While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted that the process took longer than expected, with delays in registration and document delivery. A few other people also felt that communication was slow and that they received inconsistent information, leading to frustration and the need to seek assistance elsewhere.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the efficiency and support received,... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and responsiveness.... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, professionalism, and... See more

Response time

Users describe positive interactions with response times. Many customers praise the quick and clear responses... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as straightforward, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been with BBCIncorp for a few years now and honestly the accounting team here is something else. Iris recently stepped in personally on a time-sensitive matter and sorted it without any fuss, tha... See more

Rated 5 out of 5 stars

Loved working with them The process is SUPER transparent, emails are answered within a couple of hours with exact answers. Everything went as per the checklist they gave. Highly recommend them &... See more

Rated 5 out of 5 stars

I see some negative reviews and think they're unfair, hence my second positive review for this company. I think people sometimes rush into things too quickly, without considering that they're negative... See more

Rated 5 out of 5 stars

it's the best there is. I'm aloyal customer of this company, and I ttuly believe they must love what they do. all the girls are amazing-patient, knowledgeable, and incredibly caring. only competi... See more


Company details

  1. Business Management Consultant

Written by the company

Incorporation service, banking support, virtual office.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

743 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice service.

We were asking for a certificate of Good Standing. Jenny Ng and the team respond in a very timely manner and finished the job within two days. Mission impossible. Many Thanks.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Seychelles Setup

Contacted BBC Incorp to setup company in Seychelles. The reply is quick and Ashley is very informative. The setup is easy and I got my company setup rather quick. Thank you!!

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!!

Everything well done so far!!
I am working with BBCI for more than a year now, and everything is very supportive and always in time... !! Outstanding service!!

June 10, 2025
Unprompted review
Rated 1 out of 5 stars

The reality is that this company is…

The reality is that this company is operated by a Vietnamese team based in Vietnam and does not hold a Trust or Company Service Provider (TCSP) license for conducting business in Hong Kong. Under Hong Kong law, any entity involved in company formation or secretarial services is legally required to obtain a TCSP license. Failure to do so is a criminal offense and may result in prosecution and imprisonment.

However, since this company operates from outside Hong Kong, they appear to be evading local regulations. All of their listed addresses are virtual, and even their bank accounts are not tied to a physical presence. Additionally, some email addresses they’ve used for communication appear to be fake or non-existent.

Exercise caution when engaging with them.

June 9, 2025
Unprompted review
BBCIncorp logo

Reply from BBCIncorp

Dear TING NI TING

We appreciate your feedback and the opportunity to address your concerns with clarity and sincerity.

As BBCIncorp Group, we operate under a jurisdiction-specific model to ensure that all activities, including those carried out by our subsidiaries, are conducted in full compliance with applicable local regulations. Each entity was established to uphold our unwavering values: regulatory compliance, transparency, and quality client service.

Our teams are globally recruited to ensure diverse expertise and appropriate cost to support customers in a competitive market and current unstable economy.

For the concerns that you have raised, please allow us to provide further clarification as follows.

With regard to the concern about TCSP licensing, we affirm that in Hong Kong, our group entity BCorpsec Limited is a licensed Trust or Company Service Provider (TCSP), approved by the Companies Registry. Additionally, all local partners involved in service delivery also hold valid licenses, ensuring full alignment with regulatory standards. These partnerships ensure that our clients benefit from fully compliant service structures.

On the issue of our office presence, BBCIncorp Group operates real, active offices in Hong Kong, Singapore, and Vietnam and published the address clearly on our website. Our teams are physically present and available to welcome and serve clients directly.

Regarding the concern on banking and payment transparency, we confirm that all official BBCIncorp payment and account information is clearly and publicly listed on our website. You may refer to our verified payment page here: https://bbcincorp.com/hk/payment-guideline

As for the concern about email communications, the issue may have resulted from a Relationship Manager who is no longer with our team. When personnel changes occur, our system issues an automated notice to prevent confusion. Please rest assured that your current Relationship Manager remains available and ready to assist you.

We value the trust our clients place in us and are always open to constructive feedback. For more about our operations, licensing, or long-term vision, we welcome you to reach out. Mutual understanding and long-term partnership remain at the core of our mission.

With respect and sincerity,
From BBCIncorp Support Team.

Rated 5 out of 5 stars

Extremely Professional

BBCIncorp are extremely professional and proactive. Every step of the way I felt I could seek clarification and was always assured by BBCIncorp's depth of knowledge and expertise. I would definitely recommend anyone looking to business in Hong Kong to establish a relationship with BBCIncorp Limited.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Compony Registration

I used this service to register a company, and overall the process went well. Chloe was very helpful and responsive, which made things much easier, even though it took a bit of time. I would highly recommend their services.

June 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent services

Excellent services, professional staff, quick reply, very well organized to take care of you company needs and documentations.
Strongly recommend using their services.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Negative reviews?

I see some negative reviews and think they're unfair, hence my second positive review for this company. I think people sometimes rush into things too quickly, without considering that they're negatively altering reality. In my case, I successfully registered my company in Hong Kong, without any additional costs as claimed, and without any waiting. The support is incredibly effective; they're helping me with all my questions. I also do my accounting through them. I'm grateful and I warmly recommend this company.

May 25, 2025
Unprompted review
Rated 1 out of 5 stars

Really slow

I have requested notarised documents for my business. I was told it would take 4-5 days, yet its now 9 days and I still haven't received anything. I continually chase and I am told to be patient.

They cannot deliver to timelines they give.

May 13, 2025
Unprompted review
BBCIncorp logo

Reply from BBCIncorp

Dear Andrew

Thank you for sharing your feedback. We understand your concerns regarding the delay.

Timeliness and professionalism remain our priorities. However, depending on the specifics of each case, the standard process may take longer than expected, and we regret if this caused any inconvenience.

BBCIncorp is continuously working to ensure more consistent delivery. We value your input and hope to serve you better in the future.

Best regards,
BBCIncorp Support Team.

Rated 5 out of 5 stars

Reliable Partner for Serious Entrepreneurs – Years of Great Service

I’ve been a loyal customer of BBCIncorp for several years now, with multiple companies set up and running through their services. As someone who's active in international business and compliance, it’s rare to find a partner that consistently delivers with this level of professionalism.

What sets BBCIncorp apart is not just their responsiveness and transparent pricing, but their ongoing support long after the initial setup. From company formation to annual maintenance and banking support, they’ve always handled everything smoothly – even when jurisdictions or regulations shift.

Highly recommended if you’re looking for a long-term, reliable partner that truly understands the needs of entrepreneurs building globally.

May 21, 2025
Rated 5 out of 5 stars

I always like to come back to BBCIncorp…

I always like to come back to BBCIncorp as they make my experience of opening a company smooth and without any problems. Fast responses, clear guidance and price is good as well. Would really recommend if anyone is looking for reliable agency for opening a company, go with BBCIncorp.

May 20, 2025
Unprompted review
Rated 1 out of 5 stars

Neverending incompetence

Wow. Everything took forever, and things we agreed to (like amended articles) were not reflected in the final submission. I finally changed the registrar and now it's taking me thousands to undo their mistakes. Incredible incompetence. Don't go through these guys, go directly to a registrar in your company of choice, who is local, smart and fast.

March 26, 2025
Unprompted review
BBCIncorp logo

Reply from BBCIncorp

Dear Andre

We appreciate your feedback and regret that your experience did not meet expectations.

BBCIncorp team remains committed to delivering efficient and transparent service. We trust that key information and procedures were clearly communicated throughout, as we always strive to act in the best interest of our clients.

We remain fully dedicated to handling complexities with professionalism and care, and we hope to have the opportunity to serve you better in the future.

Best regards,
BBCIncorp Support Team.

Rated 5 out of 5 stars

I would recommend!

I would recommend!

I met BBCincorp in 2022 when I wanted to set-up my LLC. They have been since then more than helpful!
They were aptient and helped me put together all the papers for the LLC, renew it every year since then!
They helped me open a bank account too, all in all I have no words!
Thank you dear Catherine, thank you Myrna and team, you all helped our LLC so much!
I wish you all the best!

May 19, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look