

Absolutely love the Salicylic Cleansing Pads! I use them whenever I get spots and random breakouts and they really help unclog my pores. It feels really nice on my skin as well, would definitely recommend this product!

May 4, 2022
Unprompted review
Rated 5 out of 5 stars

Baselift Skincare

Hi this is my first time ordering products of Baselift, I have followed them for a while and have heard so many good positive skincare reviews. I’m really excited to try the products ordering was so simple too.

April 22, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing products

Amazing products! Amazing service. My skin has improved so much since using the products. Great sales at all times so don’t miss out!

April 7, 2022
Unprompted review
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Reply from BaseLift

Thank you for your kind words. Hopefully you were able to grab some goodies in our recent sale!

Rated 5 out of 5 stars

Amazing products

Amazing products! Never disappoints me, this is the only products and company I trust to use and is perfect for my skin whatever the weather, these products are just fabulous!

April 2, 2022
Unprompted review
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Reply from BaseLift

Hey, thank you for your review. We love that we're your go to skincare company (:

Rated 5 out of 5 stars

I’ve used the green tea & neem mud mask…

I’ve used the green tea & neem mud mask for the first time and wow my skin is insane honestly works with breakouts and acne for oily and dry skin. I will be buying more products in the future definitely rate it❤️

March 14, 2022
Unprompted review
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Reply from BaseLift

Hello, thank you for your review. Our team also love this mask - it's a game changer!

Rated 1 out of 5 stars

Worst experience, serum is useless…

Had the worst experience with serum that I purchased from baselift. Might I add, the products were great quality over a year ago, but since the company has become popular most of the
product’s have changed and the quality has decreased! I used the serum a while ago and it was lovely and absorbed into the skin very easily, ordered some more, this time 2 bottles, and to my horror the smell was overpowering and it was really thick and formed a layer on my skin and kept peeling off! I emailed baselift, but they just denied there was a problem with it and refused to refund or replace. The moisturiser has changed too, but it’s ok to use, but no where near what it was previously! Not worth the price tag anymore!

March 8, 2022
Unprompted review
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Reply from BaseLift

Hello Naseema,
Thank you for getting in contact with us first, we really appreciate that.
As we have become more popular we really listened to customer's feedback on our products and this resulted in some formula changes over a year ago. Most people preferred a fragrance free product and we also set out on a mission to reduce our carbon footprint so all of our products are now made in the UK, hence a slight change in formula. We understand we cannot please everyone and that some customers may prefer the old serum, so we apologies for that.
As per our conversation, we did ask for photos and / or videos of the issue you were having so we could log the problem, but we didn't receive these and therefore couldn't come to a resolution. We will get back in touch with you now, so we can try and resolve the issue as we would be more than happy to take responsibility for products that aren't to our usual standard.

Rated 5 out of 5 stars

What can I say I have every product…

What can I say I have every product from baselift range and I've been using my main skin care products from baselift for years I'm always getting compliments my skin looks amazing my favourite all time are retinol night cream rosehip oil aloe vera rose toner and brightening serum please never discontinue these products love love love baselift 😘

February 21, 2022
Unprompted review
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Reply from BaseLift

Hi there, thank you for your review! We're glad you love our products - getting compliments from others is the best.

Rated 5 out of 5 stars

I am new to baselift

I am new to baselift. I tried everything for pores and breakout but nothing ever worked but this is first time I am genuinely really happy for this bundle purchase..in two weeks I saw huge difference..plz plz never ever stop making this cream and marula oil..humble request..I literally thinking almost everyday what gonna happened when they no gonna make this..no no no..its magic in small bottle. Thankyou so much

February 16, 2022
Unprompted review
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Reply from BaseLift

Thank you for your kind words - we really pride ourselves on having great vegan, cruelty free, natural products that actually work! We're glad you love them (:

Rated 5 out of 5 stars

2021 All new release bundle

I found out about baselift through Instagram and was unsure as I've suffered from acne for years and never found something that worked for me. It's the best thing I've ever used my acne and marks have completely faded thank you so much baselift! I highly recommend!!

January 25, 2022
Unprompted review
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Reply from BaseLift

Hello Alisha! Thank you for your kind review - we are so happy our products have helped your concerns. Be sure to enter our giveaways and competitions on our social media platforms to win free products!

Rated 5 out of 5 stars

Great products

Amazing service, products are quality, can see a difference in days. Gteat price for a bundle, cant do wrong. Would deffo recommend for skin

January 18, 2022
Unprompted review
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Reply from BaseLift

Thank you! We love being customers go to brand to help with their concerns (:

Rated 5 out of 5 stars

favourite bundles

This is one of my favourite bundles as this helps my skin glow and I feel soo much confident without makeup

January 18, 2022
Unprompted review
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Reply from BaseLift

Thank you for your review. We love that you now feel confident without make up after using our products. Goals!

Rated 1 out of 5 stars

Messed my skin

Made my skin flaky and so dry not happy with it to be honest

January 13, 2022
Unprompted review
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Reply from BaseLift

Hello, thank you for leaving a review. We're really sorry to hear that you skin is flaky and dry after using our products! This isn't how we want our customers to feel either, so we'd love to try and resolve your concerns. Drop us an email at info@baselift.co.uk

Rated 5 out of 5 stars

Green tea and neem mud mask

I actually heard about baselift on Instagram from some influencers, then my sister and I tried it and it actually works, their words aren’t just for saying, it does wonders for your skin, I’d definitely recommend their green tea and neem mud mask, after using their mask, I have clean, bright and soft skin.

January 6, 2022
Unprompted review
BaseLift logo

Reply from BaseLift

Thank you so much for your review - we're glad you love the mask as much as we do!

Rated 1 out of 5 stars

Not recommending I used the bundle and…

Not recommending I used the bundle and it did quite a damage to my skin😡😡😡😡 not happpy at allll.

December 3, 2021
Unprompted review
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Reply from BaseLift

Hi Rimsha, thank you for your honest review and we are deeply sorry to hear that this has happened.

Please could you get in touch with us to let us know your skin type and what products were used? So we can get to the bottom of how this has happened, as we are keen to come to a resolution for you x

Our email address is: info@baselift.co.uk

Rated 5 out of 5 stars

Absolutely delighted with Baselift

Absolutely delighted with Baselift. Placed an order came within days. Used their products before and they are amazing! They a must have and actually do what the product is designed to do. Even more delighted to receive extra free full size items. What a lovely surprise and lovely gesture from baselft. Thank you baselift ❤️

December 1, 2021
Unprompted review
Rated 5 out of 5 stars

I’ve been using the Baselift Mens range…

I’ve been using the Baselift Mens range for a few months now and the Vitamin C serum and my skin is looking much more better. The difference is very noticeable and the service is great. Also thank you for my freebies! I would recommend their products to everyone as they are really high quality and work wonders.

November 30, 2021
Unprompted review
Rated 5 out of 5 stars

Baselift products are a lifechanger

Baselift products are a lifechanger! I have been using their products for over a year now and this is the only brand that I use now. It has completely transformed my skin.

November 29, 2021
Unprompted review
Rated 5 out of 5 stars

AMAZING product

I used this product all over my face for a few weeks and saw a significant improvement in how my skin looked and is also helped to reduce the pigmentation in certain areas and also to make my face glow a lot more! I’m definitely looking to purchase a few more! Make sure to buy and rest it out yourself! You won’t be disappointed 🤩

November 23, 2021
Unprompted review

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