10 day's and still no coffee. I was out when APC attempted delivery then they sent it back to the shop I have contacted the shop who assured me they would send my coffee out again and I'm still wa... See more
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See what reviewers are saying
My husband and I have been enjoying our daily coffee made from "Bean blend" beans for sometime now. We like the taste, quality, consistency, service and etc. We had some visitors from abroad a few w... See more
Lovely coffee, turns dreary mornings into little pockets of sunshine, albeit for the very brief time the cup lasts for! I recommend the Braziian and Rwandan blends for unique flavours and the bean bl... See more
I use this coffee shop a lot as it has a good atmosphere but recently I have seen something that upsets me. I understand that all outdoor eateries near the docks or in the City have a problem with pid... See more
Company details
Written by the company
We love to help people make better coffee no matter what their tastes are, we know everyone likes their drink differently so we’ve made it our mission to roast the best coffee possible that’s bursting with flavour whichever way you brew it! We've been around since 2008 and roasting our own coffee in our Liverpool Roastery since 2015. You might have visited us in one of our coffee shops across the North West or we may be coming to a high street near you soon. We roast a range of speciality coffee that’s available on our online store, including many single origins and our signature Bean Blend – a number of which have won Great Taste Awards that we’re really proud of. Our passion for coffee comes from our love for the way it’s made, the people who grow it and the incredible pride and care they take when nurturing every single coffee plant and preparing each bean in harmony with the natural environment they all thrive in. From visits to coffee farms across the globe and the close relationships we hold dearly with farmers and trusted import partners, we have embraced our responsibility to help make the coffee industry better, starting by knowing exactly where our beans come from, who is growing them and who’s handling it between the farm and us. Understanding this chain is the key to ensuring a sustainable future for coffee growing communities and the ability to continually improve quality of coffee and quality of life. Closer to home we do our best to build meaningful partnerships that support our local community, and have been working with Alder Hey Children’s Hospital with our limited edition single origin beans hoping to raise tens of thousands of pounds to support the incredible work they do. We really hope you enjoy our coffee, please let us know what you think by commenting on Instagram, messaging us, leaving a review or whatever else suits you best, and if you love it that much then tell your friends! We’re here to listen, learn and keep improving along this journey together, thanks for coming with us!
Contact info
Brunswick Business Park, L3 4BL, Liverpool, United Kingdom
- 0151 707 9600
- info@beancoffee.co.uk
- beancoffee.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
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Fantastic tasting beans and simple…
Fantastic tasting beans and simple delivery! Thank you!
Good presentation and good coffee
The coffee is god.
The customer service is also good. I put a wrong delivery address in my order. So I sent an email to them and they fixed inmediately.
You'll not find better service...
You'll not find better service from any organisation. Leah 'knows her customers' - that's my experience anyway. I get my order delivered as a subscription, yet I feel like I'm a regular at a local shop in a little village. Such personal service - I feel valued as a customer... Aside from that, the coffee is just delicious and I can't live without it. #beanteamrock
Proper coffee
Super fast delivery, in depth information on their website. Also sent with free samples and a personal note ☺️
The flavours of Bean coffee are…
The flavours of Bean coffee are amazing. Great taste, great valve 🤌
Great coffee at affordable prices
Great coffee at affordable prices. There is always something new to try and coffee from countries that you wouldn't have thought at looking at. So keep it up Bean
Superb service as always and most…
Superb service as always and most importantly great coffee!!
Roasted to perfection!
Roasted to perfection!
Never have i had coffee where the flavour notes are SO pronounced to the point where i can smell the fruit so clearly upon opening the bag.
My first shot of espresso was one of the best i've ever had, straight up blueberry and brown sugar, so good :)
Gorgeous coffee really happy with the…
Gorgeous coffee really happy with the subscription.
Prompt delivery
Ordered at lunch time and the order…
Ordered at lunch time and the order came the following day. Super quick delivery and great products.
I’ve been wanting a chemex for a while…
I’ve been wanting a chemex for a while and this website made it so easy to find what I wanted and indeed needed.
The coffee I was matched with also is spot on and I will be a future subscriber
Brilliant customer service
Great tasting beans and the staff have been extremely attentive and helpful with all my orders and requests for help. Can't fault them and the prices are great too.
Brill service and Another lovely bag of…
Brill service and Another lovely bag of decaf coffee beans … on subscription now so shouldn’t run out 👍👍👍

Reply from Bean Coffee
Fast dispatch and delivery
Fast dispatch and delivery, delicious beans! I would recommend!

Reply from Bean Coffee
Delicious coffee.
10 day's and still no coffee.
I was out when APC attempted delivery then they sent it back to the shop
I have contacted the shop who assured me they would send my coffee out again and I'm still waiting.
Update 10/2/23
My coffee arrived today with 3 250g bags of coffee extra as an apology
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