10 day's and still no coffee. I was out when APC attempted delivery then they sent it back to the shop I have contacted the shop who assured me they would send my coffee out again and I'm still wa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My husband and I have been enjoying our daily coffee made from "Bean blend" beans for sometime now. We like the taste, quality, consistency, service and etc. We had some visitors from abroad a few w... See more
Lovely coffee, turns dreary mornings into little pockets of sunshine, albeit for the very brief time the cup lasts for! I recommend the Braziian and Rwandan blends for unique flavours and the bean bl... See more
I use this coffee shop a lot as it has a good atmosphere but recently I have seen something that upsets me. I understand that all outdoor eateries near the docks or in the City have a problem with pid... See more
Company details
Written by the company
We love to help people make better coffee no matter what their tastes are, we know everyone likes their drink differently so we’ve made it our mission to roast the best coffee possible that’s bursting with flavour whichever way you brew it! We've been around since 2008 and roasting our own coffee in our Liverpool Roastery since 2015. You might have visited us in one of our coffee shops across the North West or we may be coming to a high street near you soon. We roast a range of speciality coffee that’s available on our online store, including many single origins and our signature Bean Blend – a number of which have won Great Taste Awards that we’re really proud of. Our passion for coffee comes from our love for the way it’s made, the people who grow it and the incredible pride and care they take when nurturing every single coffee plant and preparing each bean in harmony with the natural environment they all thrive in. From visits to coffee farms across the globe and the close relationships we hold dearly with farmers and trusted import partners, we have embraced our responsibility to help make the coffee industry better, starting by knowing exactly where our beans come from, who is growing them and who’s handling it between the farm and us. Understanding this chain is the key to ensuring a sustainable future for coffee growing communities and the ability to continually improve quality of coffee and quality of life. Closer to home we do our best to build meaningful partnerships that support our local community, and have been working with Alder Hey Children’s Hospital with our limited edition single origin beans hoping to raise tens of thousands of pounds to support the incredible work they do. We really hope you enjoy our coffee, please let us know what you think by commenting on Instagram, messaging us, leaving a review or whatever else suits you best, and if you love it that much then tell your friends! We’re here to listen, learn and keep improving along this journey together, thanks for coming with us!
Contact info
Brunswick Business Park, L3 4BL, Liverpool, United Kingdom
- 0151 707 9600
- info@beancoffee.co.uk
- beancoffee.co.uk
4.6
Excellent
173 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arrived on time
January 2, 2024
Arrived quickly straight forward to…
Arrived quickly straight forward to order is part of a Christmas present for my nephew looks great.
December 11, 2023
Such a great taste
Such a great taste. I've tried elsewhere but can't beat the taste of this coffee
November 29, 2023
Bean Coffee come up with the goods!
Prompt shipping and delivery, love the new Costa Rica blend!!!
November 13, 2023
Absolutely great!
I don't drink coffee myself, it was a present for a friend. Great packaging, some extras I did not expect, great care for delivering great product. Very happy with the purchase.
November 3, 2023
I would just like to say how good the…
I would just like to say how good the Coffee is in Bean Chapel Street.
The service is always delivered with a smile, and a friendly chat,
The team there are just lovely and makes me want to go there.
The coffee is delicious too.
Thank you Kristi and Fran keep up the good work xx
November 14, 2023
Unprompted review
I would give you 5 stars for the coffee…
I would give you 5 stars for the coffee tasting, but I am upset that all of my orders are no longer valid because the expiration date is in October.
October 20, 2023
Great Decaf
We order their decaf whole bean. You would not know it was decaf.
Third time we have order now, and has always been very good.
October 16, 2023
Delicious coffee
Delicious coffee, fast delivery.
Originally bought as they were doing a good deal on the aeropress clear. Came with a free bag of bean blend. Placed another order shortly after!
October 4, 2023
Great service as always.
September 10, 2023
Incredible quality and service!
The quality of the coffee is great, they always deliver on time or early. The Decaf tastes amazing! I can totally recommend the house blend as well as the decaf.
August 30, 2023
Fantastic
Delivered quickly, great recyclable packaging and the coffee tastes fantastic. Very happy customer :).
August 13, 2023
Good coffee but good god stop emailing…
Good coffee but good god stop emailing me, it's like at least every other day I get an email. I dont remember signing up for emails
August 7, 2023
Quick delivery and fantastic coffee
July 23, 2023
I use this coffee shop a lot as it has…
I use this coffee shop a lot as it has a good atmosphere but recently I have seen something that upsets me. I understand that all outdoor eateries near the docks or in the City have a problem with pidgeons and seagulls looking for scraps but on two separate occasions I have seen the same male employee when clearing the outside tables spray the birds with the disinfectant spray he was using on the tables. I think a simple wave of the hand is sufficient and find this use of a potentially harmful substance unpleasant and unnecessary. I will wait to hear a response from the management before deciding if I am to visit Bean again.
July 25, 2023
Unprompted review
Opening time stated as 8.30
Opening time stated as 8.30. Got there at 8.30, waited around for a while, no sign of life. Don't advertise as opening at 8.30 if you don't open at 8.30. Maybe there was a genuine reason they couldn't open at 8.30 today and if so I apologise.
July 21, 2023
Unprompted review
Amazing coffee
July 10, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.