BaseLift Reviews 

1,308
TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

I used to have a lot of pigmentation around my face, almost like skin discolouration which i did not admire. Thanks to this rose glowup kit my skin has been looking hydrated and lush! Ive noticed my p... See more

Rated 5 out of 5 stars

Super Hydro & Perfect Base Duo Changed my life, the retinol has genuinely given me a new layer of skin, and in turn reducing blemishes that were so prominent. Have only been using the products for 2 m... See more

Rated 1 out of 5 stars

I am absolutely disappointed with this company. I am a first customer and have ordered from them three weeks ago. I have sent emails after emails and no one has responded such disappointment as a firs... See more

Rated 3 out of 5 stars

Shame reading all the negative reviews. I've been a customer for well over 5 years now and up to now ive always brought in bulk during a sale. I wouldn't pay full price for the items, the prices a... See more

Company details

  1. Skin Care Clinic

Written by the company

Natural, cruelty-free & vegan skincare 🌱


Contact info

2.7

Poor

TrustScore 2.5 out of 5

1K reviews

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No recent history of asking for reviews

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2.7

All reviews

(1,308)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

NOT HAPPY WITH BASELIFT

I bought the face masks from baselift only half the order was shipped out. I contacted baselift and was told they ran out of stock. I asked for my refund which they said the would arrange the refund but after 3 weeks I never heard anything. I then sent another email to let them know I will contact my bank to get the money back within 10min they responded and said refund has just been issued!

Tried the face mask and gave them to family and friends to try out. They are not worth the price tag! They don't actually do what they should do.

Don't like the customer service. I won't be order again.
Stop taking orders if you can not fulfil the orders!!!!!

November 30, 2022
Unprompted review
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Reply from BaseLift

Hi Saadiaa, thank you for your honest review. We are deeply sorry that you have had this experience with us. We always process our refunds immediately before notifying the customer, and it can take up to 5 working days to appear in your account. However if it is still not in your account, please do send us an email so we can chase this up as a matter of priority: info@baselift.co.uk

Rated 1 out of 5 stars

Hyped up products

I don’t usually write reviews but this needed one .. These products are advertised to make the skin glow and brighten. However this was not the case with me on a couple of application with the seamoss gel moisturiser and turmeric serum my skin was dried my skin out and it became itchy and sore .. after contacting base lift wanting a refund they said it’s normal ‘ to purge’ and to continue using it but to use less or maybe not everyday! I feel they were just fobbing me off ! It’s taking my skin forever to get back to how it was .. my skin was fine don’t know why I bothered using it ..hyped up too much by a certain influencer .. waste of money ! Definitely would not recommend

December 15, 2022
Unprompted review
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Reply from BaseLift

Hi Shabana, thank you for your honest review, and we are deeply sorry to hear that you have had this experience. It sounds like our customer service team was describing a possible cause, however if you do not believe your skin is purging then we would advise you to get back in touch with us to carry on the discussion and come to a resolution for you. ❤️ info@baselift.co.uk

Rated 1 out of 5 stars

Will never order again

Will never order again, dried out so quickly and cut my lip in the middle. horrible stuff.

December 16, 2022
Unprompted review
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Reply from BaseLift

Hi Asma, thank you for your honest review. We are deeply sorry to hear this. Please could you get in touch with us via email to let us know what has happened so we can resolve this with you, as we are unsure how our product could cause a cut lip. Thank you in advance ❤️ info@baselift.co.uk

Rated 5 out of 5 stars

Amazing!

I have using Baselifts products for a year now and they are amazing! Whilst tackling all my skin concerns and making my skin glow, I feel confident outside the house without makeup on! I love the fact they have so many sales, giveaways and freebies. In the black Friday sale, I purchased the turmeric trio, 6 clay masks, the lip oil and an applicator kit, with which I won a free brightening serum! Thank you so much!

December 6, 2022
Unprompted review
Rated 5 out of 5 stars

best for acne skin

turmeric bundle is literally soo amazing clears my breakouts immediately and it’s gives you a glass skin look love it!!❤️

November 2, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing!!!

In love w the turmeric toner- leaves a bright glow, skin feels and looks refreshed, reduces redness 😍 thanks to u guys and ur hard work!
Baselift never fails to impress 👏🏼 Top notch

November 4, 2022
Unprompted review
Rated 5 out of 5 stars

I have been using baselift for over 2…

I have been using baselift for over 2 years now and I can't find anything in the shops that match their quality. I know they are expensive but I don't mind investing in my skin health and baselift products have done nothing but improve my skin. The best products are the retinol cream, sea moss gel and hyaluronic acid serum.

November 5, 2022
Unprompted review
Rated 4 out of 5 stars

Indian eraser mask.

I have used the Indian eraser mask.
It made my skin soft and bright.
Also i noticed that it slightly controls oil.
It is a good face mask.
Thanks BaseLift team :)

October 1, 2022
Unprompted review
Rated 1 out of 5 stars

Overpriced products…

Overpriced products that can be bought elsewhere cheaper. They rely heavily on bloggers reviewing items and sharing promo codes
There a massive discount on products all the time
If they just started with an honest price and instead of paying influencers they would appeal much more

September 5, 2022
Unprompted review
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Reply from BaseLift

Hi Jenny, thank you for your honest review and we are deeply sorry to hear you are unsatisfied. Our prices match the quality of ingredients we source - from the formulas to the packaging, everything is manufactured within the UK to support local businesses and to reduce our carbon footprint, so naturally this will cost more than sourcing cheaper production internationally.

We love to share our products with others to receive their honest opinions, and we provide discount codes and sales so that our products can be more accessible for those who want to try. I hope this clears up any of your concerns, and if you have any more questions or feedback please don't hesitate to get in touch with us: info@baselift.co.uk

Rated 1 out of 5 stars

The most horrible lip oil ever wasted…

The most horrible lip oil ever wasted my money so did my noece i swear down vaseline worked better than this infelt so upset wen it dried my lips out and wen i contacted customer service they wer so rude im still shocked how can anyone lie to public just go make a living the bottle is so nice but the oil ruined my lips my niece complained i tried mine on my friend and hers dried out and she was left peeling her skin just like me if anything its made my lips drier

October 4, 2022
Unprompted review
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Reply from BaseLift

Hi there! We're so sorry to hear that you are not satisfied with our Lip Oil. Unlike many cosmetic lip oils, this is not a makeup product but a lip treatment. This means the ingredients absorb quickly into the lips to treat them over time, rather than creating a long-lasting layer that sits on the surface like a gloss. Please don't hesitate to get in touch with us so we can discuss your concerns more: info@baselift.co.uk

Rated 2 out of 5 stars

Lip oil hit and miss

So I decided to purchase the lip oil and received my order on the 5th October. I was extremely excited especially with the tackling of hyperpigmentation but have only been left disappointed. The initial application is lovely I love the applicator, the smell is of beautiful rose and the initial hydration is great. However, because it is purely oil based which you would think is great it dissappears within 3 minutes of application. This seriously needs to be reformulated and there should be some sort of gel or bees wax base to prolong the application and to make it feel much nicer on the lips. It honestly feels like I've grabbed olive oil or coconut oil put it on my lips and then it just fades into absolutely nothing. I really wanted to like this as I really enjoy baselift products but this hasn't been up to scratch.

October 5, 2022
Unprompted review
BaseLift logo

Reply from BaseLift

Hi there! We're so sorry to hear that you are not satisfied with our Lip Oil. Unlike many cosmetic lip oils, this is not a makeup product or lip balm, but a lip treatment. This means the ingredients absorb quickly into the lips to treat them over time, rather than creating a long-lasting layer that sits on the surface like a gloss. Please don't hesitate to get in touch with us so we can discuss your concerns more: info@baselift.co.uk

Rated 5 out of 5 stars

Niacinamide serum just WOW l

Niacinamide serum just WOW I have oily skin and this worked wonders such an amazing product my skin feels so fresh & hydrated Thnks baselift team 💗💕

August 22, 2022
Unprompted review
Rated 1 out of 5 stars

So I decided to purchase the ultimate…

So I decided to purchase the ultimate collection from baselift after seeing all the good reviews and transformation results. I started using the products and my skin was not getting better it just started getting worse. It has left my skin all red and have rough skin now. When I also purchased the collection I didn’t receive the freebie I was meant to get so I was very disappointed with the service that I had received from them.

August 7, 2022
Unprompted review
BaseLift logo

Reply from BaseLift

Hi Taybah! Thanks so much for purchasing our ultimate collection. We're so sorry to hear that you experienced a negative reaction! This sounds like you could have been mixing ingredients that don't go together, or using products too often than the recommended amount. Please get in touch with us so we can help advise you on using this collection, and ensure we get that freebie sent out to you! info@baselift.co.uk

Rated 5 out of 5 stars

Beetroot & Grape Cleanser

This is the best cleanser I've used you really can tell how much of a difference all the natural ingredients make- the glow is imminent and skin feels so hydrated too ❤

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

Best experience ever!

This was my first time buying from baselift. I had the best experience ever. I bought the Ultimate collection and I’m in love with the cleansing balm and the niacinamide serum. My skin feels so hydrated and fresh. Really satisfied with my purchase 💕

July 22, 2022
Unprompted review
Rated 5 out of 5 stars

In love with the vitamin c serum

In love with the vitamin c serum. Great under makeup, instantly plump and smooth skin and great for spots. I had irritation from a suncream and it made me break out but once I applied the vitamin c serum my skin felt refreshed and the spots went away. My sister says that when she feels like she's about to get a spot she just applies on the serum and the spot disappears :)

June 17, 2022
Unprompted review
Rated 5 out of 5 stars

BaseLift has the best products EVER!

BaseLift has the best products EVER! If you message them they also help you pick your perfect products for your skin type. I did this and I loved everything!!!! Don’t know what I’d do without the products now

May 23, 2022
Unprompted review
Rated 5 out of 5 stars

The best products ever!!!!!

So I have used the rosehip oil,neem mud mask,cleansing balm, rose clay mask, so a few there and honestly it has never made me break out and that neem mud mask is my favourite, leaves ur skin glowing, brighter, hydrated, jus so clean looking, it’s my fave, and the rosehip marula oil jus perfect, my skin doesn’t like most facial oils but this was spot on, anything I use from this brand works and my skin loves it so much, thank u baselift for your amazing products, I could use them forever!!

May 9, 2022
Unprompted review

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