Warmworks Reviews 4,062

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, noting that interactions were a pleasure. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency, high quality of work, and the tidy manner in which jobs were completed. Reviewers also commend the exceptional customer service and smooth user experience, emphasizing clear communication and a stress-free process. However, some customers also noted occasional issues, such as an electrician who seemed rushed and left debris, or a surveyor who provided inaccurate information about damp patches, leading to a denial of insulation work. A few people mentioned contractors who prioritized quick work over customer needs, and some found certain telephone staff less helpful, or a surveyor to be abrupt and unhelpful.

What people talk about most

Staff

Users describe positive interactions with staff. Many customers praise the professionalism, helpfulness, and... See more

Service

Customers had positive experiences with service, praising the professionalism, efficiency, and helpfulness of... See more

Quality

Consumers find quality to be positive. Many reviewers praise the high standard of work, noting that... See more

Customer service

Clients share positive opinions on customer service. Many customers praise the excellent communication, with... See more

User experience

People report positive experiences with the overall user experience. Customers frequently highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely brilliant from start to finish. Could not have expected a better service. Professional, courteous and friendly workforce. They carried out their work efficiently and effectively. Every... See more

Rated 5 out of 5 stars

they were very prompt , and explained everything in detail. recieved text early that day . that works had finished . when we went home the job had been completed to a very high standard , and it was c... See more

Rated 5 out of 5 stars

I am more than pleased with the work carried out, my house is now toasty warm. I can not praise Liam and his team enough.They were courteous , helpful and tidy and worked long hours to get the work d... See more

Rated 5 out of 5 stars

From the moment I got in touch with warmworks everything was done with great precision, new gas boiler and radiators, loft insulation, air bricks WiFi, solar panels and inverter and battery. We had to... See more


Company details

  1. Energy Equipment and Solutions
  2. Boiler and Heating Service
  3. Insulation Contractor

About Warmworks

Written by the company

Warmworks is committed to providing affordable warmth to homes, families and communities across the country. We have helped tens of thousands of people to better manage their energy use and live warmer, happier, healthier lives.

We were founded in 2015 as a joint venture partnership between Energy Saving Trust, Changeworks and Sureserve.

Since then, we have supported more than 50,000 households through our work across the UK.

We have continued to expand our work, taking on new contracts and building our presence across the UK. We now have more than 180 members of staff based at our offices in Edinburgh, Newcastle, Kirkwall, London and Stornoway.

Our commitment to our values, to doing the right thing by our people, our customers and our communities, is what defines us as a business.

Our work

Our work is a key part of the drive to reduce carbon emissions and the transition to a net zero society. Our role is to ensure that this transition to low-carbon living, with its rapid shift towards new, renewable technologies in people’s homes, includes everyone, especially those who need extra help and support to adapt to change.

Our Customer Promise

Written by the company

We promise to provide you with a first class, professional service. We’ll take your needs into account, keep you informed and make sure you’re supported every step of the way.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Rated 3 out of 5 stars

They need to ensure that their sub…

They need to ensure that their sub contractors are copetant, they also need to question what they propose to install , eg in my case storage heaters not economical and waste energy, why not offer solar panels or air source pumps? Which are the future and morw

April 15, 2026
Rated 5 out of 5 stars

Overall my experience with warm works…

Overall my experience with warm works was very good, I has one small quibble, but when it was, explained to me by you're inspector it made sense. I very much appreciate all the work that you're contractors did for me, and would therfore recommend them to anyone in my position. Thankyou once again.

April 16, 2026
Rated 5 out of 5 stars

My new energy experience well done guys

Both sets of workers were very professional and installed everything to a high standard couldn't fault both company's the ones that installed the solar panels battery and inverter and the company that installed the heating system and hot water tank along with ventilation good job

April 16, 2026
Rated 5 out of 5 stars

Warmworks Works

From start to finish all trades people supplied by Warmworks were fabulous. I was kept informed of all appointments and any updates which is really important. All trades were friendly, caring, very professional and On time job done and completed. Office staff were wonderful. All work completed to the highest standard and checked on completion.

April 14, 2026
Rated 5 out of 5 stars

The young lads who came to do the work…

The young lads from Montali who came to do the work in our home can not be faulted in any way. They were very professional in their work, carried out efficiently and with the minimum of disturbance for us. They worked with out even a lunch break. I made them coffee and biscuits, but they had that as they worked. Everything was cleaned up before they left, one even got the hoover out. Easy explanation on how to use new controls. They made sure we were happy with everything they had done before they lift. Gold stars all round! 🌟🌟🌟

April 1, 2026

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