BBQ Barn Reviews 

330
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Having done a bit of shopping around we found that BBQ Barn offering a Sahara x13 Stainless Steel Patio heater at a good price. I had a few queries which were answered promptly by Paul, as a result... See more

Company replied

Rated 4 out of 5 stars

I was impressed with the product that we bought from BBQ Barn and the prompt service and reply that a got from Paul, however, The guy in the warehouse from where we collected it from was the most mis... See more

Rated 5 out of 5 stars

Ordered a Char-Griller Super Pro Charcoal Grill and Offset Smoker from BBQ Barn after chatting to their online assistant who was very helpful in clarifying my questions. Product arrived quickly (... See more

Company replied

Rated 5 out of 5 stars

We didn't plan to purchase a BBQ on the day, we just wanted to get an idea of what was available. That soon changed after seeing the choice on offer, I can't imagine a better selection of BBQ's and ac... See more

Company replied

Company details

  1. Grill Store
  2. BBQ Area
  3. Fuel Supplier
  4. Gas Shop
  5. Store

Written by the company

BBQ Barn is a specialist BBQ shop with a huge range of Gas BBQs, Charcoal BBQs, Braais, Outdoor Kitchens, Smokers, Pizza Ovens and Outdoor Heaters. We carry all the major brands such as Weber, Broil King, Sahara, Whistler, Masterbuilt, Ozpig, Grill Dome, Char Griller, Drumbecue, Cozze, Monolith, Gozney and Kamado Joe. We carry modular Outdoor Kitchens as well as a full spec fully integrated Outdoor Kitchen range. Our team of experts can design your bespoke Outdoor Kitchen or find the right BBQ for your outdoor space. BBQ Barn offers an assembly service within a 50 mile radius of its warehouse in Essex (Subject to an assembly fee). BBQ Barn offers free delivery on all BBQ purchases. BBQ Barn hosts several BBQ demonstrations during the year featuring Gozney, Kamado Joe, Homefires Braai and many more. Subscribe to our newsletter and be the first to hear about BBQ Barn events, demos, sales and special offers. We pride ourselves on our customer service with a 5 Star Trustpilot rating and Google review rating. In addition BBQ Barn provides parts and accessories for all major BBQ brands. Looking to BBQ all year round, with the Solace BBQ Hut from BBQ Barn you are protected from the elements so you can showcase your pit master skills all year round. Find us at Smoke and Fire Festival or the Outdoor Living exhibition at the Excel where we show case our fabulous BBQ Huts and Outdoor Kitchens. Come and see us in our BBQ shops in Essex and Kent. Shop with us online or give us a call to discuss your BBQ requirements.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

330 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.7

All reviews

(330)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All the staff knew loads about the…

All the staff knew loads about the products and very very helpful!

May 1, 2023
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Reply from BBQ Barn

Hi Kase many thanks for the Trustpilot review, we do appreciate it. We were delighted to be able to assist you in your purchase and look forward to seeing you in the shop in the near future. Happy Grilling!

Rated 5 out of 5 stars

Friendly, helpful company

Called into Sidcup. Paul was very helpful. Order online and had a very prompt delivery. I nice friendly company.

May 2, 2023
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Reply from BBQ Barn

Hi Keith many thanks for taking the time to give us a Trustpilot review, we do appreciate it. We hope you enjoy your purchase and look forward to seeing you in the Sidcup shop in the near future.

Rated 5 out of 5 stars

Amazing shop and staff!

We have purchased Kamado Joe from BBQ barn in Sidcup! The staff is amazing and so friendly! Would recommend 100%.

May 3, 2023
Unprompted review
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Reply from BBQ Barn

Hi Toma thank you for giving us such a lovely review, it means a lot to all the team at BBQ Barn. We hope you enjoy your Kamado Joe and look forward to seeing you back in the shop in the near future. Happy Grilling!

Rated 5 out of 5 stars

Fantastic customer service

We had a delivery issue and did not receive the BBQ cover. BBQ Barn customer service were excellent and sent out a new cover which arrived the next day while they investigated what happened. BBQ Barn and ourselves are still no wiser who received our package. Well done the BBQ Barn team and many thanks

April 27, 2023
Unprompted review
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Reply from BBQ Barn

Hi Ann thank you so much for the lovely review, we do appreciate it. We are delighted that we could get the issue resolved swiftly and thank you for your patience. Happy Grilling!

Rated 5 out of 5 stars

Friendly

Friendly, patient, and knowledgeable! Came in with every intention of purchasing, but had some questions and decisions to make. The staff were patient with my process and made sure to answer each query I had. In addition to amazing customer service, I was set up with everything I needed to get grilling fast!

April 12, 2023
Unprompted review
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Reply from BBQ Barn

Hi Robert many thanks for taking the time to give us a Trustpilot review, we do appreciate it. We hope you enjoy your purchase and look forward to seeing you back in the shop in the near future. Happy Grilling!

Rated 5 out of 5 stars

BBQ Barn Sidcup worth the visit.

Faye was extremely helpful and friendly. She knows everything you need to know about any BBQ and all accessories. She was patient as we took our time before buying. Nice bright shop with good range of product. We took the trip there from London and it was a great shopping experience. Thank you

April 20, 2023
Unprompted review
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Reply from BBQ Barn

Hi Steven thank you for the lovely review. It makes a big difference to all of us at BBQ Barn to know that we were able to assist in finding the right products for you. We look forward to seeing you in the shop in the near future. Many thanks and Happy Grilling!

Rated 5 out of 5 stars

Extremely helpful and knowledgeable…

Extremely helpful and knowledgeable staff. Helped us to choose the right equipment for our needs.

April 9, 2023
Unprompted review
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Reply from BBQ Barn

Hi Stuart thank you for the lovely Trustpilot review, we appreciate you taking the time to write it. We hope you enjoy your purchase and look forward to seeing you in the shop in the near future. Happy Grilling!

Rated 5 out of 5 stars

friendly helpful service

very helpful , friendly service , great product

March 30, 2023
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Reply from BBQ Barn

Hi Mark many thanks for giving us the Trustpilot review, it does mean a lot to us. Thank you for calling out the service and products as we pride ourselves on delivering quality products and a quality service. We hope to see you in the shop in the near future. Thank you

Rated 5 out of 5 stars

Very good service

Very good service and the bbq was at a good price..
we could not be in to accept delivery but it was left where we asked.

All in all a very good experience.

March 13, 2023
Unprompted review
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Reply from BBQ Barn

Hi Kevan many thanks for the Trustpilot review, we do appreciate you taking the time to give it. We hope you enjoy your purchase and look forward to seeing you back in the Leigh on Sea shop in the near future. Thank you.

Rated 5 out of 5 stars

Delivery issue but we'll resolved

My order was late due to an issue with the delivery company which meant I didn't have the products for a BBQ I had planned. However, once notified, BBQ Barn quickly resolved the issue and got in contact to apologise and offer a full refund. Excellent customer service and will use again

April 2, 2023
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Reply from BBQ Barn

Hi Chris, thank you for the review we do appreciate it. We were happy that we could resolve the issue and look forward to doing business with you again in the near future. Many thanks.

Rated 5 out of 5 stars

Great service again

Great service yet again

March 31, 2023
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Reply from BBQ Barn

James many thanks for taking the time to give us a Trustpilot review, we do appreciate it. It is great to see customers returning to shop with us and we hope that may continue. Happy grilling!

Rated 5 out of 5 stars

Found the BBQ barn just by chance

Found the BBQ barn just by chance , & purchased a Broil King bbq today . Faye was amazing & so knowledgeable we will never go anywhere else now for anything bbq related . Easy parking behind the shop & we were even given Piri Piri chicken thighs hot off a bbq while we waited . Thank you so much for all your help & advice . Andrea

April 7, 2023
Unprompted review
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Reply from BBQ Barn

Hi Andrea thank you so much for the lovely review, it does mean a lot to us. It is always great to get such good feedback and Faye is thrilled so you have made her week! We hope you enjoy your Broil King and look forward to seeing you in the shop in the near future.

Rated 5 out of 5 stars

Fantastic Service!

Fantastic Service - Thanks Faye! My new favorite place, great selection and great knowledge about products.

March 30, 2023
Unprompted review
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Reply from BBQ Barn

Hi Daniel, thank you very much for taking the time to give us the Trustpilot review, it means a lot to us. We are delighted that Faye was able to help find the right BBQ for you and hope you enjoy your purchase. Happy Grilling!

Rated 5 out of 5 stars

Excellent range to choose from.

We didn't plan to purchase a BBQ on the day, we just wanted to get an idea of what was available. That soon changed after seeing the choice on offer, I can't imagine a better selection of BBQ's and accessories to help you make a choice anywhere else locally. David who served us was very knowledgeable and his advise helped us in making our decision.

March 17, 2023
Unprompted review
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Reply from BBQ Barn

Hi Janet, thank you for taking the time to give us a Trustpilot review we are very grateful. It is always great to get such lovely feedback and we are delighted that we were able to assist you in finding the product that you wanted. We hope you enjoy your purchase and look forward to seeing you in the shop in the near future.

Rated 5 out of 5 stars
BBQ Barn logo

Reply from BBQ Barn

Hi Terry many thanks for the Trustpilot review we do appreciate you taking the time to provide it. We hope you enjoy your purchase and look forward to seeing you back in the shop in the near future.

Rated 5 out of 5 stars

Weber BBQ

Easy online ordering.
Ordered on Friday afternoon & was telephoned first thing Monday morning with a delivery date on Wednesday.
Delivered to our front door & driver was helpful & very friendly.

March 17, 2023
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Reply from BBQ Barn

Hi Carol, thank you so much for the Trustpilot review, we do appreciate it. We are delighted that we were able to assist you in finding you the right BBQ product and look forward to helping you with any future BBQ requirements. Happy Grilling!

Rated 5 out of 5 stars

Matt’s first BBQ

Henny looked after me on my recent visit to the BBQ barn. My requirements were listened to, demo’s were given happily and options were provided allowing me to make an informed decision on buying a new product. A great shopping experience all round!

March 1, 2023
Unprompted review
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Reply from BBQ Barn

Hi Matt, many thanks for the lovely review it really means a lot to get such great feedback. We look forward to seeing you in the shop in the near future. Happy BBQing!

Rated 5 out of 5 stars

Absolute fantastic service

Absolute fantastic service. Faye responded to my initial email. On arriving at the Sidcup Store both Faye and Dave were very welcoming. Dave was very knowledgeable and honest with his suggestions. Paul was also brilliant when we re-visited the store. I would highly recommend you go to BBQ Barn and don’t waste your time anywhere else.

February 26, 2023
Unprompted review
BBQ Barn logo

Reply from BBQ Barn

Gary many thanks for taking the time to give us this lovely review, the team are delighted with the feedback. We hope you enjoy your purchase and look forward to helping you with any other BBQ purchases you may have in the future.

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