Bean Coffee Reviews 173

TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

10 day's and still no coffee. I was out when APC attempted delivery then they sent it back to the shop I have contacted the shop who assured me they would send my coffee out again and I'm still wa... See more

Rated 5 out of 5 stars

My husband and I have been enjoying our daily coffee made from "Bean blend" beans for sometime now. We like the taste, quality, consistency, service and etc. We had some visitors from abroad a few w... See more

Rated 5 out of 5 stars

Lovely coffee, turns dreary mornings into little pockets of sunshine, albeit for the very brief time the cup lasts for! I recommend the Braziian and Rwandan blends for unique flavours and the bean bl... See more

Rated 3 out of 5 stars

I use this coffee shop a lot as it has a good atmosphere but recently I have seen something that upsets me. I understand that all outdoor eateries near the docks or in the City have a problem with pid... See more

Company details

  1. Coffee Roasters
  2. Coffee Machine Supplier
  3. Coffee Shop
  4. Coffee Store
  5. Coffee Wholesaler

Written by the company

We love to help people make better coffee no matter what their tastes are, we know everyone likes their drink differently so we’ve made it our mission to roast the best coffee possible that’s bursting with flavour whichever way you brew it! We've been around since 2008 and roasting our own coffee in our Liverpool Roastery since 2015. You might have visited us in one of our coffee shops across the North West or we may be coming to a high street near you soon. We roast a range of speciality coffee that’s available on our online store, including many single origins and our signature Bean Blend – a number of which have won Great Taste Awards that we’re really proud of. Our passion for coffee comes from our love for the way it’s made, the people who grow it and the incredible pride and care they take when nurturing every single coffee plant and preparing each bean in harmony with the natural environment they all thrive in. From visits to coffee farms across the globe and the close relationships we hold dearly with farmers and trusted import partners, we have embraced our responsibility to help make the coffee industry better, starting by knowing exactly where our beans come from, who is growing them and who’s handling it between the farm and us. Understanding this chain is the key to ensuring a sustainable future for coffee growing communities and the ability to continually improve quality of coffee and quality of life. Closer to home we do our best to build meaningful partnerships that support our local community, and have been working with Alder Hey Children’s Hospital with our limited edition single origin beans hoping to raise tens of thousands of pounds to support the incredible work they do. We really hope you enjoy our coffee, please let us know what you think by commenting on Instagram, messaging us, leaving a review or whatever else suits you best, and if you love it that much then tell your friends! We’re here to listen, learn and keep improving along this journey together, thanks for coming with us!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

173 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

You'll not find better service...

You'll not find better service from any organisation. Leah 'knows her customers' - that's my experience anyway. I get my order delivered as a subscription, yet I feel like I'm a regular at a local shop in a little village. Such personal service - I feel valued as a customer... Aside from that, the coffee is just delicious and I can't live without it. #beanteamrock

June 14, 2023
Rated 5 out of 5 stars

Roasted to perfection!

Roasted to perfection!

Never have i had coffee where the flavour notes are SO pronounced to the point where i can smell the fruit so clearly upon opening the bag.

My first shot of espresso was one of the best i've ever had, straight up blueberry and brown sugar, so good :)

April 19, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Great tasting beans and the staff have been extremely attentive and helpful with all my orders and requests for help. Can't fault them and the prices are great too.

February 17, 2023
Rated 5 out of 5 stars

Brill service and Another lovely bag of…

Brill service and Another lovely bag of decaf coffee beans … on subscription now so shouldn’t run out 👍👍👍

February 7, 2023
Bean Coffee logo

Reply from Bean Coffee

Thanks for the review Wendy :)
You can also adjust your subscription anytime if you do find yourself caught short one month!

Thanks,
Leah Abdallah
Community Manager

Rated 4 out of 5 stars

Delicious coffee.

10 day's and still no coffee.
I was out when APC attempted delivery then they sent it back to the shop
I have contacted the shop who assured me they would send my coffee out again and I'm still waiting.
Update 10/2/23
My coffee arrived today with 3 250g bags of coffee extra as an apology

February 6, 2023

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