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BBQ Gas London Reviews 

4,454
•
TrustScore 5 out of 5

4.9

Gas Company
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Review summary

Created with AI, based on recent reviews

Evaluating 453 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional delivery service, noting that orders arrive quickly and often within convenient time slots. People appreciate the detailed tracking notifications provided by email and text. Furthermore, consumers regularly praise the staff for being extremely polite, friendly, and helpful during every interaction. Additionally, buyers mention that the online ordering process is straightforward and simple to navigate. Shoppers also find the pricing to be very competitive and offer great value for home delivery. Users consistently express their intention to continue using these reliable services for all their future needs.

What people talk about most

Delivery service

Reviewers express widespread satisfaction with the delivery service, frequently highlighting exceptional... See more

Service

Clients share deep satisfaction on service, frequently highlighting efficient, reliable, and fast deliveries.... See more

Staff

People report positive experiences with staff, frequently highlighting that delivery drivers are extremely... See more

Order

Customers had positive experiences with order, highlighting that the online ordering process is... See more

Price

Users describe positive interactions with price, noting that costs are very competitive and affordable.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've been using BBQ Gas London for a few years without any issue. Simple website, excellent communication for when the delivery will be made, and reliable. We keep two 5kg bottles in tandem so we ne... See more

Rated 5 out of 5 stars

I got a text message in the morning informing when the delivery would be. They arrived within the 2 hour slot. The driver very kindly disconnected my old cannister and connected the new one. He also t... See more

Rated 5 out of 5 stars

I've been buying my BBQ gas from BBQ Gas London since covid - who'd believe that's 6 years ago! Between 3 or 4 times a year. Ordering is easy and delivery is always within the time-frame given - the... See more

Rated 5 out of 5 stars

I've been buying my BBQ gas from BBQ Gas London for the past 6 years now - they send a text and email with delivery tracking details. All the guys who deliver are helpful and happy - what more could... See more

Company details

  1. Gas Company
  2. Butane Gas Supplier
  3. Gas Cylinders Supplier
  4. Gas Shop
  5. Propane Supplier

Written by the company

Buy bottled gas, patio heaters and other gas equipment online. Free standard UK delivery available on all heaters and gas equipment.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.9

All reviews

(4,454)

437 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Easy online order

Easy online order, my bbq gas had ran out, ordered on a Sunday and arrived 3 days later. Delivery was pain free as I was sent through location of driver and knew the exact time of arrival.

August 12, 2026
Rated 4 out of 5 stars

Delivered within the delivery window

Delivered within the delivery window, driver also offered to disconnect old cylinder and connect new one.
Would have given 5 star if I had received a delivery notice with delivery window the day before delivery instead of the same day.

August 12, 2026

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