Bath & West Mortgages Reviews 

32
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We have just completed our 2nd 2 year fixed rate mortgage deal through Bath & West Mortgage via Josephine and I could not recommended her enough. Her professional, knowledgeable and helpful attitude... See more

Rated 5 out of 5 stars

Another great experience with Josephine! Best broker I have come across. Not only has she managed to get me an awesome deal on my latest refinance but thanks to her knowledge and service/care she took... See more

Rated 5 out of 5 stars

Josephine has been of vital help in the process of my partner and I buying our first property. Going into this process without knowledge of houses, Josephine made the process easy, by being personable... See more

Rated 5 out of 5 stars

Jo was an absolute delight to work with! She was really attentive, quick to respond and always took the time to make sure I fully understood my mortgage deal. She was really helpful with other things... See more

Company details

  1. Mortgage Broker
  2. Financial Consultant

Written by the company

Here at Bath & West Mortgages we have a wealth of experience with mortgage advice. Getting a mortgage can be a challenging and complicated process so we’re committed to helping you to fully understand the broad range of options available. We give our clients two assurances: “Let us deal with it” Buying a property can be a busy time, let us take care of finding and securing the best mortgage offer for you, sourcing an appropriate solicitor / conveyancer for your case, and getting protection and general insurance in place. “One step ahead” We will stay one step ahead at all stages of the process. Our pledge is that you will never have to chase us to get the job done. As well as being experienced with traditional mortgages for first time buyers and existing homeowners, we are also highly experienced in the buy to let market, not only for first time landlords but for professional landlords with large or complex portfolios. Whether you’re buying your first property as a landlord or if you have a complex portfolio, we have the knowledge to deal with all of your finance and insurance needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.7

All reviews

(32)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

I have had the pleasure of working with…

I have had the pleasure of working with Josephine for over three years, and it has truly been a fantastic experience. She is not only highly professional but also incredibly understanding, always going above and beyond to secure the best outcomes for whatever you need. Her friendly demeanour makes working with her a breeze, and her expertise in the property market is unmatched.

I feel fortunate to have found someone as dedicated and reliable as Josephine. Whether you're just entering the property market or you're an experienced landlord, I cannot recommend her highly enough.

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

An Absolute Delight!

Jo was an absolute delight to work with! She was really attentive, quick to respond and always took the time to make sure I fully understood my mortgage deal. She was really helpful with other things too, that I wasn't so sure about. I'm now about to start the process of getting another mortgage with her. Absolutely brilliant!

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

Really good

Jo was great when we needed a mortgage for a listed property that we were having difficulty getting one for. Lovely to deal with and knew the right lenders to contact. Looked after us really well and got us a good rate. Highly recommended.

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Jo Boyd is very thorough with her…

Jo Boyd is very thorough with her scouring the market and recommending the best possible product for your needs. She is clear in her instructions, very quick to work on things entrusted to her. She is very experienced and efficient and very competitive in her costs. I would highly recommend her services. Thanks for the two mortgages you have helped me with and the patience you demonstrated when I had to decide not to go ahead with the third.
Thank you Jo.

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Josephine has been great all the way…

Josephine has been great all the way through our purchase, no matter what questions we had she has always been so happy to help as well as being so quick to reply. We would thoroughly recommend!

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Honest and well-timed advice

I find anything to do with finance incredibly stressful but Josephine made the process of remortgaging really straightforward for us. She was honest about the reality of the market and when the best time to lock in our offer would probably be, and she was right! Had we not had her advice we would have made a very costly mistake. I was also impressed by how quickly Josephine responded to my questions, especially being used to the solicitors taking so long to reply!

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience thank you Josephine

Josephine was really helpful with helping us to remortgage our house. She worked quickly and made sure we secured the best deal, despite the rates going down twice while we were in the process of applying. We will definitely come back again when our remortgage is due.

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

Josephine went above and beyond

Josephine went above and beyond. She has brilliant people skills and patiently guided us through setting up and finding a new mortgage. Using her considerable skill she found us the perfect deal!
I couldn’t recommend her more!
Mr and Mrs Corry

March 24, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Josephine has been fantastic at securing me the best rate for my remortgage, certainly better than anyone else found. She took all the work away from me, so it was so seamless and easy. Very happy customer 😁😁

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Jo - amazing service!

Jo was excellent - so knowledgeable and proactive. There's no doubt in my mind that I wouldn't be sitting in my new house today without her help. It wasn't easy to get a mortgage as a single parent working for a charity. Jo advocated for me so much more than the first broker I spoke to. Highly recommended and very pleasant to deal with, too!

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

I would definitely recommend Josephine.

Josephine has been so helpful throughout the whole process. She made what I thought would be a daunting experience easy and stress free. I would definitely recommend to anyone in looking for a mortgage.

September 12, 2024
Unprompted review

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