Excellent service! Great price and swift, no nonsense turnaround of the order; what’s not to like?
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Excellent service. Always prompt. Have bought tins of soup online for many years. Recently some tins were dented which had never happened before. Baxter’s kindly sent replacements. I would highl... See more
My purchase had to be delivered to an address in Australia. Fortunately, we were able to nominate a UK address for the primary delivery and then arrange shipment to Australia. The goods arrived at... See more
I have used Baxtersonline before at Christmas time to order jigsaws and find their website easy to use, it is easy to place your order and pay for the items you order. The Gibsons jigsaw I ordered thi... See more
Company details
Written by the company
BaxtersOnline Gift Shop has a vast range of Gifts, Jigsaws, Games and Collectables in stock. All orders are dispatched and delivered quickly. Our range of gifts cover most occasions including Birthdays, Weddings, Christenings and Christmas. We stock products from a vast range of manufactures including Gibsons, Otter House, Alex Clark, The Leonardo Collection, Country Matters, Sea Gems, Mala Leather, Shudehill Giftware. Baxter’s was established in 1979 and we then went Online with BaxtersOnline in 2005. We are still family owned and managed offering that quality personal service with an eye for detail.
Contact info
Main Office, 3 Manor Drive, HU15 1JA, Elloughton, United Kingdom
- 0333 050 8714
- sales@baxtersonline.co.uk
- baxtersonline.co.uk
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Quick order process
Quick order process, delivered within 4 days std delivery, well packaged and correspondence was good overall happy with first order
Ordered a halloween mask from here and…
Ordered a halloween mask from here and turned up very quickly but the item was poorly made and was sharp plastic which I could not give my son for trick or treating

Reply from Baxtersonline
Excellent service
Baxtersonline offered the lowest price I could find for the item I was after, a "Country matters foldaway bag", which also included delivery.
I received the item in quick time & was very pleased with the service.
Very happy with my purchase
Very happy with my purchase, good quality and arrived promptly.
Brilliant service and fast delivery
Brilliant service and fast delivery. Very pleased. It was also very well packaged.
Excellent service! Great find.
Excellent service! So pleased to find this bag, my Mum had just lost hers and wasn’t sure I’d find the Labrador one again. Very happy Mum! Arrived very quickly too. Thank you.
Speedy service and competitive prices
Bought a few jigsaws from them and very impressed with the speedy efficient service and competitive prices. Recommended!
Dads birthday puzzle came and box was…
Dads birthday puzzle came and box was damaged. And they were double pieces in box. So unable to do jigsaw.

Reply from Baxtersonline
I have used Baxter's for quite a while…
I have used Baxter's for quite a while now. The service is first class and the communication throughout the order process is excellent; delivery for each order has been very prompt and ahead of scheduled delivery dates. I cannot fault Baxter's and would highly recommend them.
Fantastic online shopping experience
I have used Baxtersonline before at Christmas time to order jigsaws and find their website easy to use, it is easy to place your order and pay for the items you order. The Gibsons jigsaw I ordered this time as per last time was packaged fantastically well, was well priced and delivered in a suitable time from when it was ordered. From placing my order I was kept upto date by email of the state of my order. I have been extremely impressed by Baxtersonline and would recommend them to other customers.
Efficient and courteous
I ordered a jigsaw puzzle which was at a very competitive price. Baxtersonline kept me updated as the order progressed. It arrived very quickly and was well packaged.
I will definitely buy from them again
Product is good but slow delivery
Prompt, efficient, high-quality
Prompt, efficient, good quality service.
Ordered Sunday afternoon; arrived Tuesday morning with very reasonably priced first-class delivery.
Goods packaged with care to ensure safe arrival.
Will return.
Excellent service comes very quickly…
Excellent service comes very quickly and very well packaged. We have had several items and are completely satisfied
Very pleased with the service
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