Bathwicktyres Reviews 212

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and helpful approach, often highlighting specific staff members for their exceptional service and willingness to offer advice. Many people appreciate the efficiency of the service, noting quick turnaround times for tyre changes, repairs, and other automotive needs. Reviewers also frequently mention the fair and sensible pricing, with some finding the cost of services to be a pleasant surprise compared to other providers. However, some people were dissatisfied with certain aspects of their experience, citing issues such as unexpected price increases after being quoted a different amount, attempts to upsell unnecessary services like brake pad replacements, or being given incorrect information about their vehicle's condition. A few other people also felt that their time was wasted due to long waits or a lack of attention, and some reported impolite or disrespectful attitudes from staff members.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the professionalism, helpfulness, and... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Price

Consumers generally find the pricing to be positive, with many reviewers highlighting sensible and fair... See more

Product

Reviewers highlight ambiguous aspects of the product. Some customers praise the product, stating it has made... See more

Location

Customers had ambiguous experiences with location. Some customers mentioned specific locations like Bathwick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited with daughter whose car had a flat front tyre. She was seen immediately and diagnosed new tyre due to position of puncture. Also recommended replacing other front tyre as worn close to minim... See more

Rated 5 out of 5 stars

Ordered tyre and fitting through Blackcircles.com as brand wasn't available directly with the garage. On arrival at the garage they had all the details ready so were able to proceed immediately. Frien... See more

Rated 5 out of 5 stars

Had my front tyres changed yesterday - there was a bit of wait as they had a lot of other people, but this was clearly communicated to me and they made sure to keep me informed with what was happening... See more

Rated 5 out of 5 stars

Oh my lordy lord should I say how magnificent Paul the AM at wilton road shop is! Declan delivered on the floor in the shop. Literal damsel in distress situation on a Saturday and all resolved and so... See more


4.4

Excellent

TrustScore 4.5 out of 5

212 reviews

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Rated 5 out of 5 stars

Huge shout-out to Raul

Huge shout-out to Raul for saving the day! I was in a total panic after my phone slid behind my dashboard, and despite the garage being busy and me not having an appointment, Raul treated my situation with total kindness.
​It’s one thing to be good at your job, but Raul went above and beyond with his attitude. He was patient, super friendly, and turned a stressful morning into a great experience. We need more people like him in customer service! 10/10 service. Thank you!

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Speedy service

Speedy service, tired were done in less than 20 minutes! Paul was extremely polite and helpful. Will definitely be returning in the future if needed.

Rufus.L

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

I called into Bathwick Tyres Andover today with a problem with my van tyre, not expecting to be see straight away, we were all sorted in 30 minutes. The staff were extremely helpful, knowledgeable and polite. I would highly recommend and use again for all my vehicles. Thanks again Bathwick!

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Prompt service

Prompt service , tyre ordered , arrived next day , appointment offered . Tyre done and sorted by competent fitter .Excellent service

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

I very highly recommend bathwicks…

I very highly recommend bathwicks (Barnstaple) efficient in getting me in ,very polite mannerism was excellent towards customers ,didnt waste no time in getting the work manager and all staff very friendly and always go above and beyond I am very took up with yhe dedication this company puts into making sure the customers get the very best done ,welldone bathwicks ,you awesome lot

February 26, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT GO!

I went to get my tracking done to which they refused as apparently the tyres were so bad that they were illegal and hence unsalvageable. Predictably, they attempted to sell me tyres. Thankfully, we always source our tyres on eBay as they are a lot cheaper. I organised to get my tyres switched out by another garage as soon as they got delivered following on from the advice that they were illegal. It turns out that they were FAR from illegal, in fact they had only worn down about to 4mm in the centre (which is only HALF the usage). Highly immoral to lie to a customer just for the sake of a sale. I certainly will not be returning and urge others to do the same.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Paul and his team at Bathwick Tyres

Paul and his team at Bathwick Tyres, Wilton Road, Salisbury are absolutely awesome!
Fantastic, professional, friendly customer service just amazing-can't recommend enough!
Thank you.
Wendy Jones

February 14, 2026
Unprompted review
Rated 1 out of 5 stars

After having a puncture repair carried…

After having a puncture repair carried out on one of the tires on my car at the Salisbury branch of Bathwick Tyres, a couple of weeks later, whilst driving at 60 mph on an A-road, the wheel that was repaired fell off, causing a considerable amount of damage to my car and alloy wheel.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience in Newport.

I went into the Newport branch yesterday and had such a pleasant surprise, the staff were fabulous! I had a flat tyre and a hospital appointment approx 60 miles away later in the day. I managed to pump up my tyre and get the car there, my tyre was damaged from hitting a kerb the previous evening after an oncoming driver forced me to swerve. I had a quote from the RAC, which was £170-180 to replace my tyre. So glad I went to Bathwick, I had two tyres changed for less than that. They changed my tyres very quickly and what stood out most was how kind and courteous the staff were. Sometimes it can be a bit intimidating for females to go to garages etc. none of that at Bathwick though. I'm going to be recommending them to everyone !

January 14, 2026
Unprompted review
Rated 1 out of 5 stars

I got told off by a rude manager…

3000507519 I got told off by a rude manager because telephone messages cancelling my MOT did not get through.

Please note

1) I followed all of your procedures and paid in advance by online service
2) I am 60 years of age and require to be dealt with in a friendly, professional manner and not with a complete lack of respect and determination to blame me for your failings.
3) I require a refund and will never be back, not because of an unforeseen circumstance but because of unforgivable rudeness and terrible attitude.

Bathwick Bridgendd

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Help for OAP

They are very professional and knowledgeable. I'm an OAP and they regularly check my tyr
e pressures. Today they replaced 2 tyres and checked the alignment Always helpful and cheerful.

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

The people were very helpful

I went to Bathwick Tyres in Weymouth Dorset yesterday for an Mot and the people were very helpful and explained everything . I would have gone there for Mots before if I had known about them . A neighbour recommended and said he was very happy with everything and so was I . I can highly recoment .

November 5, 2025
Unprompted review

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