Bathroom Bubbles Limited Reviews 164

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 88 reviews, most reviewers were somewhat happy with their experience overall. Customers are really happy with the quality of the products and the affordability of the prices. Many people found the products to be of high quality and good value, often exceeding expectations given the price point. Reviewers frequently mentioned that items were well-designed and solid. However, some people were dissatisfied with the product and delivery service. Some customers received damaged items, incorrect products, or items with missing parts. The delivery experience was a common point of frustration, with issues such as delayed deliveries, poor communication from couriers, items being left in inconvenient locations, and difficulties in resolving delivery problems.

What people talk about most

Product

Consumers have mixed feelings about the product quality and order accuracy. Many reviewers praise the good... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers praise quick delivery, good... See more

Quality

Clients share positive opinions on quality, with many praising the high quality of products and materials,... See more

Price

Users describe positive interactions with price. Many customers found products to be reasonably priced, with... See more

Service

Reviewers highlight ambiguous aspects of service. While some customers praise the outstanding customer and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First of all, their prices are really affordable. The vanity unit with sink and cistern was delivered by an indian driver who drove overnight from Birmingham to Glasgow — I was quite impressed! H... See more

Company replied

Rated 4 out of 5 stars

Unfortunately first vanity unit arrived very damaged. After a few emails back and fourth a replacement was dispatched. This arrived without damage. Happy with purchase and the price I paid. Would buy... See more

Company replied

Rated 4 out of 5 stars

A week to deliver, toilet was delivered in a box with no protective packaging. I have not unpacked but hope there is no damage.

Company replied

Rated 5 out of 5 stars

Had a problem with a 3 month old towel rail radiator bought from them through Ebay. Their customer service is second to none. Polite, helpful, no delays or quibbles. They took my circumstances into... See more

Company replied


Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler

Written by the company

BATHROOM 4 LESS is one stop shop for all your bathroom needs, whether its bathroom furniture, showers, shower enclosures or any type of bathroom accessory, we provide the best solution in the industry.


Contact info

3.7

Average

TrustScore 3.5 out of 5

164 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If I could give minus ten stars I would

If I could give minus ten stars I would - Dreadful customer service dreadful attitude when cabinet arrived very bashed dented and clearly faulted - They had the nerve to offer me £5.00 discount to keep the dented cabinet, the nerve of these people I declined and requested a new cabinet they had the cheek to then offer me £10.00 discount. This went on until I contacted B & Q who sell these goods on behalf of this company who then agreed to send me a new parcel - The courier company they use have are also a disgrace they have messed me around time after time not delivering the replacement parcel when arranged and ringing up while I was at work demanding I go home to accept delivery this is NOT acceptable behaviour the delivery man is very rude he has not delivered parcel as promised today that is one more day loss earning - so thats one day off work with no pay and he refuses to tell me when he will deliver my long overdue parcel I paid £150.00 for Beware of this happening to you - B & Q should cease trading with them they are an absolute shambles and a total disgrace

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Lb plumbing

We are a bathroom fitting company and for quality and price we found this company brilliant on both accounts and will definitely be putting more orders they're way.
Thanks guys.

February 23, 2026
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you very much for your wonderful feedback. We’re delighted to hear that you’re happy with both the quality and the pricing. It means a lot to us, and we truly appreciate your support. We look forward to serving you again with your future orders.

Rated 5 out of 5 stars

Easy to order quick delivery

Easy to order delivered in no time easy to build up and looks fantastic

January 26, 2026
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for your fantastic feedback! We’re delighted to hear the ordering process was easy, delivery was quick, and that you found it simple to assemble. It’s great to know it looks fantastic — we truly appreciate your support!

Rated 4 out of 5 stars

Good service and range of products

Good service and range of products

January 29, 2026
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for your kind feedback! We’re pleased to hear you’re happy with our service and product range. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Customer service listens and helps.

Had a problem with a 3 month old towel rail radiator bought from them through Ebay.
Their customer service is second to none. Polite, helpful, no delays or quibbles.
They took my circumstances into account (we are elderly and my wife is disabled) and made the whole process simple and quick. Full marks to these nice people

February 4, 2026
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you so much for your kind words. We’re really pleased to hear that our customer service was able to support you and make the process simple and stress-free. Taking individual circumstances into account is very important to us, and we truly appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

Do not use this company

Do not use this company.
They fob you off with delivery dates and no I’ve requested a refund they are trying to fob me off with that too. They have my money and I have no goods!
Avoid at all costs!!!!

January 28, 2026
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

We’re sorry to hear about your experience and understand how frustrating this situation must have been. We’d like to confirm that the refund has now been processed from our side and should reflect in your account within 3–5 working days, depending on your bank or payment provider. We apologise for the inconvenience caused and appreciate your patience while this is completed.

Rated 5 out of 5 stars

Toilet seat

Easy to order and came within a week.

January 26, 2026
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for your feedback! We’re pleased to hear the ordering process was easy and your delivery arrived within a week. We hope you enjoy your purchase and look forward to serving you again.

Rated 1 out of 5 stars

Shocking service by Bathrooms4less

Shocking service by Bathrooms4less and they courier company (E-Logostix).

Ordered new basin and toilet furniture last week - was advised delivery today by 11AM - 22/01/26.

I have spent all day chasing both companies and still no delivery at 4.40pm

I now have no toilet facilities with a young family for the next 24hrs and now delivery will now be Friday 23/01/26.

Both companies now not answering my telephone calls - shocking behavior!!

I've now lost 2 days work and double plumber costs for today and tomorrow.

I would NOT recommend Bathrooms4less to anyone looking to purchase any goods from this company.

January 22, 2026
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

We’re very sorry to hear about your experience and fully understand how distressing this situation must have been, especially with a young family and essential facilities affected. We sincerely apologise for the delay in delivery and the lack of timely communication you experienced on the day.

This is not the level of service we aim to provide. We are following this up internally and with our courier partner to understand what went wrong and to prevent this from happening again. We appreciate the inconvenience and disruption caused to your plans.

If you are willing, please contact our customer support team directly with your order details so we can review the case properly and assist you further.

Rated 5 out of 5 stars
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for your kind feedback! We’re delighted to hear you’re happy with the mirror and the service. We look forward to serving you again.

Rated 4 out of 5 stars

Great price

Great price

January 5, 2026
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for your feedback! We’re glad you found the price competitive and hope you’re happy with your purchase. If you need any assistance, we’re always here to help.

Rated 5 out of 5 stars

Good delivery And good communication…

Good delivery And good communication with company. Did not realise it was a flat pack.i thought chipboard was out of use now days mdf would have been better instructions was rubbish.at least they numbered the boards.have not put it together yet but try at weekend

January 2, 2026
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for your feedback. We’re glad to hear the delivery and communication met your expectations. We appreciate your comments on the flat-pack design, materials, and instructions, and we’ll share this with our product team to help improve the assembly experience. We hope the installation goes smoothly over the weekend, and if you need any assistance, please don’t hesitate to get in touch.

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service, poor quality products. Wasted my time and money dealing with these jokers.

December 30, 2025
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

We’re sorry to hear that you feel this way and regret that your experience didn’t meet expectations. We take all feedback seriously and are reviewing this internally to improve both our service and product quality. If you’re open to it, please contact our customer support team with your order details so we can look into this further and assist where possible.

Rated 1 out of 5 stars

Multiple breaches of Consumer Rights Act

They change delivery times constantly and show up at your door WITHOUT the parcel. Then leave the package outside your house at 23.30pm in the rain whilst forging a signature to say you signed for it. They send the wrong colour out and it has been over 30 days, they have the parcel back and I have still not been refunded. They offered me £10 to keep the wrong item colour (I ordered white and they sent black) the black item is actually £20 cheaper than the white one and £10 works out at 4% discount of the item price.

I am in the process of a credit card chargeback claim. Unreasonable company and google search shows they do the same to everyone. They are in multiple breaches of the customer rights act and still don't seem to care.

Once they have your money they do not care. They use a courier called E-Logistix and they are TERRIBLE.

I ordered via B&Q not realising it was supplied by Bathroom Bubbles/Bathroom 4 You otherwise I wouldn't have bothered.

December 26, 2025
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for taking the time to share your experience. We’re genuinely sorry for the frustration this situation has caused and understand why you’re disappointed.

We’d like to clarify that the incorrect item was returned and is with us, and your refund is currently being processed in line with our returns procedure. Any delays you’ve experienced are not the level of service we aim to provide, and we’re actively following up with our delivery partner regarding the missed attempts and delivery handling issues raised.

The goodwill amount offered was intended as an optional resolution at the time and not a replacement for your statutory rights. We fully respect your right to pursue a chargeback if you feel that is the best course of action.

Orders placed via B&Q are fulfilled by third-party suppliers, and while we work closely with our courier partners, we are reviewing this case internally to ensure improvements are made.

If you would like us to look into this further, please contact our customer support team directly with your order details so we can provide a clear update.

Rated 1 out of 5 stars

Wrong item advertised

Wrong item advertised, return arranged after 3 missed courier attempts still waiting on decent communication from this company. HIGHLY AVOID this company

December 1, 2025
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration. A collection was arranged and the refund has already been processed from our end. We apologise for the inconvenience caused by the missed courier attempts and the delay in communication, and we’re working with our delivery partner to improve this going forward.

Rated 5 out of 5 stars

Great price good seem to be of a decent…

Great price product seem to be of a decent standard in relation to price. Quick delivery with great tracking information. Overall pleased with purchase

November 24, 2025
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for your positive feedback. We’re glad to hear you found the product to be good value and were pleased with the delivery and tracking. We appreciate your support and hope to serve you again soon.

Rated 5 out of 5 stars

Great product at a fair price

Great product at a fair price, fast shipping

November 28, 2025
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for your feedback! We’re pleased to hear you’re happy with the product, found the price fair, and experienced fast shipping. We really appreciate your support.

Rated 1 out of 5 stars

Ordered a bath set

Ordered a bath set. Gave a delivery date within 5 days. Driver rings to say he doesn't have full contents, doesn't turn up. Complain to bath 4 less, not heard anything back.

November 27, 2025
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

We’re very sorry to hear about this experience and the lack of follow-up, and we apologise for the inconvenience caused. This is certainly not the level of service we aim to provide. We would like to look into this urgently and ensure you receive a clear update on your order and delivery. Please contact us directly with your order number so we can resolve this as quickly as possible.

Rated 4 out of 5 stars

400mm Corner Vanity

Unfortunately first vanity unit arrived very damaged. After a few emails back and fourth a replacement was dispatched. This arrived without damage. Happy with purchase and the price I paid. Would buy from again.

November 24, 2025
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for sharing your experience. We’re sorry the first unit arrived damaged, but we’re glad we were able to arrange a replacement promptly and that it arrived in perfect condition. It’s great to hear you’re happy with the purchase and the price. We really appreciate your understanding and would be happy to serve you again.

Rated 4 out of 5 stars

Would be five stars


Would be five stars , but they failed on communication. I had to call them to find out the date and time of delivery

November 24, 2025
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

Thank you for your feedback. We’re glad to hear you were otherwise happy with the product. We apologise for the lack of communication regarding the delivery details—this is something we’re actively working to improve. Thank you for bringing this to our attention, and we appreciate your understanding.

Rated 1 out of 5 stars

This company is an absolute disgrace

This company is an absolute disgrace.
misold me a £200 unit without a tap and wont listen to reason, offered me £10 for the tap that should of come with the unit.
Tried bribing me and has argued the feedback I left on the Amazon site.
Not only are they dishonest they wont give a toss once they have your money.
They deserve - stars

December 1, 2025
Unprompted review
Bathroom Bubbles Limited logo

Reply from Bathroom Bubbles Limited

We’re sorry to read your comments and appreciate the opportunity to clarify. The product listing clearly states what is included, and taps are not supplied with this unit, which is reflected in both the description and specifications at the time of purchase.

As a goodwill gesture, we offered a contribution despite the item being supplied as advertised. We have always aimed to communicate respectfully and resolve concerns fairly. If you would like us to review this further with you, we remain open to constructive dialogue and are happy to assist directly.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look