Terrible terrible I’ve ordered a toilet and no information until I’ve called myself after a week that my order was refunded due to lack of stock , only then they send me an email and text messag... See more
Company replied
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Terrible terrible I’ve ordered a toilet and no information until I’ve called myself after a week that my order was refunded due to lack of stock , only then they send me an email and text messag... See more
Company replied
Terrible customer services. Misleading information provided. Waited for weeks for my purchase but was not delivered. When queried and asked for manager’s response, a refund was given although t... See more
Company replied
I'm not really into reviewing things but Bathroom Traders really helped me out. I ordered the wrong bathroom cabinet by mistake and when I realised, contacted them straight away. They cancelled my o... See more
Company replied
On the website it says free delivery to UK Mainland, only to be told few days later that apparently Scotland is not part of it and there is a surcharge to be paid of over £35?! Will never order fro... See more
Company replied
Online Bathroom Retailer with Showroom
2 Canal Street, DE1 2RJ, Derby, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Live local to depot so wanted to collect. Found website difficult to do this and ended up ringing them. Service was then efficient.
Not sure why they call the soft close toilet seat DELUXE. It is quite flimsy and the lid doesn’t close until you push it down to about 3ins from the seat.

Reply from Bathroomtraders
After a bad experience at Wickes Derby I came to the guys a Bathroom Traders. They were super helpful, gave me some things to think about and came back with a quick design, they were also a lot closer to my budget and a good lead time. There is so much to be said for shopping local and listening to a customers needs. Thanks to Steve and Kirk for a brilliant service!

Reply from Bathroomtraders
Item was as described and just what i wanted with a great service in the bargain.

Reply from Bathroomtraders
Great service. Bought toilet and sink vanity. Good quality and best price.

Reply from Bathroomtraders
Vanity unit with basin. Great price and excellent quality and overall a great service would definitely use again.

Reply from Bathroomtraders
Good service from Bathroomtraders. Bathroom vanity unit was really well packaged , but the sink was not , the box was totally open at one end and I pointed this out to the delivery driver who told me “it’s ok I have got hold of it” just a small mark on the side of the sink but not to warrant sending it back 😬 . But cannot fault the delivery driver either he was really helpful . All in all great service would have given a 5 star rating bar the packaging of the sink.

Reply from Bathroomtraders
Everything was good thank you. But the driver was early by about 10 mins but when I spoke to him he said he was in time. Not true lucky for him my sister covered up my goods as it started to rain. No damage

Reply from Bathroomtraders
excellent customer service from the team, really helpful. Thank you

Reply from Bathroomtraders
Excellent service! I needed a replacement sink and toilet urgently and they pulled out all the stops to get my delivery to me. Really pleased with my purchase! Thank you so much!

Reply from Bathroomtraders
I bought everything for my new bathroom bar flooring and wallpanelling from Bathroom Traders. Sadly there was a problem with the shower enclosure which due to various Covid staffing arrangements took a while to sort out but I now have a replacement enclosure which I am very pleased with. Customer Service was brilliant and I really appreciate the efforts they put in on my behalf. They also recommended some great bathroom fitters. Many thanks. Unlikely I'll need a new bathroom any time soon but I certainly recommend them.

Reply from Bathroomtraders
We are pleased with our Back to wall Toilet unit .
The delivery driver was helpful and pleasant, service with a smile.

Reply from Bathroomtraders
Easy website, great products purchased that were as per description. Good communications and timely delivery

Reply from Bathroomtraders
Very competitive price for chrome angled valves, ordered late Saturday received the following Wednesday very good quality very happy.

Reply from Bathroomtraders

Reply from Bathroomtraders
An excellent product good value for money as well.
The company keeps you informed every step of the way and goes that extra mile to keep you informed.
I would definitely use them again.

Reply from Bathroomtraders
Within a week of ordering the shower it was here, the only thing was the delivery man left it on my driveway in full view and never brought it up to the house

Reply from Bathroomtraders
Terrible terrible
I’ve ordered a toilet and no information until I’ve called myself after a week that my order was refunded due to lack of stock , only then they send me an email and text message!!!!!!
Then in a hurry I had to purchase another toilet from B&Q as my bathroom was finished and I couldn’t eat

Reply from Bathroomtraders
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