Bathwicktyres Reviews 212

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and helpful approach, often highlighting specific staff members for their exceptional service and willingness to offer advice. Many people appreciate the efficiency of the service, noting quick turnaround times for tyre changes, repairs, and other automotive needs. Reviewers also frequently mention the fair and sensible pricing, with some finding the cost of services to be a pleasant surprise compared to other providers. However, some people were dissatisfied with certain aspects of their experience, citing issues such as unexpected price increases after being quoted a different amount, attempts to upsell unnecessary services like brake pad replacements, or being given incorrect information about their vehicle's condition. A few other people also felt that their time was wasted due to long waits or a lack of attention, and some reported impolite or disrespectful attitudes from staff members.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the professionalism, helpfulness, and... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Price

Consumers generally find the pricing to be positive, with many reviewers highlighting sensible and fair... See more

Product

Reviewers highlight ambiguous aspects of the product. Some customers praise the product, stating it has made... See more

Location

Customers had ambiguous experiences with location. Some customers mentioned specific locations like Bathwick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited with daughter whose car had a flat front tyre. She was seen immediately and diagnosed new tyre due to position of puncture. Also recommended replacing other front tyre as worn close to minim... See more

Rated 5 out of 5 stars

Ordered tyre and fitting through Blackcircles.com as brand wasn't available directly with the garage. On arrival at the garage they had all the details ready so were able to proceed immediately. Frien... See more

Rated 5 out of 5 stars

Had my front tyres changed yesterday - there was a bit of wait as they had a lot of other people, but this was clearly communicated to me and they made sure to keep me informed with what was happening... See more

Rated 5 out of 5 stars

Oh my lordy lord should I say how magnificent Paul the AM at wilton road shop is! Declan delivered on the floor in the shop. Literal damsel in distress situation on a Saturday and all resolved and so... See more


4.4

Excellent

TrustScore 4.5 out of 5

212 reviews

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Rated 1 out of 5 stars

Don’t bother Bathwick Woodrow way

Bathwick Woodrow way

Arrived promptly as requested for my 10:30 am appointment this morning.

Returned at 11:30 as at 10:55 the car had not moved so went for a coffee to kill time.

11:30 car still had not moved other customers cars being worked on who had turned up after us.

Complete waste of an hour will go elsewhere

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

I used the newport branch local to me very helpful and professional excellent job fitting new tyres on our motorhome

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Had a flat on a busy afternoon and…

Had a flat on a busy afternoon and called the Salisbury garage, wasn’t too much trouble despite it being busy, very knowledgeable and quick to fix and get me under way. Helped with some other issues regarding my spare. Fantastic service, will use again.

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Tony & staff at Newport 10/10

Tony & the boys at the Newport Branch are a credit to Bathwick Tyres. Every time I’ve used this branch I’ve always been impressed by the level of service provided. In fact I’m fortunate that this is the closest garage to my home address, however I would still travel here should I ever move.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks for great service

I hadn't managed to book an appointment, but I needed something looked at on my car this morning, and I popped into the Gloucester garage. It was dealt with straight away, with no fuss... thanks very much to John and the guy who did the work on it. Great service :-)

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Absolute legends

Absolute legends! Can’t recommend this place enough, had a valve issue and it was fixed within 10 minutes! The boys are so sound, couldn’t ask for a better service 10/10

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Just had yet another great experience…

Just had yet another great experience at the Salisbury branch. The guys here are always very friendly and never patronising (so many are in this industry)…Paul the main guy helped me sort a difficult problem after a BMW locking wheel nut key broke and they couldnt get the tyre off. Cant speak highly enough of these guys

April 12, 2025
Unprompted review
Rated 1 out of 5 stars

Careless, damaged wheel, rude, dismissive, lone female don't bother

My sister recently had a tyre fitted at Bathwick tyres bathroad. The car and all 4 tyre pressure sensors were working perfectly prior to entering. After Bathwick had fitted the tyre the sensor on the same wheel no longer worked. She asked for this to be sorted their response was it's the sensors that are broken on the car and it would require all 4 replaced which is costly.
I called bathwick in Bath who inspected it and alleged the tyre had not been fitted correctly and the Bristol Bath road garage resulting in the pressure sensor not working correctly. My sister was advised to contact head office as they were not able to rectify the work due them not being respsible. The bath shop advised to get the incorrect work resolved by bathwick bath road via head office. My sister has contacted head office with no response.

I can only assume Bathwick Bath road are opportunistic and it appears they take advantage of lone female customers especially if they aren't mechanically minded to attempt to get more money out of them. I could be wrong but cannot draw any other conclusion

Careless, disrespectful and generally poor service from Bathwich tyres on Bath road. But thank you to the other site which appeared to give decent advice despite not being able to resolve it.

Do not take your business here, ablefit, national tyre or Cabot tyres are far more professional and welcoming.

Happy to discuss this in person with the garage if anyone has the time or respect to respond to their customers.

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

MOT remedial work

Took my MOT failure in for remedial work at short notice, sorted the car out in an afternoon. Great efficient professional service, cannot fault them. Would definitely recommend them. Many thanks to the Bathwick Protyre team

February 26, 2025
Unprompted review
Rated 1 out of 5 stars

Bathwick Tyres Bridgend

Bathwick Tyres Bridgend, ordered tyres and arranged fitting in two days time only to be told when I turned up that the tyres haven’t arrived!!!!!
I am now forced to take a days holiday and wait for a phone call when and if they turn up!
Total incompetence avoid

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Bathwick tyres are great in Trowbridge…

On Saturday Nick in Trowbridge branch along with the tyre fitter did an excellent job on changing round and fitting new tyres to my car. I was treated respectfully and chatted to rather than ignored. I rate them highly and would recommend bathwick tyres to anyone.

September 28, 2024
Unprompted review
Rated 4 out of 5 stars

Generall good, however they over-inflate tyres

I am a regular at the Bridgend garage.
They generally do a very good job - the only issue is that they have over-inflated the tyres on the last two occasions I have had them fitted.
As a result of them being over-inflated, I have spun the wheels with y new tyres on them.
Would appreciate a little more car to inflate tyres to the correct pressure!

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

Tyre replacement

Very flat tyre, called bathwick tyres swindon who agreed to help the same day despite being very busy. Left car with them and they sorted it quickly. Excellent service, have used them in the past and found them excellent every time. 100% would use them again.

September 24, 2024
Unprompted review

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