Bathwicktyres Reviews 213

Great service received at Bathwick Tyres Cheltenham. Kieren was so helpful in getting my car booked in for an MOT. Friendly and very professional

Great service from the guys in Yeovil would highly recommend

Fab service by the guys at Yeovil today, helpful, quick, not condecending in any way. Will def return x

I always get top class service at Bathwick tyres Trowbridge. Nick and his team are the best 🙂

Friendly very efficient a all round great service highly recommended.

I just took my car for a service at Bathwick Tyres in Westcott Place, Swindon, and as a result, I am writing this review.

My interactions with the management have been terrible, especially with Nikki Hughes, who is ostensibly in charge of the Bathwick Tyres Westcott Palace Swindon branch.

Even though I brought my car to the garage 15 minutes prior to the appointment, it took them close to 4 hours to complete a Bronze service. After three hours and thirty minutes, I had to call them once more to obtain an update on my car.

Management, especially the person in charge, needs to be knowledgeable about the brands and products; they cannot just say, "We'll order whatever fits your car," as that's not how it works. Customers should be able to ask questions or express doubts about a brand or product without the seller being confused by their inquiries.

When the air filter for my car arrived, the manager simply handed it to me and said, "Here is the air filter, whatever that is." I mean, seriously?

When I requested further information on the products being used in my car, they really showed no interest in helping and were downright hostile. They can't possibly be that ignorant or rely on their product supplier to know every detail of the complexities.

Even worse, she managed to stamp my car's logbook upside down after spending a considerable amount of time searching everywhere for the stamp (talk about management!). Of all the service stamps I have had on my logbook, this one stands out because she couldn't be bothered to pay attention and just wanted to get it over with.

I left the garage feeling completely disappointed, and I won't be going back because this branch has lost all of its credibility.

Excellent service at the Trowbridge branch as usual.
All the guys helpful and polite,thanks for pointing out my front brake discs are a bit worn too.
Thanks to Nick for a hassle free experience.

The guys, Sean and Dave, were excellent. They made me feel welcome and relaxed. The tyre I needed was in stock and was fitted quickly. Very efficient service. I'll definitely be returning.

Excellent service. Very polite, helpful and very reasonable price. This was the Reckleford branch in Yeovil.

I went to get new valves put on my tyres as the ones i had on there previously were too small. they managed to squeeze me in on such short notice and it took no time at all! Everyone working was really nice and friendly, service was really efficient. Would recommend this branch to friends and family!

Newport branch- Very good service, quick to sort out my tyres, balancing and tracking

Steer clear of Gloucester branch. They refused to carry out my son's mot as he was unfortunately 5 minutes late and took great pleasure in doing so. My husband had an MOT booked today and they refused to do it as he had items in his boot. Guidelines state "the vehicle will be inspected to check that the boot or tailgate can be closed properly".There was not a valid reason to refuse the MOT. I think the staff also need customer service training because there is none! So rude and awkward. Avoid

Ordered tyres through black circles, called garage (Andover branch) to arrange time slot for the next day. Arrived at my time slot to be told is have an hour wait, seems my booking wasn't made or maybe ignored. I returned an hour later handed them my key and my locking wheel nut which they broke on the first wheel. Was told this happens a lot it's not our fault and there's nothing they could do about it. Handed me over to the garage next door to deal with it, booked for them to fix at a cost of £125. I finally got my tyres done with no apologies or compensation. Seemed to be treated like an inconvenience the entire time, I'll never go back which I can only presume they'll be ok with.

Poor standards of car care.
Missed tyre alignment & another company flagged up problem straight away.
Cheltenham branch not opened today 04th February . Appointment made to refit new tyres ordered. Other customer's also waiting. Depot shut - no customer call to apologise for wasting my time. Still waiting for tyres already paid for to be fitted!

These guys are great, saved me some money and made my Christmas. They need a raise and more praise. I will be returning.

Fast and efficient. Price was reasonable and customer service was excellent! Had an exhaust and clutch replacement, and cannot fault them at all! Highly would recommend to anyone, and will be returning if needed.

Had my wheels balanced on my T5, quick turn around at short notice!

Highly recommended!

My experience in the Bridgwater branch was fantastic, friendly staff, who know what they are doing, I had an issue with my wheel which they were unable to fix, but instead of just doing a kwikfit, they recommended a local tradesman and I got it fixed, they then fitted the new tyre. If you are considering going to somewhere like kwikfit, see if there is a local bathwick branch near by, trust me its well worth the switch! Amazing service.

I went to Formula One Autos for 14:30 booking and just sat for an hour listening to complaint after complaint and thought do I trust them with my car, nope. Called Bathwick and explained I just needed a puncture repaired and what I had experienced and Lee thankfully took pity on my circumstance and said he would squeeze me in if I didn't'y mind a small wait. Wasn't in there long and done! The staff are attentive, honest and the prices are very good. Don't waste your time, just go straight here. Thanks for a great service, not much of that around at the moment.

I have used Bathwick Bideford twice over the last few months to replace worn and damaged tyres. They are very helpful on the phone and I have been impressed by their down to earth, yet very professional customer service. All work done has been spot on and completed in good time. I am very happy with this Company so far and will be asking them to do my upcoming MOT.