needed for audiophile cd player. which has rca AND XLR outputs, now I can use both in parallel, ADDAPTORS are compact high quality and have no negetive impact on soun quality.... RECOMMENDED.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
No international shipping, they said to provide my data to take manual order, so I did. Since I dont use euros I had to withdraw money for exchange. It took them few days to check my response and the... See more
I recently purchased a guitar from Bax Music GmbH, and I am extremely satisfied with both the product and the customer service. My order, No. M5*****520, experienced a slight delay in shipping,... See more
Well on the website the the company states it's a German company and the order will be with you in a day or two. A week later my order still hasn't arrived and it's still in transit from the Netherlan... See more
Company details
Written by the company
Bax Music ist das Online-Musikhaus mit über 46.000 Produkten aus den verschiedensten Bereichen auf Vorrat. Ob man DJ, Producer, Musiker oder Lichttechniker ist, in unserem Sortiment findet jeder das passende Produkt. Musik verbindet und darum möchten wir mit unserem Angebot dafür sorgen, dass ihre Leidenschaft für die Musik nicht durch fehlendes Equipment getrübt wird. Denn Bax Music steht für: werktags vor 21 Uhr bestellt - in zwei Werktagen geliefert ✓ 120 Tage 'Nicht zufrieden – Geld zurück' Garantie ✓ 2 Jahre Garantie auf die meisten Produkte ✓ allzeit günstige Preise
Contact info
Eurode Park 1-47, D-52134, Herzogenrath, Germany
- (+49) (0) 2406 9823008
- kundenservice@bax-shop.de
- bax-shop.de
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great shop!
Great shop!!
free ship over europe and fast delivery!
Suggested!
excellent communication with them!!!
I bought a product for the renovation of my old loudspeaker box in the online shop.
It arrived quite fast by post. When I noticed that the material doesn't fit for my speaker I contacted the Hotline by mail. I found immediately all relevant information for preparing the return and received a DHL shipping code by mail.
I estimate this way of communication! Thanks for the support.
Decksaver roland mx 1
Great value, best price I could find anywhere, and it was here within 24hrs from placing the order! Amazing!! Not the first time I bought from this shop, and certainly not the last time either!!
Amazing
I bought the Fender Gigbag and it was better than described. I love it and I keep taking my ukulele in the bag everywhere! Bax-shop delivered the bag the day after I ordered it! Great Service and excellent product. Love my gig bag
Good service and custome care !!!
It was my first purchase and I can confirm I was very pleased with the service and the handling of my order.
The customer care service answer my questions fast and in a very professional way. I´ll keep ordering from Bax !!!
good deal
I bought a Quiklok RS-10 19 Zoll Tischrack. It's really stable and much better than many of the cheap racks.
All round good service
Good price, well packaged and speedy delivery what more can you ask from an online service! Danke
Marshall MG10CF 10 Watt
Perfect small amplifier suitable for home use, has a superb sound and in combination with some effects its simply unbeatable.
Incredible service from start to finish.
I can honestly say that the level of service I received from Bax was the highest I have ever experienced. On-line shopping has never been more pleasurable and rewarding. Perfect.
good service
Good price, good service and a lot variety of products they have.
Bax Music
Easy online order, and quick delivery, great prices. My new favourite music store.
Shure is excellent!
Fantastic! 100 percent pure Music! Service is excellent, product is 100 percent accurate.
Very good service , fast and safe delivery!!!
" Squier Affinity Starterpack " -- Great!!!
A very positive buying experience!!! I am loving it!!! :) It is a good one for the starters. The DVD would help you learn better(which is indeed free). The packing was also good. Thumbs up to "Bax-shop.de"
Excellent
Thankx Bax-shop.de for my awesome headphones. I got it for special price with a presents. What could be better? I will recomend bax-shop.de to my friends. Thank you guys for your work , you're a doing your job well.
Customer service good once you get in touch with them
I had ordered a digital piano from the German website, which claimed that if I ordered now it would arrive two days later. However, 2 days later no information on whether the item had been shipped. I tried contacting the German number several times for customer service and it was unavailable or not in service. After seeing another reviewer mentioning calling the Netherlands hotline, I tried that as well. Once connected, they were able to transfer me to their colleague in the German customer service department (which is actually situated I believe in the Netherlands). After a few communications back and forth, they were able to track down my order and deliver the piano by the 3rd day. They said due to the piano being a large, heavier item, the delivery courier used would be different; thus the delay. So once I was able actually get a hold of someone to talk to, the process went smoothly. I think they should take down from the website the quick delivery time if they can not fulfill this, especially for "bigger" items. Therefore I would have deducted one star for the false advertisement on the website and another star for their posted contact/hotline not working. However, completely happy with the product and the customer service being able to resolve my issues quickly. The price was also cheaper than other online retailers. Hence the 4 star rating.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








