Bax Totaalrecreatie Reviews 

376
•
TrustScore 4.5 out of 5

4.5

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Company details

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De Tenten en Voortenten specialist ✓ Kampeerartikelen, Slaapzakken, Slaapmatten ✓ Tuinmeubelen en Barbecues ✓ Bezoek de showroom van 20.000 m²


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4.5

Excellent

TrustScore 4.5 out of 5

376 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 11% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(376)

103 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible customer service.

Terrible customer service and rude employees who refuse to deal with warranties properly. I am now down a lot of money for a useless product.

August 1, 2025
Unprompted review
Bax Totaalrecreatie logo

Reply from Bax Totaalrecreatie

Wat jammer dat u deze review heeft geschreven, Zander.

U heeft zowel met ons als met de leverancier contact gehad, en wij hebben u beiden een oplossing aangeboden. U kunt zich hier niet in vinden, omdat u een terugbetaling wenst, terwijl wij u een kosteloze reparatie hebben aangeboden.

Wij hopen dat u begrijpt dat een verkoper altijd de gelegenheid moet krijgen om een passende oplossing te bieden. In het geval van een slaapmat die tijdens gebruik lek raakt, is reparatie de juiste en enige redelijke oplossing. Terugbetaling van het aankoopbedrag is daarom niet van toepassing.

Wij wensen u alsnog een fijne dag!

Rated 5 out of 5 stars

Unico Verona Beachy tent

Thank you, the process was very smooth and professional! Even though it was not possible to place an order through the webshop with the delivery to our location, the staff was extremely helpful communicating and placing an order by email. The packages have successfully arrived.

July 1, 2025
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