Bath panels arrived and all the coating around the edges is not sealed down properly. I emailed them straight away, as instructed, with photos. I emailed again having received no reply. It's been near... See more
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Ordered bath panel, not arrived, no option to call and they don't reply to emails. Requested a refund, uncertain whether will actually get money back. I would not use this company again. Amended 31s... See more
Ordered bath panel online and tried to contact company by telephone and email when after 2 weeks nothing had arrived, with no response. It was only after I stated that I would be attending directors... See more
We ordered panels for a curved bath that we had to cut to size due to uneven floor/bath rim measurements. Product delivered in given time frame and in good condition. Job is now complete and happy... See more
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Company details
Written by the company
We offer the best selection of quality bath panels and accessories in the world. Our Aqua cloak bath panels are manufactured by us in our own UK factory using the highest quality moisture resistant MDF with the finest high gloss, super matt or wood grain finishes and are available in standard and made to measure sizes, in a variety of thicknesses for straight, corner, offset and P or L shaped shower baths, we can supply colour swatches for you to review in your own home to ensure you get exactly the right finish. As well as selling direct to the general public we are also trusted suppliers to the UK's top Hotel Chains, Construction Groups, Bathroom Showrooms, Plumbers Merchants etc. Trusted by the trade
Contact info
Unit 1 Manor Farm, ME7 2XH, Gillingham, United Kingdom
- sales@bathpanelstore.co.uk
- bathpanelstore.co.uk
2.0
Poor
119 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 47% of negative reviews
Typically replies within 1 week
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Panels were bowed on delivery and still…
Update, are they serious! My complaint was in January 2021. Its only taken 5 years for a reply!
Panels were bowed on delivery and still are despite heavy weights for a week. Dreadful company, no response to emails or telephone. MDF product is waste of money. Plastic coating on 1 side, it’s never going to straighten.
January 11, 2021
Unprompted review
Reply from Bath Panel Store Limited
Thank you for taking the time to share your experience, and I’m genuinely sorry to hear that your panels arrived bowed and haven’t settled despite your efforts. They should have reached you in perfect condition, and anything warped on arrival is absolutely not acceptable.
I’m also sorry for the difficulty you’ve had trying to get in touch. Your emails and calls should have been picked up promptly, especially when you’re reporting a quality issue — and I understand how frustrating it is to feel ignored.
We’d really appreciate the chance to look into this properly. If you’re willing, please contact us directly at sales@bathpanelstore.co.uk with your order details so we can review the issue and arrange the appropriate resolution.
Thank you again for highlighting this — your feedback helps us improve our quality control and communication.
Let down by communication
Purchased bespoke panels. Easy online experience. Good quality, dimensions accurate and delivered within promised time.
Unfortunately, the experience is let down by poor communication. It is impossible to get through to anyone by phone. The only way to communicate is by email which is difficult if you want to confirm any aspect or check on delivery etc. I had to deduct 2 stars for this as sometimes you just want to talk to someone.
November 23, 2020
Unprompted review
Reply from Bath Panel Store Limited
Thank you for taking the time to share your feedback — we’re really pleased to hear that your bespoke panels arrived on time, matched your dimensions perfectly, and that the ordering process was straightforward. At the same time, I’m sorry that our communication let the experience down for you. We understand how important it is to be able to speak to someone directly, especially when you want to confirm details or check on delivery. As a small manufacturing team working in a busy workshop, we aren’t always able to answer the phone as reliably as we’d like, but that doesn’t make the frustration any less valid. Your comments are genuinely appreciated, and we’re continuing to improve how we handle customer contact so it’s easier to reach us when needed. Thank you again for your honest review — and for choosing us for your bespoke panels.
Don't Panic! My Bath Panel Was Perfect.
I read all the reviews after placing my order and panicked!! When I tried to ask for a different delivery date no one answered the phone or called me back, but an automatic email said the bath panel would be delivered on the original date. Anyway it arrived the following day and was absolutely perfect. I followed the instructions to the letter and it also fitted perfectly so if like me the other reviews give you a fright. I'd say give them a chance as my bath panel was spot on. Just taking off a star as they didn't answer the phone.
October 29, 2020
Unprompted review
Reply from Bath Panel Store Limited
Thank you so much for sharing your experience — we’re really glad to hear that your bath panel arrived in perfect condition and fitted exactly as it should. It’s great to know the instructions were clear and everything came together smoothly in the end.
At the same time, I’m sorry that you weren’t able to reach us when trying to adjust your delivery date. As a small manufacturing team working in a busy workshop, we don’t always manage to get to the phone as quickly as we’d like, and we understand how that can be frustrating — especially when you’re already feeling unsure after reading reviews.
Your feedback is genuinely appreciated, and we’re continuing to improve how we handle customer contact so it’s easier to reach us when needed.
Thank you again for giving us a chance — and for the lovely review. Enjoy your new bath panel!
Very Poor customer service
Very Poor customer service, emails are just ignored. Ordered the fixing kit and sealing strip, which have never arrived. Cant get hold of anyone and no response to emails. BEWARE NO NOT BUY FROM THEM!!.
September 28, 2020
Unprompted review
Reply from Bath Panel Store Limited
Thank you for taking the time to share your feedback, and I’m genuinely sorry to hear that your fixing kit and sealing strip haven’t arrived. You should never be left waiting for items you’ve paid for, and you certainly shouldn’t feel ignored when trying to get help.
Your emails should have been picked up and responded to promptly — especially when you’re reporting missing parts — and I completely understand how frustrating it is when you can’t reach anyone for an update.
We’d really appreciate the chance to put this right. If you’re willing, please contact us directly at sales@bathpanelstore.co.uk with your order details so we can look into this as a priority and arrange the appropriate resolution.
Thank you again for bringing this to our attention — your feedback helps us improve our communication and service.
STAY AWAY and do yourselves a favour!
we ordered a custom size panel, we received the wrong style, after telling them they just stopped communicating. Can not get it changed. Will not communicate at all, phone is always on answer machine with a message to use eMail or chat (no facility to leave a message), Chat line says it is currently unavailable (every time) and emails are ignored.
Also as a custom made size, IF we had wanted this style. it was not finished off on all 4 sides, just cut down and painted on one edge.
The company is a disgrace: STAY AWAY, honestly you will be doing yourself a favour!
August 28, 2020
Unprompted review
Reply from Bath Panel Store Limited
Thank you for taking the time to share your experience, and I’m genuinely sorry to hear how disappointed you’ve been with both the panel you received and the difficulty in getting a response from us. Receiving the wrong style — especially on a custom‑made order — is completely unacceptable, and you should never be left without clear communication or support when trying to resolve it.
I also understand your frustration regarding the finish. A bespoke panel should arrive fully completed to the specification ordered, and anything less than that falls short of the standard we aim to deliver.
Your calls, emails and attempts to reach us should have been picked up promptly, and I’m sorry that hasn’t been your experience. We’re reviewing our communication processes to ensure issues like this are handled far more reliably.
If you’re willing, please contact us directly at sales@bathpanelstore.co.uk with your order details so we can look into this as a priority and arrange the appropriate resolution.
Thank you again for highlighting this — your feedback helps us improve both our product quality and our customer communication.
Buyer beware!!
I recently made the mistake of ordering “Commercial grade” High gloss white bath panels from this company. The website claimed that they were made from Medite Tricoya Extreme MDF which is external grade and guaranteed for 50 years by Medite. My fitter had to trim the ends of both panels!, this revealed that in his opinion the MDF used was incorrect. I sent Medite both an image and sample of the material trimmed from the bath panels. They confirmed that the material was Medite MR MDF which does not share the incredible water resistant properties of their Tricoya Extreme product. They also explained how to identify the two materials apart and said that it would be difficult to confuse the two. Basically, the “Commercial grade” for which I paid a premium was no different to Bathpanelstores standard panels. I shared this information with Bathpanelstore who were disinterested,saying that a mistake wasn’t possible and the factory were sure that I had received the correct panels. The panel floor seals that I ordered and paid for were not received. I had requested LED lighting which according to the website featured 45mm diameter lamps which ideally should be wired into the bathroom lighting circuit. The LED lamps received were 15mm diameter and had a cheap plug in type power supply which would be difficult to incorporate into a lighting circuit. I have quoted “Sale of goods act” , “Trade Descriptions” and asked for a refund on numerous occasions, all to no avail. Unfortunately this is going to end up with persuing a refund and action through formal channels.
I should add that my panels were and remain bowed. After speaking with the MDF manufacturer, I now no that if you take a board and make one face impervious to moisture(vinyl film) and leave the other face bare, bowing/warping is extremely likely. Where possible I like to buy British, here however my advice is to avoid this company and look elsewhere.
August 1, 2020
Unprompted review
Reply from Bath Panel Store Limited
Thank you for taking the time to share such a detailed account of your experience. I’m genuinely sorry to hear how disappointed you’ve been — both with the panels you received and with the difficulty you’ve had getting the matter resolved. This is clearly not the experience we want any customer to have.
The concerns you’ve raised about the material specification, missing items, and the LED lighting are serious, and I understand why you feel let down. A “commercial grade” upgrade should meet the standard advertised, and any missing components — such as floor seals or the correct lighting — should have been addressed promptly. I’m also sorry to hear that the panels arrived bowed; that should never happen, and we take issues like this very seriously.
Your feedback about communication is equally important. When a customer raises a concern of this nature, they should receive clear, timely responses and a proper investigation — and I’m sorry that hasn’t been your experience so far.
If you’re willing, please contact us again at sales@bathpanelstore.co.uk with your order details so we can review everything properly and work toward a resolution. We want to ensure your concerns are fully addressed.
Thank you again for bringing this to our attention — your comments help us improve our processes, product clarity, and customer support.
Very poor customer service - does not respond to my questions
Very poor customer service. Ordered a bath panel with fixing kit which cost £12 on top of the price of the panel. The panel arrived as promised but without the fixing kit. Since then I have tried for a week to contact them by email, phone and live chat to get the fixing kit sent and have had no response. Don't use this company I wish I had read these reviews before ordering from them
May 21, 2020
Unprompted review
Reply from Bath Panel Store Limited
Thank you for taking the time to share your feedback, and I’m genuinely sorry to hear that your fixing kit wasn’t included with your order. You should never be left waiting for something you’ve paid for, and I completely understand how frustrating it is when you can’t get hold of anyone for an update.
Your emails, calls and live chat attempts should have been picked up far more quickly — especially when you’re reporting a missing item — and I’m sorry that hasn’t been your experience.
We’d really appreciate the chance to put this right. If you’re willing, please contact us directly at sales@bathpanelstore.co.uk with your order details so we can arrange for the fixing kit to be sent out as a priority.
Thank you again for bringing this to our attention — your feedback helps us improve our communication and service.
This review is for BathPanelStore
This review is for BathPanelStore, which I believe is one of this company's websites.
I am normally pretty good at reading other people's reviews before placing any online orders. I'm not sure how I missed this one. Sadly, my experience is very similar to others. I placed an order online and only part of it was delivered. I have tried calling, but it just goes straight to an answer phone - every time (as with other reviews), the online chat is always inactive despite it being during the 'open' hours. I have emailed the support, replied to my order email and tried the online tool, but, apart from the automated response, I have heard nothing back leaving me having paid for a product that I didn't receive. The parts that did arrive were bowed, again similar to other people's experience and the 'trick' they suggest to straighten it had no effect. I have managed to put in enough fixing points so that it looks OK, but as I paid extra for the 'commercial' grade, I'm very disappointed. I did put a coat of sanding sealer on the back before fitting after one reviewer had commented that the panels were swelling due to steam in the room. Good customer service is pretty easy really - send out what is ordered and respond to emails/issues. Almost all of my reviews (for a number of other companies) are positive, so it's unusual to have to write such a negative one. I would be very wary of ordering with this company and I will now need to take legal proceedings in order to get a refund. I'm not sure how a company like this is still able to keep going these days! Update 12/07/2020 - just a quick update to say that this company have still not responded to my emails or my review. My credit card company did give me a refund for the missing parts. I can only hope that they managed to get the money back from this site. I currently can't think of a worse company (online or high-street) that I have ever dealt with. My recommendation is to avoid this company at all costs!!
April 6, 2020
Unprompted review
Reply from Bath Panel Store Limited
Thank you for taking the time to share such a detailed review, and I’m genuinely sorry to hear how disappointing your experience has been. Missing items, bowed panels and a lack of communication are all completely unacceptable, and I understand why this has left you feeling frustrated and let down.
You should always receive the full order you’ve paid for, and you should never have to chase repeatedly for a response — especially when you’re reporting issues that need resolving. I’m also sorry that the “commercial grade” upgrade didn’t meet your expectations and that the advice you received didn’t help with the bowing. That’s not the standard we aim to deliver.
Your feedback about communication is particularly important. Calls going to voicemail, inactive live chat and unanswered emails are not the experience we want customers to have, and I apologise that your messages weren’t picked up and handled properly.
Although I’m glad your credit card provider was able to refund the missing parts, you shouldn’t have been put in a position where you needed to take that route. We would still like the opportunity to review your order and address the issues you’ve raised. If you’re willing, please contact us at sales@bathpanelstore.co.uk with your order details so we can look into this properly.
Thank you again for highlighting your experience — feedback like yours helps us identify where we need to improve our processes, product quality and customer support.
I recently purchase a aquacloak panel
I recently purchase a aquacloak curve bath panel. For something costing upto 300 pounds the quality is poor and the panel is build on the cheap, with woven sack material holding bare MDF planks (which absorb water !) that had three coated plastic faces together. I should have read the review first as they are spot on about the customer comunication (or lack of with only emails being responded to) and the poor quality cheap made products. Thats why the picture and the information about the product is quite limited on the website. They also have a website for Aquacloak as well. This is the same rubbish. After attempting to make the best of the cheap crap delivered my wife and I came to the conclusion that the best place for it was the tip. Thats a waste of 300 pounds and 2 days of my life.
February 23, 2020
Unprompted review
Reply from Bath Panel Store Limited
Thank you for taking the time to share your experience, and I’m genuinely sorry to hear how disappointed you were with your Aquacloak curve panel. You should never feel that a product at this price point is cheaply made or not as described, and I completely understand your frustration.
The construction concerns you’ve raised — including the internal materials and the finish — are important, and we take feedback like this seriously. A panel should arrive feeling solid, well‑made and suitable for a bathroom environment, and I’m sorry that this wasn’t your experience.
I’m also sorry that our communication added to your frustration. You should always be able to reach us easily when something isn’t right, and it’s clear we fell short of that here.
We’d really appreciate the opportunity to review this properly and work toward a resolution. If you’re willing, please contact us at sales@bathpanelstore.co.uk with your order details so we can look into this as a priority.
Thank you again for highlighting your concerns — your feedback helps us improve both our product quality and our customer support.
Shocking AVOID these people
Shocking AVOID these people. In my case website was showerdoorstore
Concerns started when product not delivered on Friday 8 Nov by TNT as promised in a txt. Their own "helpline" is a number with recorded message and no means to leave my own message. I rang TNT on Saturday and they had no record of any consignments to our postcode. Email sent to chase up - blamed supplier and said would get back to me. Not delivered Mon 11 Nov either so I sent another followup, getting angry email asking them to call back. Check on here and a list of complaints as long as your arm with same theme- poor dishonest standards, zero customer care. Fortunately I bank with First Direct and they say they will recover my £209 in a week or so even though paid with debit card not credit card. No excuse for such poor service.
November 12, 2019
Unprompted review
Reply from Bath Panel Store Limited
Thank you for taking the time to share your experience, and I’m genuinely sorry for the stress and inconvenience this situation has caused. A missed delivery, conflicting information from the courier, and difficulty reaching us are all completely unacceptable, and I understand why you’ve been left feeling frustrated and let down.
You should always receive clear updates, accurate tracking information, and a reliable way to contact us when something goes wrong. It’s also disappointing to hear that your follow‑up emails didn’t result in a timely or helpful response — that’s not the level of service we aim to provide.
I’m glad your bank has been able to support you, but you should never have been put in a position where you needed to take that route. We would still like the opportunity to review what happened and address the issue properly. If you’re willing, please contact us at sales@showerdoorstore.co.uk with your order details so we can investigate this as a priority.
Thank you again for highlighting your experience — feedback like yours helps us improve our communication, delivery processes, and overall customer care.
DONT BUY from bathpanelstore.co.uk
I ordered a bath panel with lip.
I received a bath panel with no lip.
It also has a small dent in one corner.
There were no instructions.
I have tried emailing about 6 times, with no reply!!
I have phoned about 15 times but it says they are busy which I do not believe at all and tells you to msg them. It’s just their way of not having to take your call because they know all orders get placed on line.
The msging service classed as “live chat” doesn’t work either.
I am fuming with this company. I wish I had read the reviews first as there are loads of people slating them and their customer services.
So bathpanelstore.co.uk get in touch. You have all my details and I shan’t be going away even if I have to contact watchdog!!
UPDATE...... BATHPANELSTORE.CO.UK HAVE BLOCKED MY EMAILS WITH NO OFFER OF SORTING OUT THEIR MISTAKE. I SHALL NOW GET ONTO CONSUMER RIGHTS TO FILE A COMPLAINT.
August 23, 2019
Unprompted review
Reply from Bath Panel Store Limited
Thank you for taking the time to share your experience, and I’m genuinely sorry to hear how disappointed and frustrated you’ve been. Receiving the wrong panel, finding damage, and not getting installation instructions is completely unacceptable — and you should never have had to chase repeatedly for a response.
Your emails, calls and attempts to reach us via live chat should have been picked up far more quickly. I understand how it feels when communication breaks down, and I’m sorry that this has left you feeling ignored and let down.
We would really like the opportunity to resolve this properly. If you’re willing, please contact us at sales@bathpanelstore.co.uk with your order number so we can review the issue as a priority and arrange the correct replacement or appropriate resolution.
Thank you again for highlighting this — your feedback helps us improve our communication and service.
Item Problems
charged me premium prices for 4 items. 2 items have not arrived and 1 item is the wrong size to what was ordered. requesting a refund.
June 25, 2019
Unprompted review
Reply from Bath Panel Store Limited
Thank you for taking the time to share your feedback, and I’m genuinely sorry to hear about the problems with your order. Missing items and receiving a product in the wrong size are completely unacceptable, especially when you’ve paid for premium options, and I understand your frustration.
Your order should have arrived complete and correct, and you should never be left chasing for a resolution. We’d really appreciate the opportunity to put this right for you. If you’re willing, please contact us at sales@bathpanelstore.co.uk with your order number so we can review the issue as a priority and arrange the appropriate refund or replacement.
Thank you again for bringing this to our attention — your feedback helps us improve our service and fulfilment processes
Beware!
The ordering process was easy and this was the only company I could find that offered a made to measure service.
The email received when I placed my order (Order Number 30927/100319/40) said that I would be notified when the panel had left the warehouse. I didn't receive a notification and when I called I realised that the phone number was just a link to a recorded message. I emailed and received an instant response to say that the panel was out for delivery.
The panel arrived shortly afterwards and was exactly as I ordered. It seems to be well made - time will tell! However, there was a dent one of the long edges (possibly incurred during transit as the packaging was not particularly strong). I immediately emailed with photo evidence, advising that I would keep the panel (due to timeframes for work being carried out) but that I would like a partial refund.
I have emailed 3 times so far - no response. I then found these reviews describing similar experiences.
Update: After 5 emails I did receive an email confirming a partial refund had been made to my card. The refund has been received.
March 24, 2019
Unprompted review
Reply from Bath Panel Store Limited
Thank you for taking the time to share such a detailed review. We’re really pleased to hear that your made‑to‑measure panel arrived quickly, matched your order perfectly, and met your expectations in terms of build quality.
At the same time, I’m genuinely sorry for the dent caused during transit and for the difficulty you had getting a response regarding your partial refund. You should always receive clear communication and timely updates — especially when you’ve taken the time to send photos and explain the situation. Your experience highlights areas where we need to improve, particularly around packaging and customer response times.
I’m glad the partial refund has now been processed and received, but I appreciate that it took far more follow‑up than it should have. Thank you for your patience, and for giving us the opportunity to put things right.
Your feedback is genuinely valued and helps us continue improving both our service and our communication.
I was terrified after reading these…
I was terrified after reading these reviews as I had already ordered my bath panel. However I found the service brilliant - great communication beforehand whilst I was choosing what to buy. The bath panel is great quality and was delivered on my chosen day. The only complaint I have is that the panel is not packed enough - just one bit of cardboard protects your panel whilst in transit. This cardboard was damaged and had a hole in It which due to no other protection meant I have a scratch on my brand new panel. Luckily it is small so I can live with it, but it could have been much worse.
March 7, 2019
Unprompted review
Reply from Bath Panel Store Limited
Thank you so much for sharing your experience — we’re really pleased to hear that the communication, ordering process and delivery all went smoothly, and that you’re happy with the quality of your new bath panel.
At the same time, I’m genuinely sorry about the scratch caused during transit. Your feedback about the packaging is important, and you’re absolutely right that the protection should have been stronger to prevent any risk of damage. We’re currently reviewing our packaging materials to ensure panels are better protected, especially on longer courier journeys.
I’m glad the mark was small enough not to affect your installation, but it shouldn’t have happened in the first place. Thank you again for highlighting this — and for giving us the chance to improve.
Flabbergasted
I agree with many other reviewers I cannot believe how BAD this company is for overall service and communication. How they keep trading beggars belief! I ordered and paid over £330 for a bespoke panel with LED lights on Oct 14th, this payment was withdrawn from my bank the next day. The delivery was promised within 10 days, after 2 weeks no show, so I commenced e mailing as the phone is always redirected to an answering machine. I received a promised delivery date in response to my first e mail which never appeared and no more replies to a plethora of e mails that I sent over the next 6 weeks. I gave up hope and was just about to instruct my bank to start proceeding the refund when I received an e mail to state the goods would arrive Sat am! mid December and would I be able to receive it!!
I finally received my panel 8 weeks later than expected. Please only use this “outfit” if you reside within reasonable travelling distance so you would be able to call in and demand your goods as I would have done, but a 600 mile round trip for me was a bit of a trek and add more expense to this first and definitely last experience with this company.
January 1, 2019
Unprompted review
Reply from Bath Panel Store Limited
Thank you for taking the time to share such a detailed account of your experience. I’m genuinely sorry for the long delays, the missed delivery dates, and the lack of communication throughout — none of this is acceptable, and I completely understand why you were left feeling frustrated and let down.
A bespoke panel with LED lighting should have been delivered within the timeframe promised, and you should never have had to chase repeatedly for updates or rely on automated messages. Your emails should have been answered promptly, and you should have received clear, accurate information at every stage. I’m also sorry that the final delivery came so many weeks late, causing unnecessary stress and inconvenience.
We appreciate you sticking with the order despite the delays, and I’m glad the panel did eventually reach you — but the experience you’ve described is far from the standard we aim to provide. Your feedback highlights areas where we need to improve urgently, particularly around communication, delivery accuracy and customer support.
If you’re willing, please contact us at sales@bathpanelstore.co.uk with your order details so we can review what happened and ensure this is properly addressed internally.
Thank you again for bringing this to our attention — your comments help us improve and prevent situations like this from happening again.
Avoid!
I'm normally so careful checking on companies before I buy, but I let myself down here.
No bath panel and the company will not respond to phone calls, emails or web chats.
Nothing.
I have no idea if I am going to receive the goods I have paid for or whether I should buy another panel and chase this lot up via Citizens Advice and Trading standards.
Do not buy from them. Dreadful experience.
December 4, 2018
Unprompted review
Reply from Bath Panel Store Limited
Thank you for taking the time to share your experience, and I’m genuinely sorry to hear how worrying and frustrating this has been for you. You should never be left unsure about whether your order is on its way, and you certainly shouldn’t feel ignored when trying to reach us for an update.
Your calls, emails and attempts to use live chat should have been picked up far more quickly — especially when you’re chasing a delivery that hasn’t arrived. I completely understand why this has left you feeling uncertain about what to do next.
We’d really appreciate the opportunity to look into this properly and get this resolved for you. If you’re willing, please contact us at sales@bathpanelstore.co.uk with your order number so we can review the situation as a priority and provide a clear update.
Thank you again for highlighting this — your feedback helps us improve our communication and service.
Ordered a bespoke bath panel on 3…
Ordered a bespoke bath panel on 3 September 08 now 01 November still not delivered all I’ve had is excuses “ factory moved ,show room under refurbishment “ was quoted 5-7 days! fitted a bathroom for my customer all finished except bath panel! I am really embarrassed ,he is now refusing my final payment until bath panel fitted, I have now asked for a refund from Brendan, not holding my breath on that one.
November 1, 2018
Unprompted review
Terrible customer service - wrong product no response
Ordered flexible panel with LED lights but received one without lights which costs £70 less. No one answers the phone, no one responds to emails. Terrible customer service. Very disappointed.
October 25, 2018
Unprompted review
Didn't care about my warped cheap mdf…
Didn't care about my warped cheap mdf panel ripped off no customer service.
October 17, 2018
Unprompted review
Used this company as had exactly what I needed and limited options elsewhere
Used this company in spite of some negative reviews on this site. Seemed to have a good selection of panel options with good description details. Went ahead and ordered, received an automated email giving me a delivery date that I specified (need at least 5 working days). Received another email a couple of days later saying the panel was now being manufactured. The panel wasn't delivered on the day specified but arrived the next day. Well packaged and panel has an excellent finish . Shame they missed the delivery date, but very happy with panel.
October 9, 2018
Unprompted review
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