Bathroom Mountain - Peterborough ShowroomReviews 

39
TrustScore 4.5 out of 5

4.6

Units 3 & 4, Bourges View, Maskew Avenue, PE1 2FG Peterborough, Cambridgeshire, GB


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Rated 5 out of 5 stars

Brilliant customer service, really helpful, not pushy at all. Frankie listened to everything we wanted. Super professional and friendly!!

Rated 5 out of 5 stars

First time using this company and very thorough with the whole process of ordering from start to finish, came within 24 hours, but there was a little damage of the product which we let them know about... See more

Rated 5 out of 5 stars

Great visit. Steven was excellent and took so much time to show us around and answered our questions to a very high level. He was extremely knowledgeable and not pushy at all. A real credit to the tea... See more

Rated 5 out of 5 stars

We looked online and was impressed by the amount of varying items that were available. We then decided to go to our local showroom and WOW it was huge !!! The staff there were friendly, extremely he... See more


Company details

  1. Bathroom Supply Store

Written by the company

Welcome to the Peterborough Bathroom Mountain Showroom - Your Destination for Bathroom Inspiration! Explore an exceptional collection of bathroom essentials designed to elevate your home. From elegant vanities and contemporary basins to sleek shower enclosures and luxurious freestanding baths, every product reflects quality and style. Discover our extensive range of radiators and heated towel rails, combining comfort with sophisticated design. Our friendly and knowledgeable team is here to guide you through every choice, helping you create a space that’s as functional as it is beautiful. Visit us today and let’s bring your dream bathroom to life!

Written by the company

Affordable Luxury:
Every bathroom product is thoroughly scrutinised to meet our stringent quality standards. Our competitive pricing ensures you don't have to compromise on quality, and we offer free next-day delivery on orders over £399 to most UK postcodes. Explore our full range on our website.
Customer-First Approach:
We're devoted to delivering an effortless shopping experience. Our friendly customer service team is at your disposal, offering expert advice or bespoke quotations via online chat, email, phone, WhatsApp, or social media platforms.
Swift UK-Wide Delivery:
We provide free next-day delivery on orders over £399 to a broad spectrum of UK postcodes. Additionally, our Stoke-on-Trent, Basildon, and Stockton-on-Tees showrooms offer the opportunity to see our extensive range in person.
Your Opinions Shape Us:
Your feedback, whether it's glowing praise or constructive criticism, is invaluable to us. Our senior management team reviews all customer feedback as part of our commitment to continuous improvement. Your perspectives are integral to our strategy and help us serve you better, each and every day.

Contact info

  • Units 3 & 4, Bourges View, Maskew Avenue, PE1 2FG, Peterborough, Cambridgeshire, United Kingdom

  • 01733 973034

4.6

Excellent

TrustScore 4.5 out of 5

39 reviews

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4.6

All reviews

(39)

10,285 reviews in the last 12 months

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Rated 1 out of 5 stars

I strongly do not recommend this…

I strongly do not recommend this company.

If there is any issue with the product, you have to return it at your own expense, something that is not clearly explained when making a purchase.

Regardless of which warehouse your order is shipped from, all returns must be sent to the main warehouse. In my case, it was over 100 miles away, resulting in very high shipping costs.

I consider this unfair to customers because my order was originally dispatched from a warehouse only 25 miles from my home, yet I was required to send the return to a much more distant location.

Before purchasing, make sure you carefully read the return policy to avoid unpleasant surprises.

June 5, 2026
Unprompted review
Bathroom Mountain - Peterborough Showroom logo

Reply from Bathroom Mountain - Peterborough Showroom

Thank you for taking the time to leave a review.

We’re sorry to hear about your experience and understand your concerns. We have reached out to you for further information so that we can locate your order and look into this further.

Best wishes,
The Bathroom Mountain Team

Rated 5 out of 5 stars

Steven - Excellent Customer Service

Great visit. Steven was excellent and took so much time to show us around and answered our questions to a very high level. He was extremely knowledgeable and not pushy at all. A real credit to the team and the organisation and was a pleasure to spend time with.

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

First time using this company and very…

First time using this company and very thorough with the whole process of ordering from start to finish, came within 24 hours, but there was a little damage of the product which we let them know about. The team rectified this asap and sent another one out, very happy with the service and my customer was over the moon we could finish her bathroom off. Will be using these guys again.

May 14, 2026
Rated 4 out of 5 stars

Massive showroom

Massive showroom, great displays. Ordered online with a Sunday delivery, the guys were prompt and efficient. Whilst installing one of the slots where the cross bar frame clips into was punched on the wrong side, so we had to manufacture another hole.

Delivery service was excellent!!

April 11, 2026
Bathroom Mountain - Peterborough Showroom logo

Reply from Bathroom Mountain - Peterborough Showroom

Thank you for taking the time to leave a review.

We’re sorry to hear about your experience with the shower screen you recently received from us. However, we’re pleased that we were able to provide a suitable resolution for you.

Best wishes,
The Bathroom Mountain Team

Rated 5 out of 5 stars

Robbie was great!

Robbie was helpful and patient with me. He took his time going through the various options with me and for bathroom suites and tiles. He was friendly and polite throughout. Great customer service!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing 😊

All the staff—especially Fets—were incredibly helpful and welcoming. Their professional approach and attention to the customer really stood out, creating a warm and pleasant atmosphere. Highly recommended!

April 12, 2026
Unprompted review

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