Bbmappliances Reviews 6

TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Came and fixed dryer and broke again

Came and fixed dryer, charged over half of the price of a new one and the dryer stopped working again in two months. They won’t repair it unless we pay $89 again for a technician to come over. That’s ridiculous. Avoid them because you will just waste money.

March 21, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely bad experience

Extremely bad experience. I would strongly advise people to avoid this company.
When the technician came to repair my dishwasher, I specifically told him that I was not sure about the water valve and was worried about it. He told me not to worry and said he would handle it. Because of his mistake, the valve was not handled properly and it caused a flood in my house.
Water went through my kitchen and into the basement, causing significant damage. What makes this situation even worse is the way the company handled it afterward. I repeatedly asked them to provide their insurance information so the damage could be addressed, but they refused and have been ignoring my emails.
So now I am left with a flooded kitchen, water damage in my basement, and a company that takes no responsibility and refuses to cooperate.
This was extremely unprofessional and irresponsible. If something goes wrong, do not expect them to help or take accountability. Be very careful before hiring this company.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

came on Christmas Day

came on Christmas Day! which was fantastic itself. Kudos to the tech. He was great, explained everything to my satisfaction. would definitely use them again if needed.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

If you're looking for reliable and…

If you're looking for reliable and professional appliance repair, look no further than BBMappliances! They fixed my oven and refrigerator, and I was blown by the quality of their service. The technician was not only effcient but also very courteous.. He took the time to answer all my questions and made sure I was satisfied before leaving. Truly the best customer service experience I've had in a long time!

July 11, 2025
Unprompted review
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Reply from Bbmappliances

Thank you so much for your kind words and for trusting BBM Appliances with your oven and refrigerator repairs! We're thrilled to hear that you had a great experience with our technician and customer service. Providing reliable, efficient, and courteous service is what we strive for every day. We truly appreciate your support and look forward to helping you again anytime you need us! 🙌

— The BBM Appliances Team

Rated 5 out of 5 stars

BBM Appliances is hands down the best…

BBM Appliances is hands down the best appliances repair service I've ever used! They fixed my refrigerator and washer, and the entire experience was fantastic. The customer service team was friendly and helpful when I scheduled my appointment. The technician was not only skilled but also took the time to eexplain what was wrong and how he fixed it. I will definitely be using them again for any future repairs!

July 9, 2025
Unprompted review
Bbmappliances logo

Reply from Bbmappliances

Thank you for the fantastic review! We're so glad to hear that your experience with our team—from scheduling to repair—was smooth and positive. Our goal is always to provide clear communication and expert service, so it’s great to know we delivered on that. We truly appreciate your trust and look forward to assisting you with any future appliance needs!

— The BBM Appliances Team

Rated 5 out of 5 stars

I recently had BBM Appliances come out…

I recently had BBM Appliances come out to fix my oven and dryer, and I couldn’t be happier with the service! The technician was incredible professional and arrived right on time. He quickly diagnosed the issues and had everything fixed in no time. What impressed me the most was how clean and respectful he was in my home. I highly recommend BBM Appliances for any appliance repairs!

July 9, 2025
Unprompted review
Bbmappliances logo

Reply from Bbmappliances

Thank you for the great review! We're thrilled to hear you were happy with your oven and dryer repair. Our technicians take pride in being punctual, professional, and respectful in our customers' homes. We truly appreciate your recommendation and look forward to serving you again in the future!

— The BBM Appliances Team

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