Bcasino Reviews 

125
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

worst casino ever rec'd bonus 200% up to $200 and the wagering requirement was $33000! Like wtf, so I deposited $400 and received the $200 and played for awhile before looking at the wagering requirem... See more

Rated 1 out of 5 stars

Avoid this casino at all costs. I received a small bonus on top of my cash deposit, played through the bonus money onto real money got it up to a decent amount to withdraw. I then received an email s... See more

Rated 4 out of 5 stars

Great customer service! (Ben and Matt are both helpful and deal with my issues regularly). Very nice bonus offers available daily, and a nice VIP scheme. Only downside is the selection of slots.... See more

Company replied

Rated 1 out of 5 stars

" Dear Dávid, On review of your withdrawal request, we see that a number of bets were placed that were greater than 10% of the bonus credited to your account. According to the Bonus Terms... See more

Company details

  1. Casino

Information provided by various external sources

bCasino is the only Uk Online casino that’s truly created with players in mind. With so many options available to gamers, it’s absolutely vital to offer more than the same old games and promotions. That’s what makes bCasino different. We strive to create and maintain a user experience that stands out amongst a busy crowd. Great games, huge bonuses, excellent customer service and a highly rewarding VIP program are all part of what makes an online casino great, but bCasino goes much deeper than that.


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1.5

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TrustScore 1.5 out of 5

125 reviews

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1.5

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(125)

2 reviews in the last 12 months

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Rated 4 out of 5 stars

seems great so far account verified…

seems great so far account verified within half an hour of asking now waiting for a withdrawal to be processed.but jesus i am abit worried after reading the endless negative feedback and withdrawals not bieng given,i am expecting 700 which i won fair and square so well see.Pete H

June 26, 2020
Unprompted review
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Reply from Bcasino

Dear Pete,

Thank you for your review.

We are pleased to hear that you are enjoying your experience on our site. The withdrawal process takes between 3-5 working days once we have received and verified all requested documentation. If you need any assistance, please do not hesitate to contact us.

All the best,
bCasino!

Rated 1 out of 5 stars

scammers ??

Overview Reviews About
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Bcasino
Reviews 17 • Great
4 stars: Great
3.8

Reviews
Excellent 82%
Great 0%
Average 0%
Poor 0%
Bad 18%
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Sean Smithy Dennis
Sean Smithy Dennis
2 reviews
1 star: Bad
Updated 7 days ago
false claims
ive tryed to withdraw funds i made from a bonus . they rejected it saying i made bets above 4 euro which isnt allowed . i read the small letter all the time i know this . regardless i never make bets above 50 cent let alone 4 euro . its all plain to see in my history what they ar e saying isnt true . ive sent numerous mails dont get a reply for days and the reply i just got was exactly the same mail as i first got to the letter .. i asked them to look at my case because i know 100% i didnt make a bet over 4 . they obviously dont care and this is a scam . i have my history i can prove they r wromg . and also there customer service is non existant...... days later . theve just senf me the details of what bets i have made over the 3 euro max bet . these are a bet of 3.06 on extra chili . this is impossible how do u make a 3.06 spin and the other was a 5.56 bet on extra chili .... so just 2 bets they can find whick r both impossible bets and the caculation doesnt work out obviously a mistake ... they obviously didnt even look because its so obvious . also 1000 pages of 20 cent bets and then teo wierd bets that arnt evenpossible come on now !!! ...

update . the said a week ago they will send it to the tech people to look at . still no reply . sent them a mail asking whats taking so long also no reply . still using corona as an excuse for no live chat and bad service but ready to take your money . also see more and more people having same problem seems like a big scam to me .

June 25, 2020
Unprompted review
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Reply from Bcasino

Dear Sean,

Thank you for taking the time to leave a review, however, please note that you do not have an account for bCasino.co.uk. Please post your review for the relevant site.

Kind Regards

Rated 1 out of 5 stars

received an e-mail giving me 100% bonus…

received an e-mail giving me 100% bonus which i duly took on. won on my deposit, never touched bonus money and tried to withdraw . had to e-mail support to have the bonus removed so i could withdraw so ok did that and Hey Presto was able to withdraw couple hundred pounds . received it within the week ..happy days ...... received another e-mail offering 100%bonus again so again deposited and and won couple hundred again on my money off a £20 deposit .had to e-mail again to have the bonus money removed so i could withdraw ...again happy days money within the week...... now then i think they didnt like this as next time i went on the site the games that i played before i couldnt open ? other games were fine but ones i liked playing .....nothing . they have an offer , on a tuesday 100% match so put code b100 in and deposited , no bonus and when i contacted them they said i couldnt have any promotions off them anymore. obviously because i managed to win . think its a poor site when u have to contact by e-mail and you can not automatically withdraw from your winnings. other sites just give u a pop up saying you will lose your bonus . blocking some games is also something ive never come across before. even with my own cash i couldnt play these games. would like to hear an explanation if someone from bcasino replies to this.?

June 24, 2020
Unprompted review
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Reply from Bcasino

Dear Paul,

Please see section 13 of our Bonus T&C's where it states that we reserve the right to block certain accounts from receiving advertised bonuses at our sole discretion. This may not be permanent but it will remain in place until further notice.

This information can be found here https://www.bcasino.co.uk/bonus-terms-conditions/?desktop=true&lang=en

As for the non allowed games, if you play these games with your funds when taking a bonus you will break the terms and conditions. We do not block players from playing any games on our site, we also have a pop up message that advises you will break the terms by playing non allowed games.

We do understand your disappointment and if you require any further assistance, please do not hesitate to contact us directly.

Kind regards,
bCasino

Rated 1 out of 5 stars

Take your money dont like paying back out

Deposited over £100 nothing said. Asked to withdraw £40 proof of ids requested and sent passport,government letter,bank statement,and pictures of my card bcasino say it has to be paper statement but I only bank online and it has to be utility bill but I dont pay the utility Bills in my household. staff are ignorant and rude. they are not complaining when I'm depositing I should have been informed of I'd situation before taking my money

June 16, 2020
Unprompted review
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Reply from Bcasino

Dear Neil,

bCasino takes data protection very seriously. You can view documentation that we may request and accept in our Verification policy located on our homepage.

Your feedback is gratefully appreciated. Our friendly and helpful staff are here to answer all queries and if you need any further assistance do not hesitate to ask.

Kind regards,

bCasino

Rated 1 out of 5 stars

Won a four figure amount request a…

Won a four figure amount request a withdrawal and just seen its been rejected I've just emailed them so I'll wait to see what happens I've sent all documents ect I will take this further if this matter is not resolved bcasino.

June 11, 2020
Unprompted review
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Reply from Bcasino

Dear Marc,

We are very sorry to hear that you have had a less than positive experience during your time with us here at bCasino. You can view our withdrawal policy in our General Terms and Conditions and also our Verification Policy both in relevant links on our homepage.

We do understand your disappointment and if you require any further assistance, please do not hesitate to contact us directly.

Kind regards,

bCasino

Rated 1 out of 5 stars

withdraw

i just asked for withdraw 2 days ago and sent my documents, but really what i read makes me afraid. They have nothing to do with bank transfers , it is not their business if i receive money from my sister, lover of mother, that is my own money, Really ....if i dont get my money i will make a complaint on askgamblers and with the commission of license, i also did that what 2 other casinos and they lost their license. And aksgamblers is a famous site for everybody who gambles

so if Bcasino is smart en honest they will nog let it come so far. I wait 2 more days, after that i will contact askgamblers and the commission of license

June 10, 2020
Unprompted review
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Reply from Bcasino

Dear esmee d g,

We are very sorry to hear that you have had a less than positive experience during your time with us here at bCasino. You can view our withdrawal policy in our General Terms and Conditions and also our Verification Policy both in relevant links on our homepage.

We do understand your disappointment and if you require any further assistance, please do not hesitate to contact us directly.

Kind regards,

bCasino

Rated 2 out of 5 stars

Signed up a while ago but to be honest…

Signed up a while ago but to be honest I haven’t deposited and played!
I received a £5 bonus to in their words get me started and experience their site! Must say even doing 10p spins with the £5 I got absolutely nothing and on a game I play regular on other sites and always get something! Just made me think I don’t think I would deposit my own money on the site unfortunately!

June 3, 2020
Unprompted review
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Reply from Bcasino

Dear Patricia,

We are very sorry to hear that you have had a less than positive experience during your time with us here at bCasino. We are regulated by the UKGC under license number 000-047385-R-325953-00 and all our games are reviewed often.

We do understand your disappointment experiencing some bad luck and if you require any further assistance, please do not hesitate to contact us directly.

Kind regards,

bCasino

Rated 1 out of 5 stars

Terrible company

Terrible company. They don't give your money if you win. They have different websites as bcasino.com, bcasino.co.uk etc. Just stay away. There are much better casinos out there.

May 19, 2020
Unprompted review
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Reply from Bcasino

Dear Oz,

We are very sorry to hear that you have had a less than positive experience during your time with us here at bCasino.

If the terms and conditions of the bonus were breached then this is why you would not receive the funds. We do not have any hidden bonus terms and conditions and ask all players to read the terms and conditions in full before playing. We also have a pop up message to advise you on any games that will break the terms of the bonus.

As for the websites, bcasino.co.uk is for the UK only therefore we do have our bcasino.com version which players from other parts of the world can enjoy the game and service we provide.

We do understand your disappointment and if you require any further assistance, please do not hesitate to contact us directly.

Kind regards,

bCasino

Rated 4 out of 5 stars

Like the games

May 11, 2020
Unprompted review
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Reply from Bcasino

Dear K foxall,

Thank you for your review.

We are pleased to hear that you are enjoying the games on our site. If you need any assistance, please do not hesitate to contact us.

All the best,
bCasino

Rated 1 out of 5 stars

Signed up after seeing their offer of a…

Signed up after seeing their offer of a bonus. First I didnt receive the verification email as promised. Emailed them and they then advised I could access the account. I logged in and deposited some money using the bonus code provided. I never received the bonus. Emailed again and they replied with 'under our terms and conditions we are allowed to give the bonus to whoever we like' 'if we don't like them then they will not get the bonus'. So I told them to do one and I withdrew my funds. They will not get a penny out of me for duping me into signing up with offer of a bonus, not advising I couldn't have it before depositing, so blatantly mis-advertising to a genuine new customer. No reason given for not giving the bonus just, you cant have it. Glad they wont have a penny of my money.

April 30, 2020
Unprompted review
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Reply from Bcasino

Dear Steven,

Please see section 13 of our Bonus T&C's where it states that we reserve the right to block certain accounts from receiving advertised bonuses at our sole discretion. This may not be permanent but it will remain in place until further notice. If you would like any further information you can always contact our customer support at support@bcasino.com

Kind Regards,

bCasino

Rated 1 out of 5 stars

This is easily the worst casino…

This is easily the worst casino ever....the bonus terms and conditions are engineered so you will never make a withdrawal even if wagering requirements are met they will clear your account of all cash and leave you with zero balance.SCAM SCAM SCAM SCAM
SCAM ALERT

April 27, 2020
Unprompted review
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Reply from Bcasino

Dear Roy,

Thank you for your feedback.

In regards to your withdrawal, when you take a bonus from us, you are subject to the terms and conditions during game play. These terms and conditions are provided in full when your bonus is claimed. Any deviation from these Terms and Conditions may result in winnings being void.

Kind Regards,

bCasino

Rated 1 out of 5 stars

DON'T SIGN UP SCAM!!!!

DON'T SIGN UP SCAM!!!!
I signed up with Bcasino.
Played a few different games on There site, yes there site I repeat there site game on there site. After two days playing I had a balance of 1k. I made a withdrawal few hours later I received an email claiming I'd won money on non allow games. Which is against terms and conditions and that my withdrawal is cancelled and funds are taken. Robbers DONT SIGN UP. I'm not a paid reviewer this really happen. Run a mile from these.

April 26, 2020
Unprompted review
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Reply from Bcasino

Dear Conor,

We are very sorry to hear that you have had a less than positive experience during your time with us here at bCasino.

As advised at the time, the terms and conditions of the bonus were breached and this is why you did not receive the funds. We ask all players to read the terms and conditions in full before playing. We also have a pop up message to advise you on any games that will break the terms of the bonus.

We do understand your disappointment and if you require any further assistance, please do not hesitate to contact us directly.

Kind regards,

bCasino

Rated 1 out of 5 stars

AVOID AT ALL COSTS

Utter frauds. They will try absolutely anything to steal your money, I had a 4 figure balance stolen from me because my bank statement that I sent them for proof of address contained a single £100 transfer from a friend. Yes this apparently is a good enough reason for them to steal thousands of pounds. They claimed that my account was 'third party funded' because of that single transfer from a friend that appeared on my bank statement, not quite sure what they were expecting to find on a bank statement other than incoming and out going transactions from all manner of different things. I complied with all their terms and conditions and sent in every single document they asked for which was extremely intrusive. Win big at this casino and you'll never see the money, please avoid.

March 26, 2020
Unprompted review
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Reply from Bcasino

Dear Liam,

We are very sorry to hear that you have had a less than positive experience during your time with us here at bCasino. We are regulated by the UKGC under license number 000-047385-R-325953-00 and follow the withdrawal process set out in the UKGC guidelines.

We do understand your disappointment and if you require any further assistance, please do not hesitate to contact us directly.

Kind regards,

bCasino

Rated 4 out of 5 stars

I would have awarded them 0 stars if i…

I would have awarded them 0 stars if i could. I made a small deposit, no bonus and won - at which time I was kicked off site and my ip address banned.

Do not play here, be warned.

Edit: I did get back on eventually, I understand there was a DDOS attack on the website and the winnings were paid in full, therefore changed rating :-)

March 20, 2020
Unprompted review
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Reply from Bcasino

Dear greylady1,

We are very sorry to hear that you have had a less than positive experience during your time with us here at bCasino.

We appreciate all feedback from players. We only block accounts that are breaking the terms and conditions of the site.

Kind regards,

bCasino

Rated 1 out of 5 stars

Bcasino bonus scam and no aftetcare

Made small deposit and received 200% bonus. Spent the cash then started on the bonus money. After several hours of wagering over 2 days finally managed to complete what was required and collected £791. I was asked to provide I. D which was sent and confirmed then the next day I was informed the withdrawal had been cancelled due to playing non allowed games. I replied asking if they were non allowed games why did the site let me play them. All I got back was that I needed to refer to the t&cs. I emailed back asking if we could come to an agreement as I was first time user of their site. Still got refer to t&cs reply. I sent third email asking them to deduct what had been wagered on non allowed games from what had been collected and pay the difference. Still no joy. I have given up (as I guessed they want you to). Stay away from this casino as they will not answer your queries

March 18, 2020
Unprompted review
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Reply from Bcasino

Dear John,

We are very sorry to hear that you have had a less than positive experience during your time with us here at bCasino.

As advised at the time, the terms and conditions of the bonus were breached and this is why you did not receive the funds. We do not have any hidden bonus terms and conditions and ask all players to read the terms and conditions in full before playing. We also have a pop up message to advise you on any games that will break the terms of the bonus.

We do understand your disappointment and if you require any further assistance, please do not hesitate to contact us directly.

Kind regards,

bCasino

Rated 1 out of 5 stars

Bcasino is awful!!!

I opened this account despite some of the bad reviews. Please do not open an account on this site it isn’t good, you never win anything and all it does is eat your money. Please take heed! Even when I contacted them via email to close my account, I told them it was the worst site I had ever played on. Unfortunately, their response was your account is now closed!!! Don’t waste your hard earned cash as there are plenty of other sites that are way better. I play Bet365 and they are very good.

March 15, 2020
Unprompted review
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Reply from Bcasino

Dear J,

We are very sorry to hear that you have had a less than positive experience during your time with us here at bCasino.

We appreciate all feedback from players. We do understand your disappointment and if you require any further assistance, please do not hesitate to contact us directly.

Kind Regards,

bCasino

Rated 1 out of 5 stars

Blocked account immediately

Blocked account immediately. Stated I was using a vpn or a location concealing device which I’m not! Concerned that they have incorrect information about me which raises concerns about the misinformation they have on others and whether our data is safe in their hands.

March 13, 2020
Unprompted review
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Reply from Bcasino

Dear Jackie,

We at bCasino take data protection very seriously, we are regulated by the UKGC under license number 000-047385-R-325953-00

The data of our players is of utmost importance and all details are safe and secure. If we block any accounts it is for the safety of both the players and ourselves. We do have general terms and conditions that we ask all players to read, in detail before playing on our site.

Your feedback is gratefully appreciated.

Kind regards,

bCasino

Rated 4 out of 5 stars

Good casino with joining

Good casino, they have a good selection of games available and the chat is always promote and helpful. The have very generous with the loyalty bonus. Only thing that’s a little annoying is the time frame for withdrawal must offers are much quick at processing and withdrawing the winnings

February 23, 2020
Unprompted review
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Reply from Bcasino

Simon

Dear Simon,

Thank you for taking the time to leave a review.

We're really happy that you find our casino and games enjoyable. We try to process all withdrawals within 3-5 working days and we are always here to help if you need any further assistance.

We hope you continue to enjoy playing on our site.

Kind regards,

bCasino

Rated 5 out of 5 stars

A star service

Top customer service. Super fast withdrawals. 5 star rating

February 16, 2020
Unprompted review
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Reply from Bcasino

Dear George,

Thank you so much for leaving us your positive feedback. We are really happy to hear that you've had a great experience with our customer support service and you are pleased with our withdrawal process.

Your honest feedback is greatly appreciated.

Kind regards,

bCasino

Rated 5 out of 5 stars

This is the best Casino for fairness…

This is the best Casino for fairness and consideration of their customers which I have ever came across , the staff are helpful and the games are good to play with decent returns on play

February 5, 2020
Unprompted review
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Reply from Bcasino

Dear Edge,

Thank you so much for leaving us your positive feedback. We are really happy to hear that you've had a great experience with our customer support service and you enjoy playing our games.

Your feedback is much appreciated.

Kind regards,

bCasino

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