Advertising item on their website at certain price. Ordered and paid for item. Received confirmation email. One day later received another email saying the item was incorrectly priced and asking me t... See more
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The bathroom Discount Centre have been absolutely AMAZING! They ensured the whole process of installing our new bathroom was smooth, helping us every step of the way. Very knowledgable about all their... See more
Alan was incredibly helpful, knew his stuff, especially about baths, and so it was all round a brilliant experience, as always, at the BDC. Thank you so much. It's so difficult even finding a decent s... See more
Huge choice of products and prices and really knowledgeable staff. Drew was so helpful to deal with and really knew his stuff - make some excellent swap recommendations to suit my overall design ideas... See more
Company details
Written by the company
BDC have been serving clients and trade in London and the UK for over 42 years, so our knowledge, experience and professionalism comes in abundance. The key to our success, and keeping customers coming back, is that we have always offered the most beautiful and on trend products across a range of styles and budgets. Our sales team has developed an innate sense of clients’ needs and desires and through this have helped to cultivate our products to match current trends and tastes. BDC are a one stop shop offering everything from Bathroom Design, tiles and a plethora of products from all the major brands. Our customers are at the forefront of our business and this influences our vision for your whole shopping experience. We are dedicated to putting in the time and effort to maintain our high level of customer service throughout your bathroom experience. With 17 showrooms across 2 floors, our showroom based in Fulham allows you to immerse yourself in a world of colour, inspiration and design. With 100’s products on display and 1000’s of products to choose from, feel free to pop by and talk to one of our 8 experienced sales team.
Contact info
297 Munster Road, SW6 6BW, Fulham, United Kingdom
- 0207 381 4222
- customerservice@bathdisc.co.uk
- bathdisc.co.uk
4.2
Great
106 reviews
Hasn’t replied to negative reviews
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Amazing and supportive team, great communication
The team at Bathroom Discount Centre were amazing and very responsive to my emails, we had ordered something from elsewhere which had arrived not as described. I emailed the team here and they have been very quick to respond and check their stock as well as supporting beyond expectations when a product had been changed by the supplier without them being aware of this. Very helpful company with great communication and customer support. Thank you so much.
May 17, 2023
Unprompted review
Awful - avoid!
Awful - avoid!
Ordered and paid for matching tap and shower, and arranged to collect from their Fulham showroom. This was originally scheduled for Wednesday, then we were told it may now be Friday. Then we were contacted and told actually the price for each item was wrong and we need to pay nearly double!!
We decided we’d rather have a refund, which hasn’t yet come through, and we are now being chased to confirm when we are picking them up and warning us of a 25% charge if we cancel.
We’ve now wasted time chasing this company around, and our project is delayed. I honestly have no idea how there can be so many positive reviews of this company.
May 16, 2023
Unprompted review
Great service and communication
Great service and communication! Very helpful customer service and competitive pricing too
April 24, 2023
Unprompted review
Great customer service
May 3, 2023
Unprompted review
Always great value and excellent…
Always great value and excellent customer service.
Derick at Bathdisc was very knowledgeable and helpful with placing our order.
One item arrived slightly damaged but Barry sorted out a replacement straight away.
Also had to return a toilet seat which a client ordered by mistake, this process was very easy and the refund processed very quickly
May 11, 2023
Unprompted review
Alan was really helpful in showing us…
Alan was really helpful in showing us different options and helping us figure out how this would work in our loft with the macerator. The delivery team were great too. We've finished the job now and everything works well and looks great. Amy
April 11, 2023
Unprompted review
Thoughtful responses to queries and…
Thoughtful responses to queries and efficient delivery service.
Excellent products
April 17, 2023
Unprompted review
I can highly recommend BDC
I can highly recommend BDC - good prices, great service and always happy to help!
May 2, 2023
Unprompted review
Fantastic Service
When I asked for an expedited delivery Sarah@Bathroom Discount Centre was more than accommodating. Product arrived on the date specified. Fantastic experience and would use them again.
April 4, 2023
Unprompted review
A goid site to buy Burlington
This is a good site to buy Burlington bathroom ware. It is easy to use, pricing is good. The items took around a week to arrive, which was fine. I received emails advising the status of my order, which was helpful. I will buy from them again.
April 4, 2023
Unprompted review
Good service and communication
Good service and communication! Good delivery lead time and prices. Added to our internal "Approved Suppliers List". Highly recommended source!
April 24, 2023
Unprompted review
Highly recommend! Great service, great value
Have used BDC twice over the last ten years and both times they've been amazing - great service (before and after), so helpful, fantastic products, and brilliant value too. I highly recommend!
April 5, 2023
Unprompted review
Very good service
The delivery (of a Lefroy Brooks replacement shower hose) was much swifter than expected. I was quoted seven weeks delivery time originally - and by several other retailers I contacted - but the Bathroom Discount Centre was able to source the requested item much sooner. Free postage too. And it was the correct item, nicely packed. Full marks!
March 13, 2023
Unprompted review
Purchased a Heritage radiator and after…
Purchased a Heritage radiator and after a few months the radiator quality deteriorated. Chantal went back to Heritage with photos of the quality and organised a replacement for us. Chantal kept us posted on what was happing in a timely manor. Efficient and extremely professional customer service. Thank you so much for all your help.
April 14, 2023
Unprompted review
Shower seals
The helpfulness of Chantel in obtaining seals for a shower fitted a decade ago has been great.She also is getting them sent to me direct.Well done Bathroom Discount I shall continue recommending you.
April 5, 2023
Unprompted review
I had a problem with a Fan which was…
I had a problem with a Fan which was delt with by Chantal Lohou and Drew Martin swiftly and most satisfactory. In fact from buying to delivering Bathroom Discount Centre were faultless and I cannot recommend them strongly enough.
November 17, 2022
Unprompted review
Had an issue with a toilet seat that…
Had an issue with a toilet seat that had a manufacturing defect. Ben was incredibly helpful.
September 12, 2022
Unprompted review
I ordered several items for my bathroom…
I ordered several items for my bathroom from this company. Ordering was fine, delivery and after service was awful. Rude staff member genuinely refused to help me find out where my order was because she “didn’t have to”!
August 20, 2022
Unprompted review
BRILLIANT
What an absolutely brilliant service. I called regarding some advice and replacement parts and I just never expected the help, supports and professional manner that Chantal provided.
She went over and beyond to assist me is resolving the problem. She was courteous, responsive and efficient.
What an accolade to your team
April 26, 2022
Unprompted review
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