Bay Podiatry Ltd Reviews 

367
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, caring nature, and extensive knowledge, frequently highlighting their friendly demeanor and attentiveness. The first-class service provided is efficient and effective for various foot issues, with many appreciating the clear explanations and helpful advice received. People consistently report positive outcomes, including significant pain relief and improved foot health, often noting how their feet feel much better and are ready for activities. Many feel well looked after, noting the personalized care and practical guidance, while the company's ability to accommodate appointments promptly further contributes to a smooth and highly satisfactory experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their excellent treatment,... See more

Service

Consumers find service to be positive, consistently reporting excellent, professional, and caring treatment.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been going to Bay Podiatry for a while now. Becky is always friendly and professional and listens to my issues. Jo was able to squeeze me in this time when I started having problems recently.... See more

Rated 5 out of 5 stars

My wife and I both attended this morning, for a little bit of pampering to our feet. It was a lovely experience, Jo was fantastic, lovely to talk to, very Professional, keeping us informed of what s... See more

Rated 5 out of 5 stars

Again, my regular foot care appointment was a painless pleasure with Jo who, with her caring and friendly manner provided a first class service leaving my feet ready for hiking on my forthcoming visit... See more

Rated 5 out of 5 stars

I'd been experiencing foot, leg and back pain for a while and someone suggested it may be due to my feet. So I booked an assessment with Bay Podiatry. Becky was friendly and asked a number of... See more


Company details

  1. Podiatrist
  2. Foot Care

Written by the company

Bay Podiatry provide a comprehensive, professional footcare service. We have a dedicated team of fully qualified podiatrists with vast experience in all aspects of footcare. Our services range from simple toenail cutting to more complex musculoskeletal problems of the foot and ankle. We have a fully equipped, modern clinic situated in the busy Whitley Lodge Shopping Centre with ample free car parking. We also offer a home visiting service for those patients who are unable to attend our clinic.


Contact info

4.9

Excellent

TrustScore 5 out of 5

367 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(367)

100 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful service

Wonderful service. After being refused a GP appointment for my 8yo i tried to book and appointment. They had no appointments left, but they squeezed us in within two hours. Excellent experience and customer service.

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

My daughter is currently being treated by Steve at Bay Podiatry for multiple painful verrucas (microwave treatment). We had tried two other local podiatrists in Gosforth before finding Bay Podiatry, and I wish I’d found them sooner. Very professional, years of experience and qualifications, reassuring, brilliant with children, kind, calm and patient. Can’t recommend them enough. And the microwave treatment is working brilliantly, after 3 years of money and time wasted on various over the counter treatments and acid, all of which seemed to make the problem far worse.

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

Bekki is a very caring and conscientious person. She did another excellent job of trimming my toe nails. I would strongly recommend her to anyone wishing to use a Podiatrist.

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent podiatrist

Excellent podiatrist. Jo was professional and friendly whilst explaining the procedure for removing hard skin, reducing corns and trimming my toenails. The best service ever. Thoroughly recommended!

October 25, 2023
Unprompted review
Rated 5 out of 5 stars

So helpful and friendly, thankyou!

I went for an assessment as I was in pain when I walked, Steve was great and explained what the issues were and what could be done to help me, I'm really pleased I went and I have exercises to help the issue and longer term solutions too. I would definitely recommend bay podiatry. Thankyou so much

October 9, 2023
Unprompted review
Rated 4 out of 5 stars

First rate care

Jo, the chiropodist who treated me was Friendly, efficient, thorough. She assessed my feet and provided first rate care. Great service.

September 13, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience

I had an appointment today with Tamsin. It was excellent. She explained the treatment in full and took time to check I understood. She was extremely gentle, ensuring I was comfortable throughout. I arrived in quite a great deal of pain and left pain free and happy. What more can I say? I would thoroughly recommend Tamsin at Bay Podiatry.

September 9, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look