I LOVE the products I bought. Super high quality and fun items. The only negative is I bought lube, it arrived and was broken. I was issued a replacement right away, (the customer service is AMAZING)... See more
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I was able to take advantage of the 1 year warranty on one of the products I bought last year without issue. The representative I emailed was very friendly and responsive, but there was a small delay... See more
I live in Canada and bought from a Canadian company, but didn't know product ships from the States. It's been 10 days since it shipped and it still hasn't even made it out of the States yet (by trac... See more
Company replied
This was my second or third time ordering from BB Outlet & I am always so impressed by their sales, customer service, & timeliness when it comes to shipping! I don’t buy toys from anywhere else now. A... See more
Company details
About BB Outlet
Written by the company
High quality sex toys - finally made accessible to everyone.
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By Bellesa
BB Outlet was created to finally make pleasure accessible to everyone. While BBoutique offers luxury pleasure products at luxury price points, these premium level products are not accessible to many, and so BB Outlet was launched. It is Bellesa’s core believe that pleasure is for everyone.
Top Quality
BB Outlet prioritizes delivering high quality pleasure products at accessible price points. All products are made from premium, body-safe materials, ensuring both safety and satisfaction.
Affordable Prices
BB Outlet is dedicated to making pleasure affordable and accessible for all. Experience top tier Os at a fraction of the cost.
100% Discreet Billing & Shipping
Discretion is a priority at BB Outlet. Nowhere on the package will it display anything about Bellesa/BB Outlet/what is inside.
Worldwide Shipping
BB Outlet ships worldwide, with warehouse locations set up across the United States and Canada.
By Bellesa
BB Outlet was created to finally make pleasure accessible to everyone. While BBoutique offers luxury pleasure products at luxury price points, these premium level products are not accessible to many, and so BB Outlet was launched. It is Bellesa’s core believe that pleasure is for everyone.
Top Quality
BB Outlet prioritizes delivering high quality pleasure products at accessible price points. All products are made from premium, body-safe materials, ensuring both safety and satisfaction.
Affordable Prices
BB Outlet is dedicated to making pleasure affordable and accessible for all. Experience top tier Os at a fraction of the cost.
100% Discreet Billing & Shipping
Discretion is a priority at BB Outlet. Nowhere on the package will it display anything about Bellesa/BB Outlet/what is inside.
Worldwide Shipping
BB Outlet ships worldwide, with warehouse locations set up across the United States and Canada.
Contact info
Canada
- bboutlet.com
4.0
Great
811 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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One of the best online ordering experiences
This entire experience was honestly one of the best I’ve had with an online company. The follow up emails, fast shipping, truthful product descriptions and reviews, discrete packaging all lent to a fantastic experience. Don’t even get me started on the mind blowing (literally) products! Will definitely be ordering again !
April 7, 2025
I love the prices for the quality
I love the prices for the quality. For someone on a tight budget I appreciate being able to get fun toys while not braking my wallet✨
March 31, 2025
Amazing Quality
Quick, discrete shipping,
Nice packaging (nothing was damaged or mal functioning),
Very great quality! The products feel good and for the price it’s incredible production.
March 24, 2025
incredible work!!
first things first - bb’s website is very helpful! incredibly constructive and informative, while maintaining excitement and enthusiasm with sex toy shopping. very wonderfully designed all around.
secondly, these prices are incredible for what you’re getting. i’ve personally spent over a couple hundred over the last few years and i have never regretted it. the proof is in the pudding, and it’s very good pudding.
i love the review set up. there’s a lot of personality in these responses and that shows me that individuals feel excited and more importantly, comfortable about sharing their experiences. that is an intentionally curated environment! well done!
all in all, quality of items and time you’re spending here is high and it’s obvious. i love this outlet and i hope yall keep doing what you’re doing. much love!
April 1, 2025
I ordered 2 times and to this day I…
I ordered 2 times and to this day I haven't recived the product and little to no help from customer service.
March 31, 2025
Reply from BB Outlet
Thank you for sharing your experience. We’re surprised and so sorry to hear about this and can assure you this is not typical. Please reach out to our care team as we are keen to find a resolution.
1 was a 10/10 & the other was broken
I tried my gfs & it worked amazing but then I got mine & it is half the strength of hers):
March 21, 2025
Reply from BB Outlet
Thank you for sharing your experience. Our products are backed by a warranty program, please reach out to our Care team to arrange! We’re sorry to hear about your items and are looking forward to finding a resolution.
Check the packaging
Check the packaging
Maybe next time before sending out the orders, please check that items aren't opened. And also put on the website the different prices according to currency. As i did not know that the items were in USD. So i had been charged more
March 24, 2025
Reply from BB Outlet
Thank you for sharing your experience. We can assure you that the condition in which your package arrived was due to the way it was packaged or handled in transit, not because it was an opened product. Additionally, prices are marked in USD, CAD, EUR, or GBP depending on which location you select. If our site does not support a location's currency, the currency automatically applied will be USD. We appreciate your feedback.
Very fast shipping
Very fast shipping, intense and enjoyable toys and an all around wonderful experience
March 31, 2025
Great products
March 29, 2025
Can’t emphasize enough how helpful…
Can’t emphasize enough how helpful customer support is. My BB Air broke after I had it for a couple months, reached out to customer support and they immediately shipped me a new one with no hassle. So so appreciated and I’ve been loving my new BB! Thank you!!
March 14, 2025
Replaced defective toy
My favorite toy suddenly stopped working so I reached out to customer service and was offered to be sent a replacement 🙃 so grateful!! I was going to buy a new one but glad I was able to get a free replacement. Thank you!!!!
March 19, 2025
good, easy and nice
easy to navigate website, good promos, discrete and fast shipping, quality product
March 8, 2025
Maybe I'm not techie enough but I still…
Maybe I'm not techie enough but I still haven't figured out how to charge my bullet
March 10, 2025
Reply from BB Outlet
Thank you for sharing your experience. To charge, fully insert the charger into the charging port on the backside of the toy. If you have any concerns or questions, please reach out to our Care team.
Worst experience ever
Worst experience ever. Will never buy again. Horrible customer service.
March 5, 2025
Reply from BB Outlet
Thank you for sharing your experience. We are always looking for ways to improve. Please send our Care team an email to share more details, your feedback is appreciated.
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