BDS Drainage Reviews 159

We done some work for them few months ago now still haven’t been paid sent multiple invoices very unprofessional run business wouldn’t definitely not recommend

Brilliant service! The team showed up on time, sorted the drainage issue super quickly, and were really friendly throughout. No stress, no mess—just got the job done. Would definitely call them again if I ever need help!

I called BDS regarding a blocked outside drain, they arrived in really good time and set about solving the problem which they did with the minimum fuss. The pricing was really clear there were no nasty surprises at the end of it, what they quoted was what they charged me, they cleaned up after themselves and I was extremely happy with their service.
I would not hesitate to recommend them to anybody and actually have done so to various friends and family members and I would absolutely use them again

Exceptional Service from Start to Finish!

I couldn’t be happier with the service I received from BDS From the moment I called, their team was professional, responsive, and extremely knowledgeable. They quickly diagnosed the issue with my clogged drains and had everything flowing smoothly again in no time.

What impressed me most was their attention to detail and the care they took to explain everything clearly. They arrived on time, were respectful of my property, and left the area spotless when they finished. It’s rare to find a company that combines skill, professionalism, and genuine customer care BDS does it all.

I highly recommend them to anyone needing drainage services. They’ve earned a loyal customer for life!

Very professional and polite workers. I had a leak ,BDS came out,sorted the leak,cleaned up after themselves,were priced very reasonable. Definitely would recommend. Thank you BDS for your professionalism

great service will definitely use again , fast response and lovely gent who attended my property , highly recommend bds

I recently used BDS for a drainage issue and couldn’t be happier with the service. Mitchell was absolutely fantastic—professional, friendly, and incredibly helpful throughout the whole process. He took the time to explain everything clearly and made sure the job was done efficiently and thoroughly. It’s rare to find such reliable and knowledgeable service these days, but Mitchell and the team really went above and beyond. I highly recommend them to anyone needing drainage work done right!

Didn’t show up when supposed to. Zero communication or apology. Instead, used our driveway to park.

On a Monday, I booked a Thursday appointment. No indication of time. I was only told it would be in the morning.

Thursday morning, I call at 8.30 to see if I could get a better idea of time. I was told between 10am - 12pm. If they knew that, once they knew, why couldn’t they have told me instead of my having to follow up and having to stay in all morning? Oh, well, at least I had a given slot so better than nothing.

By 1pm, no show or courtesy call so I go out.

Camera shows the van turn up at 1.05. A knock at the door at 1.06 and I get a call at 1.07 from their office. I explained I’d booked a morning slot and hadn’t received any kind of update so I’d gone out. I was asked, “So do you want to cancel the booking?” I pointed out I wasn’t cancelling anything, rather no one turned up and I hadn’t received a call.

We have cameras on the property. 11 minutes later and the van is still parked on our drive. Maybe he’s having lunch, I don’t know. Normally, I wouldn’t mind (I tell the Sainsbury’s driver he’s welcome to park there for his break rather than trying to find a parking spot) but it felt like a cheek to use our drive as his personal parking space after the terrible “service” received. He only left because I called the office to tell him to leave.

I Called about a blocked toilet and a young man named Jack was sent out, he was very professional, fast and left it in immaculate condition. Really good rates highly recommend.

Amazing team spoke to carly great customer service quick response was super happy with the work they performed saved the day after My bathroom flooded super considerate also amazing 👏

Customer service was really good. Called for a blocked drain and carly was very polite. Highly recommend

Availability is in fact 24/7 and they book you a specialised team quickly on site. Once they arrive, they tried to unblock manually, if doesn’t work they use a water hoover and chemicals and lastly they use the camera and water jet. It took time, but they managed. They have called me to make sure I was happy with the service and how they could improve the customer service, which is greathly appreciated.

Juan is fantastic - thanks so much. Highly recommended! ⭐️⭐️⭐️⭐️⭐️

Highly recommend! Great customer service and high standard of work

Amazing service
Fast and reliable I would most definitely recommend

What an amazing company came out to me immediately solved the problem very quickly and cleaned up the entire property where there was sewage had flooded. I cannot thank this company enough and highly recommend them.

Amazing service

Very friendly and helpful sorted my soak away problem professionally
Thanks