Bcasino Reviews 

125
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

worst casino ever rec'd bonus 200% up to $200 and the wagering requirement was $33000! Like wtf, so I deposited $400 and received the $200 and played for awhile before looking at the wagering requirem... See more

Rated 1 out of 5 stars

Avoid this casino at all costs. I received a small bonus on top of my cash deposit, played through the bonus money onto real money got it up to a decent amount to withdraw. I then received an email s... See more

Rated 4 out of 5 stars

Great customer service! (Ben and Matt are both helpful and deal with my issues regularly). Very nice bonus offers available daily, and a nice VIP scheme. Only downside is the selection of slots.... See more

Company replied

Rated 1 out of 5 stars

" Dear Dávid, On review of your withdrawal request, we see that a number of bets were placed that were greater than 10% of the bonus credited to your account. According to the Bonus Terms... See more

Company details

  1. Casino

Information provided by various external sources

bCasino is the only Uk Online casino that’s truly created with players in mind. With so many options available to gamers, it’s absolutely vital to offer more than the same old games and promotions. That’s what makes bCasino different. We strive to create and maintain a user experience that stands out amongst a busy crowd. Great games, huge bonuses, excellent customer service and a highly rewarding VIP program are all part of what makes an online casino great, but bCasino goes much deeper than that.


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1.5

Bad

TrustScore 1.5 out of 5

125 reviews

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No recent history of asking for reviews

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1.5

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(125)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

A bonus actually is not a bonus

A bonus actually is not a bonus
You will never be able to win anything from that bonus,neither to get any cash out from it.
Waste of time
So they give you a bonus and they make shure T&C'c will never aloud you to take any money out.
A bonus is something you can benefit from but not in this case. Bcasino bonus is only a strategy to attract people to loss their money

January 16, 2020
Unprompted review
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Reply from Bcasino

Dear Andrei,

We are very sorry to hear that you have had a less than positive experience during your time with us here at bCasino.

We do not have any hidden bonus terms and conditions and ask all players to read them in full before playing. If players do not understand before playing the bonus, our friendly customer support staff will answer any queries.

If you require any further assistance, please do not hesitate to contact us directly.

Kind regards,
bCasino

Rated 5 out of 5 stars

Good casino deposited 30 won 300 got my…

Good casino deposited 30 won 300 got my favourite games on there. Still waiting for withdrawal. Will play again providing I get my winning. Love the book of dead games got new book of dead games I have never seen before. Always deposit small on new casinos and wait to see if any problems with getting winnings before I play again. Was very fast ringing me with phone verification. Have to see if I get my winning s now as lots of bad reviews on pay out. Hope I get my winnings soon and will play again for sure

December 14, 2019
Unprompted review
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Reply from Bcasino

Dear Daniel,

Thank you for your review.

It's great to hear you are enjoying the games that we have available. Keep a look out for new games being added in the future.

Please do not hesitate to contact us if you require any assistance.

We look forward to seeing you again soon.
bCasino

Rated 1 out of 5 stars

CON ARTISTS DO NOT USE!!!!

DO NOT use they have rigged the terms and conditions and don’t pay out. I won free spins and was told I could withdraw 850.00 and they disputed my withdrawal because they said I bet over £5 which they allow you to do!!No other sites do this.

There are much better sites out there these are con artists. No they are worse they are criminals

December 13, 2019
Unprompted review
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Reply from Bcasino

Dear Marcus,

Thank you for your feedback.

In regards to your withdrawal, when you take a bonus from us, you are subject to the terms and conditions during game play. These terms and conditions are provided in full when your bonus is claimed. Any deviation from these Terms and Conditions may result in winnings being void.

Further information has been provided through our complaints team.

Regards,
bCasino

Rated 1 out of 5 stars

Do not use this site they will do…

Do not use this site they will do anything not to pay out I played with cash no bonus won 4000 sent all my id which they excepted then closed my account took my winnings and said because I used a vpn which i did not use when i signed up for the site or when playing the games it was only on when i went on chat and checking my withdrawal process using a technicality so they dont pay .they could have said this before they asked for all my id if you look at the good reviews they are all about the chat team all the bad ones cant get there winnings you dont use casinos for good chat but to win this site needs to be investigated and shut down i have never had this with any other site

November 27, 2019
Unprompted review
Rated 5 out of 5 stars

Great customer service a man by the…

Great customer service a man by the name Kevin help me a really good agent doing his job well best service I've received from any site very helpful and efficient.

November 21, 2019
Unprompted review
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Reply from Bcasino

Dear Ashleigh,

Thank you so much for leaving us your positive feedback. We are really happy to hear that you've had a great experience with our customer support service.

Your feedback will be sent to Kelvin directly.

Kind Regards,

bCasino

Rated 5 out of 5 stars

Brilliant

Brilliant site

November 20, 2019
Unprompted review
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Reply from Bcasino

Dear Kimberley,

Thank you for taking the time to leave a review.

We're really happy that you find our casino "brilliant" and hope you continue to enjoy playing on our site.

All the best,

bCasino

Rated 5 out of 5 stars

Ben was great

Ben was great! Very helpful. A credit to your team

November 16, 2019
Unprompted review
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Reply from Bcasino

Dear Jade,

Thank you so much for leaving us your positive feedback. We are happy you are satisfied with our customer service support staff!

Your feedback will be sent to Ben directly.

Kind Regards,

bCasino

Rated 1 out of 5 stars

Honestly don’t sign up worst for…

Honestly don’t sign up worst for fairness spoke to a manager on live chat and was told he dident understand what my problem was he was seriously rude unhelpful bonuses are worst first casino I have used and last

November 8, 2019
Unprompted review
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Reply from Bcasino

Dear Cams123,

Please note that gambling is purely a game of chance, the outcome is not predetermined. All of our games are from reputable providers and are UKGC compliant, in line with our license conditions.

Regards,
bCasino

Rated 4 out of 5 stars

Signed up to bCasino

Signed up to bCasino. They offer good bonus's. Had to go through a quick phone call for verification, no issues there. To make a withdrawal whilst stillusing your real money you have to go through live chat for them to remove the bonus. I spoke to Kelvin, who was pretty swift and efficient with sorting all this out for me. Top job !.

October 29, 2019
Unprompted review
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Reply from Bcasino

Dear Tommy,

Thank you so much for leaving us your positive feedback. We are happy you enjoy our excellent bonus offers.

Your feedback will be sent to Kelvin directly.

Kind Regards,

bCasino

Rated 1 out of 5 stars

Joined in September 2018. Do not waste your money - will never be seen again win or lose!

Joined in September 2018. Deposited £200+£200 bonus. Refused to pay and wiped my winnings nearly £5000. Total scam and con. SERIOUSLY!! DO NOT PLAY HERE - you will never see your money again. Good reviews here are very suspect and false especially when they keep mentioning the chat support...when there are any issues, they are very unfriendly and unhelpful..
Do not pay, any excuse to get and hold on to your money. Hidden T&C that will make you ineligible for everything and main director of business GS Technologys has dissolved and liquidated many other businesses.... DO NOT SIGN UP. Real rating 0 stars as in very very very bad

October 23, 2019
Unprompted review
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Reply from Bcasino

Dear Julian,

We are very sorry to hear that you have had a less than positive experience during your time with us here at bCasino.

As advised, the terms and conditions of the bonus were breached and this is why you did not receive the funds. We do not have any hidden bonus terms and conditions and ask all players to read the terms and conditions in full before playing.

We do understand your disappointment and if you require any further assistance, please do not hesitate to contact us directly.

Kind regards,
bCasino

Rated 1 out of 5 stars

Worst online casino ever SCAM SCUM 🦇

Worst online casino ever
What a scam casino, i deposited small amount they gave me a bonus and played a lot and won over £1500 but it was not easy. Requested a withdrawal of £1490 and they asked me to provide bank statement, passport and debit card back and front. Next remaining balance disappeares and withdrawal canceled everything fair winnings wiped out, Reason T&Cs i played some games with bonus money. Some slots/games i was not allowed to play with bonus money full stop. i only played games with cash money generated... Very dissapointed and upset but they don't care. Example of a decent casino 888 casino i joined them they gave me £88 no deposit bonus won over 1k withdrew £700 money in account next day no questions asked then made an error and self excluded myself.
But bCasino Cowboys got me to deposit send bank statement, passport, bank card back and front they stole my money and my personal information which i am concerned that may use my info for other fraud activities as for sure is a fraud/scam casino. i wish i researched them in detail before joining. Just read google reviews and see for yourself how many people have been ripped off their winnings, it amazes me how a supposedly a licensed casino can do this. This thief of a casino needs investigating shutting down and payback all money stolen

October 23, 2019
Unprompted review
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Reply from Bcasino

Dear Adix,

We are very sorry to hear that you have had a less than positive experience during your time with us here at bCasino.

As advised by our team, the terms and conditions of the bonus were breached and this is why you did not receive the funds. We do not have any hidden bonus terms and conditions and ask all players to read the terms and conditions in full before playing.

We do understand your disappointment and if you require any further assistance, please do not hesitate to contact us directly.

Kind regards,
bCasino

Rated 5 out of 5 stars

Very helpful and nice support

Very helpful and nice support. I’d banned my name on Gamstop because of an ex who was a gambler and used my details to sign up to things, once I kicked him to the curb, I wanted to see what was appealing to him. I signed up but after depositing I got banned (obviously) but the wonderful support gave back my deposit once I explained everything. I couldn’t rate them high enough!

September 25, 2019
Unprompted review
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Reply from Bcasino

Dear Kathryn,

Thank you for taking the time to leave a review.

We're really happy that our support team provided you with a great level of service and were able to assist you with your refund.

All the best,
bCasino

Rated 1 out of 5 stars

Be very wary of the bonus offer

Be very wary of the bonus offer. I deposited and enjoyed playing the games with the bonus offer, when I had fulfilled the wagering requirement 30x was delighted to withdraw a reasonable sum, only to be told a day later that they would not be giving me the money due to misuse of the bonus funds. I am not exactly sure where I went wrong, all the other sites I have played have been fine with the bonus. You cannot tell however what are bonus funds and what are your own funds, nor could I find out how I was doing fulfilling the wagering requirements. Other sites only let you play games suitable for the bonus, this site I think (not sure) lets you play any game unknowingly using bonus funds as they are not kept separate from yr account funds. Anyway I felt deeply aggrieved and ripped off. Best to use a different site as their are plenty to choose from!

September 21, 2019
Unprompted review
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Reply from Bcasino

Dear Annette,

We are very sorry to hear that you have had a less than positive experience during your time with us here at bCasino.

As advised, the terms and conditions of the bonus were breached and this is why you did not receive the funds. We do have a bonus games section on site and ask all players to read the bonus terms and conditions before playing.

We do understand your disappointment and if you require any further assistance, please do not hesitate to contact us directly.

Kind regards,
bCasino

Rated 5 out of 5 stars

Great Casino with great customer…

Great Casino with great customer service, really made things easy for me after I won some dosh!

August 24, 2019
Unprompted review
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Reply from Bcasino

Dear Samuel

Thank you so much for leaving us your positive feedback.

Congratulations on your win!

Kind Regards,

bCasino

Rated 4 out of 5 stars

A decent casino

A decent casino. Not too many games, sadly. The chat agents and manager are nice and helpful.
Was quite disapppinted I didn’t get bonus on my deposits as I did through phone.
Did get a small 10,- bonus when asked for.
If would have gotten the 200% bonus I would be a lot happier.

August 14, 2019
Unprompted review
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Reply from Bcasino

Dear Petra,

Thank you for your positive review.

We are very pleased to hear that you are happy with our customer support.

Thanks for playing with us and we wish you the best of luck.

bCasino

Rated 5 out of 5 stars

WELL DONE BEN

Spoke to Ben today, by far the best advisor. He was very helpful. Answered all questions raised and was very patient with me

August 7, 2019
Unprompted review
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Reply from Bcasino

Dear Stephane,

Thanks for your positive feedback.

We are very happy to hear that you are pleased with our online customer support and we will pass on your kinds words to Ben.

We hope to see you online soon.

bCasino

Rated 5 out of 5 stars

Excellent Site and great games with…

Excellent Site and great games with weekly reloads that are value for money. Customer service from Ben is second to none.

August 6, 2019
Unprompted review
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Reply from Bcasino

Dear Suresh,

Thanks for your positive feedback.

We are happy to hear that you are pleased with our variety of bonuses and games.

We will pass on your kinds words to Ben and hope to see you online soon!

bCasino

Rated 5 out of 5 stars

Brilliant chat host that deals with…

Brilliant chat host that deals with queries instantly.

July 22, 2019
Unprompted review
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Reply from Bcasino

Dear Jenni,

Thanks for the positive feedback.

We are very happy to hear that you are pleased with our online customer support.

We wish you the best of luck!

bCasino

Rated 4 out of 5 stars

Great casino and a great customer care…

Great casino and a great customer care team!

June 27, 2019
Unprompted review
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Reply from Bcasino

Dear Jonathan,

Thank you for your positive review.

We are very happy to hear that you are enjoying our online casino and customer support.

Thanks for playing and we wish you the best of luck.

bCasino

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