BDS Drainage Reviews 159

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I had initially booked a drain survey for what I thought was a minor issue. Kenny did a very thorough inspection of the systems, diagnosed the issue and explained the options available to remedy t... See more

Rated 5 out of 5 stars

Arrived when said they would, job done asap. We didn’t got it right in the first place (we are French it is easily done for us) just a little missed information about the hourly rate which was 1/2ho... See more

Rated 5 out of 5 stars

I phoned BDS at 8:3OAM. The plumber arrived 13:30 , I had said it wasn't extremely urgent - and completed his work promptly, using a deWalt wet/dry Vacuum Cleaner. Job done professionally, th... See more

Rated 5 out of 5 stars

Donald was friendly and knew what he was doing. Came at perfect time as told on call and sorted out the problem.

Company details

  1. Plumber

Information provided by various external sources

If you are looking for fast and reliable drain engineers then call BDS Drainage today. Why choose BDS Drainage.. We respect your home or business All engineers are fully trained and CRB checked Free camera survey on every job 100 day written guarantee Clear pricing 24 hour service £25 off your first job (quote BDSWEB) No extra weekend charges


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

159 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

What a great team !

What a great team !
From start to finish. They gave me confidence straight away and made a awful situation as painless as possible
Thanks again!

February 27, 2023
Unprompted review
Rated 5 out of 5 stars

If I could give more stars ⭐️ I would!!

If I could give more stars ⭐️ I would! Fabulous service and very very helpful. I was having issues with my toilets not flushing properly, fault was found almost immediately I had I cracked waste pipe due to roots growing in the pipe. Very knowledgeable and answered any questions we had. Would 1000% recommend.

January 15, 2023
Unprompted review
Rated 1 out of 5 stars

Overpriced! Money making scams too

My landlord sent this company to unblock my toilet pipes as water was coming up to the top of the bowl everytime we flushed. Soon as the plumber got here, he claimed we had a leaking sink which was not true and then he took his time on the job and took plenty of breaks in-between and also made the house smell like the sewers whilst he left my washroom and kitchen flooded with sewage water. I had to clean up after him. My landlord was not happy with the bills as their pricing was vague to start with. The plumber came back knocking on my door to threaten me with bailiffs if my landlord didn't pay up. Absolutely disgusting - my toilets blocked again and I'm looking for a plumber with morals this time - shame BDS took me and my landlord for fools the first time - we could have been returning customers right now.

May 31, 2022
Unprompted review
Rated 5 out of 5 stars

My pipe burst for my outside tap and…

My pipe burst for my outside tap and after after calling 7 plumbers I got through to BDS. 3 hours later Bill arrived. Bill was kind, calm and very considerate. He fixed the pipe quickly and efficiently despite the freezing temperature. He also told me about the 12 month guarantee. I can't recommend this company highly enough. From the call handler to completion of the job, fantastic service! Cheers!

December 17, 2022
Unprompted review
Rated 5 out of 5 stars

Very quick response called BDS spoke…

Very quick response called BDS spoke with a very helpful girl she told me she would have someone within 90 minutes she did,Bill turnt up solved the problem within an hour,very happy will be returning for follow on works.highly recommend

October 4, 2022
Unprompted review
Rated 5 out of 5 stars

Solidly Blocked Toilet

Fast efficient service by friendly professionals. The work was carried out to a high standard with the upmost care shown to my home. I was kept informed at every stage of the process so I knew exactly what was being done. Very happy customer.

September 14, 2022
Unprompted review
Rated 5 out of 5 stars

Great service from "Any Drainage", Canterbury.

We were most impressed with Jack. Such a polite, caring individual who knew exactly what he was doing and is such a great advertisement for "Any Drainage". He understood we didn't want to pay the nearly £2,000 other companies quoted and said he was pretty certain he could do the job in stages. The first stage cleared it and Jack was then going onto another job after 6pm. He doesn't count the hours, just wants to do a good job. We shall be delighted to recommend your company to others. Thank you.

September 13, 2022
Unprompted review
Rated 5 out of 5 stars

My blocked kitchen got unblocked and I'm happy

I phoned BDS at 8:3OAM.
The plumber arrived 13:30 , I had said it wasn't extremely urgent - and completed his work promptly, using a deWalt wet/dry Vacuum Cleaner.

Job done professionally, the plumber Jack was very polite and efficient.

He even volunteered to replace some part in my siphon assembly , and went back to his car to look for it.

Will call BDS Drainage again if needed.

September 5, 2022
Unprompted review
Rated 5 out of 5 stars

Lee and his colleague came out promptly…

Lee and his colleague came out promptly to clear blocked pipes that were causing sink to back up, after a previous plumber had used drain cleaner. They were friendly and efficient and would use again without hesitation.

August 20, 2022
Unprompted review
Rated 5 out of 5 stars

I am so grateful to the BDS team for…

I am so grateful to the BDS team for their work, and excellent customer service. Their team are prompt, deliver excellent quality and are wonderful to deal with.

Their kindness, excellent customer service, and wonderful tradesman who came out to do the work couldn't be more highly recommended.

I am so grateful for them, and couldn't recommend them more.

Thank you!

July 25, 2022
Unprompted review
BDS Drainage logo

Reply from BDS Drainage

Thank you, it has been a pleasure dealing with you.

Rated 1 out of 5 stars

One guy £480 for 1hr 10min

One guy £480 for 1hr 10min

He used a small wet & dry vacuum to unblock a pipe Which was charged out to us at £135 for 1hr 10min.
Just imagine a builder coming on site and charging out his use of power tools for the day with these ridiculous prices …… it just doesn’t happen so be careful of this company’s billing structure.

May 26, 2022
Unprompted review
BDS Drainage logo

Reply from BDS Drainage

Thank you for your feedback and for taking our call with our team.
We are grateful that we have been able to resolve this for you and as explained we are under new management so hope to turn things around.

Would you please mind reviewing your rating an giving us a different star rating. Kind Regards

BDS

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