Batch & Thyme Reviews 

66
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Absolutely delicious meals and so convenient for two NHS workers after long days at work. What a treat to come and shove something in the oven without having to think! Much better than ordering an exp... See more

Company replied

Rated 5 out of 5 stars

We have been loving getting our Batch and Thyme deliveries. With a newborn baby and two older children, having healthy delicious meals we can just heat up is very practical. Everything tastes homemade... See more

Rated 4 out of 5 stars

They got let down by their delivery partner meaning it did not arrive on time, however their team were brilliant to resolve the issue quickly, showing great customer service. The food is delicious!... See more

Rated 3 out of 5 stars

The food is easy to heat up, comes in environmentally friendly packaging and really tasty and good quality. Unfortunately in my opinion the portions are too small and expensive for what they are.

Company details

  1. Food Producer

Written by the company

Home-cooked frozen meals delivered to your door. We use only the best ingredients, buy them at their freshest & flash freeze them to lock in nutrients, no added preservatives & no nasties. Just because you don't have time or ability to cook it doesn't mean you have to eat poorly.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

66 reviews

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4.6

All reviews

(66)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top quality grub!

The quality of the food was excellent and delivery was on time. Great, healthy food to have in the freezer if you don't want to cook! Would highly, highly, recommend!

August 26, 2022
Rated 4 out of 5 stars

Great CS

They got let down by their delivery partner meaning it did not arrive on time, however their team were brilliant to resolve the issue quickly, showing great customer service.

The food is delicious!

August 2, 2022
Rated 3 out of 5 stars

Lovely food but not enough

The food is easy to heat up, comes in environmentally friendly packaging and really tasty and good quality. Unfortunately in my opinion the portions are too small and expensive for what they are.

July 25, 2022
Rated 2 out of 5 stars

meals were small

meals were small, diddn't get the right ones, and nor did I realise they didn't come with rice etc.

July 18, 2022
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Reply from Batch & Thyme

Dear Mr Cameron, thank you for your review I'm sorry you haven't had a great experience. As a small business, we really appreciate any feedback from customers so we can constantly strive to improve our product. I will send you an email now to discuss this further. Thanks Fran

Rated 5 out of 5 stars

We have been loving getting our Batch…

We have been loving getting our Batch and Thyme deliveries. With a newborn baby and two older children, having healthy delicious meals we can just heat up is very practical. Everything tastes homemade and we have loved every dish so far!

June 20, 2022
Rated 5 out of 5 stars

Delicious and makes a nice change from…

Delicious and makes a nice change from COOK & Charlie Bighams meals. My husband and i are both full time working parents, so rarely get the time to make nutritious evening meals. Therefore, Batch & Thyme has filled in that gap nicely. Small, local business (I am in London SW11) of which I am more than thrilled to support. Well done and keep up the good work.

May 31, 2022
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Reply from Batch & Thyme

Thanks so much, Nicola, this is exactly why we've made the meals, to make your life easier. We really appreciate all your support. Thanks Fran

Rated 5 out of 5 stars

Great quality

Great quality, delicious meals - perfect for those time-scarce days or indulgent dinners

May 11, 2022
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Reply from Batch & Thyme

Thanks Ruth, so glad you're enjoying them!

All the best
Fran

Rated 5 out of 5 stars

Lovely food

Lovely food, great choice, highly recommend

May 5, 2022
Unprompted review
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Reply from Batch & Thyme

Thanks Sarah, glad you're enjoying the choice

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