BassBros Reviews 

300
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable staff members and the wonderful personalized advice provided when selecting various musical instruments. Many buyers note that all purchases are handled with absolute professionalism and extreme care from start to finish. Consumers also note the remarkably fast shipping and the excellent condition of the items upon arrival at their destination. People deeply appreciate the smooth trade-in process and the truly welcoming atmosphere experienced at the physical retail showroom. Shoppers consistently recommend these reliable services to others looking for quality gear and dependable support.

What people talk about most

Product

Consumers find product quality and selection to be exceptionally positive, praising the impressive variety of... See more

Staff

Users describe positive interactions with staff, frequently highlighting their deep expertise and welcoming,... See more

Service

People report positive experiences with service, often highlighting friendly staff and great advice.... See more

Quality

Reviewers highlight great satisfaction regarding quality, noting that instruments arrive in excellent... See more

Delivery service

Reviewers express high satisfaction with the delivery service, noting that orders are shipped promptly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a vintage Fender P from here. Great service and really helpful and knowledgable guys - would really recommend giving them a try. worth booking an appointment so you can try the guitars, other... See more

Rated 5 out of 5 stars

This was my second purchase from Will at BassBros. Great help from Will pre purchase which was reassuring, and the item arrived next day having been excellently packed and protected. I'm very pleased... See more

Rated 5 out of 5 stars

Stumbeled across BassBros by accident when I was looking to step up from my Ibanez Talman. Spotted an immaculate 2021 Fender Player Jazz Fretless on their website at a very reasonable price. After a q... See more

Rated 5 out of 5 stars

I have just bought another wonderful instrument from Bassbros. It had been set up exactly to my requirements and also included a new set of strings. We had some problems with the electrics, but Jack w... See more


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5.0

Excellent

TrustScore 5 out of 5

300 reviews

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5.0

All reviews

(300)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Bass Bros - Excellent

Thank you for a great transaction for the 6 string Warwick Corvette Standard.

It arrived in great condition. Well packed and communication throughout the transaction with Will Ganner was very good.

Would not hesitate using #bassbros again for another purchase.

I'm very happy.

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Top Drawer!

Great service start to finish.
Constant communication from Will, going above and beyond to answer my questions and organise the exchange of three instruments along with the purchase of a new one.
Description of goods was spot on, very happy with my purchase and the service provided by BassBros. Highly recommended.

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

200% satisfied - unmatched service!

I can confidently say it’s the best playing and sounding bass I’ve ever had in my hands. The ordering process was smooth, and the team behind it are absolute professionals. Will provided excellent advice, communicated clearly, and made the entire experience stress-free. Shipping was safe and fast, and everything arrived in perfect condition. Super honest, reliable, and passionate people who truly know their craft. I’m beyond satisfied—200% happy! Thanks so much!!!

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

Very very happy to win the bass…

Very very happy to win the bass competition . A superb Warwick Corvette Standard and is absolutely killer . Used to have Warwick many years ago and sold it against my better judgement........most regretted decision I've ever made .......however thanks to Will and the team at Bass Bros I am the owner of a Warwick again . Couldn't be happier!! Subsequently emailed Will after I had won to confirm and and had very lovely conversation about guitars and amps which was most helpful . Will certainly be using Bass Bros for their expertise, amazing stock . Thank you !!!

December 25, 2024
Unprompted review
Rated 5 out of 5 stars

I now own my dream bass

Bought a fantastic Stingray from Will - had a fantastic experience. Great communication, very knowledgable, and secure packaging. Icing on the cake was the fresh setup and strings.

This is my first "nice" Bass so I was a little apprehensive about purchasing a website I had just found out about. Fortunately through reading reviews here and messaging Will with a couple of questions, I was put at ease.

Would easily recommend purchasing from here, and I still find myself looking most days to see what else has popped into stock.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Purchased a beautiful Fender Telecaster…

Purchased a beautiful Fender Telecaster bass. Visited the shop to try, no pressure to buy, but it was too good to pass up. The lads then arranged the private sale of a bass I was no longer using. First class service from start to finish!

January 1, 2025
Unprompted review
Rated 5 out of 5 stars

Hi Will

Hi Will, very good service and fast delivery, everything works perfectly, super setup, immaculate condition and the sound is... wow! Thanks, Peter from Austria

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly Service with Excellent Stock of Great Guitars

Was lucky enough to in a great Bass Guitar from Bass Bros. Very friendly service with great communications. Guitar arrived at 8am the following day, expertly packaged. Beautiful guitar that had been professionally setup. They offer great service with a wide range of guitars in stock.

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Will very helpful and knowledgable. Sold one bass on commission which went through quickly and bought two basses both of which were fairly priced. I paid a visit to the shop/warehouse they have in Leamington to collect one bass and the other was delivered to my home very promptly.
Recommended.

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

Bass Bros is like a mini-Aladdin's Cave for Bass Players...

Bass Bros is like a mini-Aladdin's Cave for bass players that's run by your mates who are also obsessed by everything bass!

In the very best of ways, it reminds me of visiting the original Bass Centre in London in the 1980s, or The Bass Gallery in the 90s... Like Barry Moorhouse and Martin Petersen before them, Will and Jack have created something very unique at Bass Bros which, in a time when good music shops are getting increasingly hard to find, needs to be treasured, valued and supported by the bass playing community..

There's no 'hard sell' either; just a fabulous selection of bass guitars and other bass gear that you can quite easily lose a few hours in exploring.

And if you have time and are interested, there's plenty of good conversation and coffee to be had too!

Somehow, I managed to walk out with just the one bass - a cool as f*@k Rickenbacker 4003s - but it could do easily have been more had I the budget..

So, thanks for a great couple hours and a great bass Will & Jack! As you know, this was my first visit to Bass Bros, but it most definitely won't be me last!

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

A good company to deal with that know about bass guitars. My vintage instrument was shipped out quickly and was at a great price. I highly recommend Bassbros as I had a very pleasant purchasing experience with them. 10/10

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Stingray Classic

Excellent dialogue with Will, really straightforward experience and very positive. Can highly recommend the whole experience of purchasing a Bass from BassBros. So happy with the new addition :-) - thank you.

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

Bass Bros Is Excellent!

I part exchanged a bass with Bass Bros in December '24. Excellent service from knowledgeable staff, allowed me to benefit from one-on-one time to help pick the right bass for me. Prices are excellent also. Hope I find a good reason to go back soon!

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Superb service

Superb service, nothing was too much trouble, bass was 2nd hand, but was immaculate, and arrived promptly and well packaged. Wouldnt hesitate to recommend bass bros, and would definitely use again

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Best place for bass!

With Will's help at Bassbros, I just found my new number one bass, a Rickenbacker 4003. The bass is perfect and Will couldn't be more helpful in getting the bass in my hands. Really helpful, best price and a honest service. If your looking for a new bass I highly recommend Bassbros.

December 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great sales experience

Great sales experience, with Will and the Bassbros team providing fantastic after sales support. My bass needed a part ordering post-sale, which they sourced, shipped and got to me without any fuss.
Highly recommended.

July 6, 2024
Unprompted review
Rated 5 out of 5 stars

Bass Guitar Sale

Quick, efficient and speedy sale. Will from BassBros was friendly with great communication. Would definitely recommend them to anyone looking to sell their bass.

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Service…

Last week I received fantastic service from BassBros. My much loved. but no longer being used Stingray5 was collected by BassBros courier on Wednesday, delivered to them on Thursday and the agreed sum paid into my bank on Friday. I hope it finds a new home and is regularly gigged/played as it should be. I can't recommend BassBros highly enough and will certainly be using their excellent services in the future.

December 6, 2024
Unprompted review

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