Bcasino Reviews 

125
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

worst casino ever rec'd bonus 200% up to $200 and the wagering requirement was $33000! Like wtf, so I deposited $400 and received the $200 and played for awhile before looking at the wagering requirem... See more

Rated 1 out of 5 stars

Avoid this casino at all costs. I received a small bonus on top of my cash deposit, played through the bonus money onto real money got it up to a decent amount to withdraw. I then received an email s... See more

Rated 4 out of 5 stars

Great customer service! (Ben and Matt are both helpful and deal with my issues regularly). Very nice bonus offers available daily, and a nice VIP scheme. Only downside is the selection of slots.... See more

Company replied

Rated 1 out of 5 stars

" Dear Dávid, On review of your withdrawal request, we see that a number of bets were placed that were greater than 10% of the bonus credited to your account. According to the Bonus Terms... See more

Company details

  1. Casino

Information provided by various external sources

bCasino is the only Uk Online casino that’s truly created with players in mind. With so many options available to gamers, it’s absolutely vital to offer more than the same old games and promotions. That’s what makes bCasino different. We strive to create and maintain a user experience that stands out amongst a busy crowd. Great games, huge bonuses, excellent customer service and a highly rewarding VIP program are all part of what makes an online casino great, but bCasino goes much deeper than that.


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1.5

Bad

TrustScore 1.5 out of 5

125 reviews

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No recent history of asking for reviews

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1.5

All reviews

(125)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

dejwid

"
Dear Dávid,

On review of your withdrawal request, we see that a number of bets were placed that were greater than 10% of the bonus credited to your account. According to the Bonus Terms and Conditions, this is not allowed.

We have therefore cancelled your withdrawal request, and voided the winnings.

We do apologize for any inconvenience and disappointment, and we invite you to continue playing on our site.

Should you have any questions please reply to this email or contact our customer support via live chat on our site.

Regards,
Verifications,, bonus free 2e

December 20, 2021
Unprompted review
Rated 5 out of 5 stars

bCasino does know how to treat their…

bCasino does know how to treat their players well. a lot of no wager bonuses given, sometimes free cash spins and cash bonuses too. customer service is also very efficient. there were a few times when i had issues with my deposits possibly due to bank restrictions or payment system issues due to country of residency, and even though it took a little while to resolve, they did not leave it unresolved and found a way for players like me to be able to make deposits much easier.

i play at other online casinos too when i can't deposit to my bCasino account but i always try again and go back to bCasino because of the great service and my favorite slot and live casino games.

thanks bCasino for a great customer experience.

Regards,

rookie23

October 20, 2021
Unprompted review
Rated 1 out of 5 stars

This casino lures you with high…

This casino lures you with high bonuses, but all be careful not to fall for it. I've now been stupid enough to make a 2nd payout and again they take the money I won because they say I bet too high. I am 100% sure that I never play above 2 euros and say hard that I have played above 4 euros. It is very clear that they like to take your money, but when payment has to be made, which is almost always less than what you deposit over time, they are not at home at Bcasino. Just corrupt, no other words for it. DON'T PLAY SO

June 28, 2021
Unprompted review
Rated 1 out of 5 stars

Worst Gambling Site EVER....VOIDED WINNINGS

Worst Gambling Site EVER....I have made deposits in the past,,,,i got an email with 2 euro cash bonus to spend ,,,and you know of course there is playthrough requirements which i understand,,,,But i managed too get it up too about 80,,then realised still had playthrough requirements of 125,,,went down too 30 then won big up too 190,,,,in the end left it at 160 which was well past playthrough requirements,,,they allowed the withdrawal...confirm passport ect...then they rejected my withdrawal saying This in the EMAIL as of 08/06/2021 - Dear Kevin,

On review of your withdrawal request, we see that a number of bets were placed that were greater than 10% of the bonus credited to your account. According to the Bonus Terms and Conditions, this is not allowed.

We have therefore cancelled your withdrawal request, and voided the winnings.

We do apologize for any inconvenience and disappointment, and we invite you to continue playing on our site.

Should you have any questions please reply to this email or contact our customer support via live chat on our site.

Regards,
Verifications

BIGGEST SCAM SITE EVER ,,EVERYONE PLEASE REPORT THESE THIEFS,,,,SCUM OF THE EARTH !!!! REVOKE THERE LICENCE

June 9, 2021
Unprompted review
Rated 1 out of 5 stars

Fraude

this casino does not deserve any stars since a deposit of 20 euros did not receive anything bonus so i went to look for a game had 50 free spins won some euros. so i went to play in another game won 100 euros to get 90 euros still had to pay a percentage of the my earnings. I never received anything. I received an email saying that my withdrawal was canceled. All fraud. I can't believe that this type of people.

March 4, 2021
Unprompted review
Rated 1 out of 5 stars

Absolute robbery of a company

Absolute robbery of a company! Gave me 10 euro free bonus and I deposited 20 euro. Got it up to 900 and went to withdraw. They then robbed the 900 and said they voided it because I played stakes over 4 quid. You have no way of winning with this company they are scam artists. I will be taken it further to the gamblers commission and also to courts if needs be. This company is a scam!!!!!! Stay Away!

February 4, 2021
Unprompted review
Rated 1 out of 5 stars

Robbing basta...

Robbing bastar.. , take your money no issues . They gave me 2e and I won 150 they won't payout because I was betting 80cents on slot .
Stay awaaaaay.

January 7, 2021
Unprompted review
Rated 1 out of 5 stars

No Payout

No Payout. Been waiting 17 days for them to pay me out and they keep on telling it is getting processed now ive mailed them a few times but they just dont answer anymore worst casino ever most likely i Will never get the money

December 29, 2020
Unprompted review
Rated 3 out of 5 stars

Good experience but....

I want to start my review by saying that my own experience of Bcasino was positive, I made two deposits of £100 and made withdrawals totalling £1250, and both of these withdrawals were credited into my bank account within around 30 hours of submitting the request.

They have a really good selection of games, I was in fact surprised at how good it was. Lots of Megaways games alongside other top providers.

However, having read the other reviews and also the review on Casinomeister I would not go so far as to recommend the casino.

The bonus terms (I did not take a bonus) are almost laughable, the prospect of a withdrawal by using a bonus is very slim and the terms are designed to catch less savvy players out. So if you are signing up purely for the bonus then definitely don’t bother.

If you are going to play on this site I would definitely recommend being wary and probably getting verified first.

The maximum withdrawal limits are also low, £5000 a week I believe, so there are definitely much better casinos out there for you to play at.

For these above reasons I decided to close my account after withdrawals were processed, I think it has potential to be a really good casino but some terms just aren’t consistent with a totally “fair” casino.

September 30, 2020
Unprompted review
Rated 3 out of 5 stars

Love there slot collection

Love there slot collection. Buzzing casino and always like to treat there customers with surprise bonuses. Which there are lots of games you can use them on. Made several withdrawals, never had an issue.

September 6, 2020
Unprompted review
Bcasino logo

Reply from Bcasino

Dear Miss N Woodhouse

Thank you for taking the time to leave a review.

We're really happy that you find our casino and games enjoyable. We try to process all withdrawals within 48 hours but it can take upto 3-5 working days and we are always here to help if you need any further assistance.

We hope you continue to enjoy playing on our site.

Kind Regards,

bCasino

Rated 1 out of 5 stars

Terrible casino

Terrible casino. Bonuses are good but impossible to win anything and they limit you to what games you can play which virtually every game is excluded (all the good games). Wont play them again.

August 29, 2020
Unprompted review
Bcasino logo

Reply from Bcasino

Dear Natasha,

We are very sorry to hear that you have had a less than positive experience during your time with us here at bCasino.

We do take all feedback on board, please note that we do have hundreds of game to choose from when wagering your bonus.

Kind Regards,

bCasino

Rated 1 out of 5 stars

absolute scam avoid this site at all…

absolute scam avoid this site at all costs! Hidden terms and conditions will make you lose all you deposit and any bonus cash if you play on certain slots.. which is a joke every megaway is banned from playing.

I won 604 from a £12 and they refuse to sort anything out they just removed all my balance. Go to other sites which are better

August 24, 2020
Unprompted review
Bcasino logo

Reply from Bcasino

Dear Already Deadsc,

Thank you for taking the time to leave a review.

We are very sorry to hear that you have had a less than positive experience during your time with us here at bCasino.

If the terms and conditions of the bonus were breached then this is why you would not receive the funds. We do not have any hidden bonus terms and conditions and ask all players to read the terms and conditions in full before playing. We also have a pop up message to advise you on any games that will break the terms of the bonus.

We do understand your disappointment and if you require any further assistance, please do not hesitate to contact us directly.

Kind regards,

bCasino

Rated 1 out of 5 stars

Scam liers and dont payout

i wouldnt even wanna rate it one star i won 100 pound on a 5 pound bonus when i withdrawled it they wouldnt let me have it they said i played non game allowed due to terms and conditions so they cancelled my withdraw and took it of me i played with my own money too they lie PLEASE DONT PLAY THIS SITE ALOAD OF RUBBISH very upset by this bcasino VERY ANGRY reporting this site amount of people there doing out of money with our winnings no wonder no one wants to play its shocking never have money of me again!

August 22, 2020
Unprompted review
Bcasino logo

Reply from Bcasino

Dear Ste Wirizlay,

We are very sorry to hear that you have had a less than positive experience during your time with us here at bCasino.

If the terms and conditions of the bonus were breached then this is why you would not receive the funds. We do not have any hidden bonus terms and conditions and ask all players to read the terms and conditions in full before playing. We also have a pop up message to advise you on any games that will break the terms of the bonus.

We do understand your disappointment and if you require any further assistance, please do not hesitate to contact us directly.

Kind regards,

bCasino

Rated 1 out of 5 stars

Very disappointing!

I won over £140 with a bonus £5 they credited to my account only to be told after requesting a withdrawal that I played on non-allowed games so they cancelled the withdrawal and removed my funds. The terms and conditions are not clear at all and after reading them still doesn’t make sense. I guess they just don’t like paying out on bonus winnings!

And I’m sure they will respond with any deviation from our terms and conditions can void bonus winnings but my point is their T&Cs are ridiculous and unclear in comparison to other online casinos and quite often if you’re not allowed to play with bonus money on certain games, it won’t physically let you, unlike BCasino.

July 8, 2020
Unprompted review
Bcasino logo

Reply from Bcasino

Dear Reuben,

Thank you for your feedback.

In regards to your withdrawal, when you take a bonus from us, you are subject to the terms and conditions during game play. These terms and conditions are provided in full when your bonus is claimed. Any deviation from these Terms and Conditions may result in winnings being void.

Kind Regards,

bCasino

Rated 1 out of 5 stars

Terrible

Bcasino is one of those sites with very generous bonuses, but behind closed doors have very restricting Terms & Conditions and poor return percentages. On Tuesdays, they offer 100% match bonuses for new & existing customers on a £20 min deposit, which is fantastic as most casinos only offer these on a 1st-3rd deposit. However, when you thoroughly read the T&C's, you'll realise that the majority of their games are excluded and not allowed whilst you have wagering. One of the biggest restrictions being that they've banned ALL megaways games (Yes... all) from being played with bonus funds... I mean I thought it was bad enough when Aspire Global has a 50% wagering on megaways... but 0% contribution is just outrageous. That and a lot of blueprints, and top rated games from thunderkick etc are all not allowed when you have a bonus active. This is the reason why they offer low 30x wagering on bonus funds, as most of the games you can play on have poor RTP's and are overall poor games. They've purposely banned Megaways so you don't have a fighting chance of beating the wagering.

Just from my experience on this site, my win rate has been appalling and seems to be very stingy with winnings. This is funny, as someone noticed how similar bCasino looks to Tallmountain group casinos, which are renowned scams that offer 400% match bonuses, they can offer these match bonuses as their slots don't pay anything back! You usually find when casinos are throwing these match bonuses out, that their slots are appalling with returns... and this is the case with bCasino.

If you're lucky enough to win with main balance before going into bonus funds, you can cashout when you've contacted their support team to remove the bonus funds from your account... but why can't they just allow customers to remove the bonuses manually, and have to rely on their email team to remove this, which can sometimes be time consuming due to the recent slow email response times.

I strongly advise to stay away from this site, just based off my overall experience. I have deposited many of times and there's only been a very rare number of occasions that i've doubled my deposit, let alone having a big win. Try paying out more bCasino.

July 1, 2020
Unprompted review
Bcasino logo

Reply from Bcasino

Dear James,

We are very sorry to hear that you have had a less than positive experience during your time with us here at bCasino.

We do not have any hidden bonus terms and conditions and ask all players to read the terms and conditions in full before playing. We also have a pop up message to advise you on any games that will break the terms of the bonus. If players do not like the bonus terms they are free to play without bonus funds.

We do understand your disappointment and if you require any further assistance, please do not hesitate to contact us directly.

Kind regards,

bCasino

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