BBQ Barn Reviews 

330
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Having done a bit of shopping around we found that BBQ Barn offering a Sahara x13 Stainless Steel Patio heater at a good price. I had a few queries which were answered promptly by Paul, as a result... See more

Company replied

Rated 4 out of 5 stars

I was impressed with the product that we bought from BBQ Barn and the prompt service and reply that a got from Paul, however, The guy in the warehouse from where we collected it from was the most mis... See more

Rated 5 out of 5 stars

Ordered a Char-Griller Super Pro Charcoal Grill and Offset Smoker from BBQ Barn after chatting to their online assistant who was very helpful in clarifying my questions. Product arrived quickly (... See more

Company replied

Rated 5 out of 5 stars

We didn't plan to purchase a BBQ on the day, we just wanted to get an idea of what was available. That soon changed after seeing the choice on offer, I can't imagine a better selection of BBQ's and ac... See more

Company replied

Company details

  1. Grill Store
  2. BBQ Area
  3. Fuel Supplier
  4. Gas Shop
  5. Store

Written by the company

BBQ Barn is a specialist BBQ shop with a huge range of Gas BBQs, Charcoal BBQs, Braais, Outdoor Kitchens, Smokers, Pizza Ovens and Outdoor Heaters. We carry all the major brands such as Weber, Broil King, Sahara, Whistler, Masterbuilt, Ozpig, Grill Dome, Char Griller, Drumbecue, Cozze, Monolith, Gozney and Kamado Joe. We carry modular Outdoor Kitchens as well as a full spec fully integrated Outdoor Kitchen range. Our team of experts can design your bespoke Outdoor Kitchen or find the right BBQ for your outdoor space. BBQ Barn offers an assembly service within a 50 mile radius of its warehouse in Essex (Subject to an assembly fee). BBQ Barn offers free delivery on all BBQ purchases. BBQ Barn hosts several BBQ demonstrations during the year featuring Gozney, Kamado Joe, Homefires Braai and many more. Subscribe to our newsletter and be the first to hear about BBQ Barn events, demos, sales and special offers. We pride ourselves on our customer service with a 5 Star Trustpilot rating and Google review rating. In addition BBQ Barn provides parts and accessories for all major BBQ brands. Looking to BBQ all year round, with the Solace BBQ Hut from BBQ Barn you are protected from the elements so you can showcase your pit master skills all year round. Find us at Smoke and Fire Festival or the Outdoor Living exhibition at the Excel where we show case our fabulous BBQ Huts and Outdoor Kitchens. Come and see us in our BBQ shops in Essex and Kent. Shop with us online or give us a call to discuss your BBQ requirements.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

330 reviews

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1-star

No recent history of asking for reviews

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4.7

All reviews

(330)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Customer Service!!

Communication throughout the purchase process and great customer service overall! Responses to questions were prompt and the product was good value for money.

September 22, 2022
Unprompted review
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Reply from BBQ Barn

Graham, many thanks for taking the time to give us a review, it means a lot to us. Thank you for supporting our business and we look forward to seeing you in the shop in the near future.

Rated 5 out of 5 stars

Great service

Great service. Needed to change delivery at last minute too and no isssue at all. Would highly recommend.

January 10, 2023
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Reply from BBQ Barn

Kris many thanks for taking the time to review our service, we do appreciate it. We hope you enjoy your purchase and look forward to doing business with you again in the future.

Rated 5 out of 5 stars

These guys really know what they are…

These guys really know what they are talking about !

January 11, 2023
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Reply from BBQ Barn

Thank you so much for the great review and for calling out our expertise, we are all foodies and use the grills we sell so this means a lot to us. Thank you for supporting us and we hope to see you in the shop in the near future.

Rated 5 out of 5 stars

Proper company run the right way

Great customer service, great product, great delivery experience, all in all a great experience, your passion for your products fantastic

January 11, 2023
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Reply from BBQ Barn

Darren many thanks for the great review we do appreciate it. Thank you for calling out our service as it means a lot to the team. We hope you enjoy your purchase and look forward to doing business with you in the near future.

Rated 5 out of 5 stars
BBQ Barn logo

Reply from BBQ Barn

Hi James thank you for the lovely review. We hope you enjoy your purchase and look forward to assisting you with any BBQ needs in the future.

Rated 5 out of 5 stars

Very quick to respond

Very quick to respond. Great product

November 17, 2022
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Reply from BBQ Barn

Ian many thanks for the review, we do appreciate it. We hope you enjoy your purchase and look forward to seeing you in the store in the near future. Many thanks

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, easy process

December 7, 2022
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Reply from BBQ Barn

Shaun thank you so much for the review, it means a lot to us. We hope you enjoy your purchase.

Rated 5 out of 5 stars

Very helpful

Very helpful advice at Leigh on Sea before purchasing, and also from Sidcup when experiencing minor assembly problems

November 23, 2022
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Reply from BBQ Barn

Hi Graham, many thanks for taking time to give us a review we do appreciate it. We hope you enjoy your purchase and look forward to seeing you in the store in the near future.

Rated 5 out of 5 stars

Great service

Got some great advice from John before purchasing. Delivery was on time, kept updated all the way.
BBQ is awesome.

November 27, 2022
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Reply from BBQ Barn

Hi Dave many thanks for the review, we do appreciate it. Glad we could be of assistance and look forward to seeing you in the shop in the near future. Enjoy your purchase!

Rated 5 out of 5 stars
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Reply from BBQ Barn

Daniel thank you for taking the time to give us a review, we do appreciate it. We hope you enjoy your purchase and look forward to seeing you in the store in the near future.

Rated 5 out of 5 stars

Broil king

My first order from BBQ Barn and I cannot fault them.
From an enquiry about the product, then ordering it and the tracking/info on delivery was how a company should operate. They have been fantastic. Keep up the good work. I am a landscape gardener and I will inform my customers about you.
Thanks again John.

October 28, 2022
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Reply from BBQ Barn

Hi John many thanks for taking the time to give us the review, we are very grateful. We are delighted that we could be of assistance to you and look forward to doing business with you again in the near future.

Rated 5 out of 5 stars

The staff at BBQ Barn are friendly and…

The staff at BBQ Barn are friendly and knowledgeable. I needed advice on buying a new barbecue and they went to great lengths to make sure that my purchase was suitable for my needs.

May 27, 2022
Unprompted review
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Reply from BBQ Barn

Hi Steve many thanks for taking the time to review our service, we do appreciate it. We hope you are enjoying your purchase.

Rated 5 out of 5 stars

Brilliant fast service

Brilliant fast service. Can't recommend enough.

September 29, 2022
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Reply from BBQ Barn

Hi Helen many thanks for the lovely review, it means a lot to us. We hope you enjoy your purchase.

Rated 5 out of 5 stars

Best barbecue shop! The staff were very knowledgeable about…

After a bad experience buying a barbecue from an online store, it was a relief to meet people who knew their trade. The staff were very knowledgeable about all the barbecues. They listened to what we required and pointed us in the right direction.

June 18, 2022
Unprompted review
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Reply from BBQ Barn

Hi Carmel many thanks for taking the time to give us the review, we are very grateful. We hope you enjoy your purchase and look forward to seeing you in our store in the near future.

Rated 5 out of 5 stars

A great experience every time at BBQ Barn Sidcup

I love this place, have bought 1 Weber and 2 Kamado Joes as well as all the the gadgets , coals etc from this place over the last few years. Great personal service, very knowledgeable staff with no hard sell and the owner even dropped off a bbq to our house late on a Friday evening.

July 15, 2022
Unprompted review
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Reply from BBQ Barn

Hi Paul thank you very much for the lovely review, it means a lot to us. We look forward to seeing you in the store in the near future.

Rated 5 out of 5 stars

I received my order this morning

Ordered a Char-Griller Table Top Grill & Side Fire Box late afternoon Monday and received delivery today at 9:30am Thursday morning that is some good going.! Thank you BBQ Barn will definitely order from you again in the future.

October 6, 2022
Unprompted review
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Reply from BBQ Barn

Hi Peter we are delighted that we could assist you in your purchase and are very grateful for the review. We look forward to doing business with you again in the near future.

Rated 5 out of 5 stars

Can’t do enough for you

Can’t do enough for you, very helpful and keep you well informed

September 21, 2022
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Reply from BBQ Barn

Hi Craig thank you very much for taking the time to give us a review, it means a lot to all of us. We look forward to seeing you in the store in the near future.

Rated 5 out of 5 stars

Extremely knowledgeable and friendly…

Extremely knowledgeable and friendly staff. Great prices to

June 24, 2022
Unprompted review
BBQ Barn logo

Reply from BBQ Barn

James many thanks for taking the time to give us the review, we do appreciate it. We look forward to seeing you in the store in the near future.

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