I ordered some beads that were never delivered nor refunded. I got in touch with the company by email and phone (calls never answered) and I have not got an answer from them in over 6 months. Do not b... See more
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Amazing selection of bead supplies. A huge variety of Japanese and Czech beads. Very clean, structured and organised shop! Thank you to Misha for sorting out my order! Order came very well and thought... See more
Company replied
I placed an order early December with little expectation that it would arrive in time before Christmas. I was delighted when it arrived within 2 days - exceptional service from BeadsMouse. Plus I rece... See more
I am so excited you offer the wrapped rose quartz now in silver. I did notice that the silver piece is a bit larger than my old piece which isn’t ideal, but I’m just super glad you have them in silv... See more
Company replied
Company details
Written by the company
We are a small family business based in the UK. Our founder, Misha, is a jewellery maker herself, born in the Czech Republic—where the most precious glass beads have a long tradition. Their high quality, unique pressed techniques, and beauty deserve to be shared. That’s why our journey of reselling Czech glass beads began. Misha wanted to support Czech artistry while also helping UK jewellery makers gain access to these high-quality beads for their beadwork. Among our top bead manufacturers are MATUBO, CzechMates, and Starman. We also proudly stock leading Japanese brands such as TOHO and MIYUKI. “Beads for happy hands and creative hearts.” Thank you for your interest, for being our lovely customers, and for helping keep this beautiful, colourful bead art alive. We truly appreciate your time. Kind regards, Misha & the Beads Mouse team
Contact info
Queen Street, CW14AL, Crewe, United Kingdom
- 07756976769
- info@beadsmouse.co.uk
- beadsmouse.co.uk
4.4
Excellent
61 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Good first impression
This was my first order from Beadsmouse. Easy to use website and fast delivery. I will use them again
June 20, 2024
Reply from BeadsMouse
Thank you for such a kind review. ☺️ Use code: 5STARS for 20% off your next purchase.
Fabulous customer service!
Such a lovely seller from this company. Beautiful items and nothing is too much trouble. Very quick response times with customer service and super quick delivery too!
June 11, 2024
Reply from BeadsMouse
Thank you for such a kind review. ☺️ Use code: 5STARS for 20% off your next purchase.
Great communication and speedy…
Great communication and speedy delivery. High quality item.
June 10, 2024
Reply from BeadsMouse
Thank you for such a kind review. ☺️ Use code: 5STARS for 20% off your next purchase.
This is by far one of The Best Crystal…
This is by far one of The Best Crystal vendors I have ever had the pleasure to work with. They have been extremely supportive and dedicated in assisting me with every purchase I have made. Their products are over the top stunning! 💫
June 7, 2024
Reply from BeadsMouse
Thank you for such a kind review. ☺️ Use code: 5STARS for 20% off your next purchase.
very helpfulBead shop
very helpful, nice products and decent prices. I had a problem with getting a certain product and Misha did a good job of hunting it down for me and staying in touch.
June 6, 2024
Reply from BeadsMouse
Thank you for such a kind review. ☺️ Use code: 5STARS for 20% off your next purchase.
Great selection and superfast delivery
I take such a long time ordering beads, because there is always so much choice! One item is on back order, but all others arrived in less than 48 hours. I've always had a great experience with this company and will continue to order in the future
May 27, 2024
Reply from BeadsMouse
Thank you for such a kind review. ☺️ Use code: 5STARS for 20% off your next purchase.
The best service ever in so many…
The best service ever in so many different ways. Will for sure be a returning customer and speak highly of this shop!
May 28, 2024
Reply from BeadsMouse
Thank you for such a kind review. ☺️ Use code: 5STARS for 20% off your next purchase.
Reply from BeadsMouse
Thank you for such a kind review. ☺️ Use code: 5STARS for 20% off your next purchase.
I've bought several items of handmade…
I've bought several items of handmade beaded jewelry from BeadsMouse. The choice and options is huge, and the quality of their stuff is spot on. Everything was exactly as they pictured and described, and it arrived super fast, nicely packaged. All the communications I've had regarding orders and such with them has been very helpful and professional.
I'd have no worries recommending them to anyone.
May 21, 2024
Reply from BeadsMouse
Thank you for such a kind review. ☺️ Use code: 5STARS for 20% off your next purchase.
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