Enjoyed receiving & reading the first 3 books for my son. I was looking forward to the 4th. I have been contacting them since October to no avail. Wondering if they have now gone out of business. Disa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
What a fantastic concept. The presentation's great and I love the variety of options available for avatar creation. I haven't given it to my little girl yet but I know she's going to think the perso... See more
Company replied
Expensive considering the quality of the book isn't great. Placed an order which included stickers and flashcards. Logged into my account a few days later to remove these items for the next month's or... See more
I ordered my first book back on November, 14th 2022 having found them via the MyVodafone app. My book arrived and my son enjoyed it. I however cancelled after as I felt its quite expensive. They... See more
Company replied
Company details
Information provided by various external sources
Personalised books designed to stimulate your child's development. Each month a new engaging story they star in!
Contact info
57 Jeddo Road, W12 9ED, London, United Kingdom
- support@beansandsparks.com
- beansandsparks.co.uk
3.6
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not great value
It's a very flimsy small book for £20 a month. The front cover had been bent in a 5 minutes so I think the book will get scruffy very quickly.
The story was ok but nothing special, I can't see how just having a computer programme to enter a child's name justifies £20 a month. I cancelled my subscription as soon as I received the book.
July 15, 2022
Great thank you
July 13, 2022
Reply from beans&sparks
Hi Leah,
Thank you for sharing your feedback with us.
We are so happy to hear that you liked your personalized order!
Happy reading :)
Best wishes,
beans&sparks club
Delightful and inspiring story telling idea
This is a delightful and inspiring idea. To have personalised stories where your child is part of the tale is a really engaging and exciting concept.
July 11, 2022
Reply from beans&sparks
Thank you for your kind words, Mark!
We appreciate you taking the time out to share your experience with us.
Happy reading :)
Best wishes,
beans&sparks club
A beautiful book to spark their imaginations
A beautiful book to spark my baby boys imagination!
July 11, 2022
Reply from beans&sparks
Thank you for sharing your experience with us.
We are glad to hear that you enjoyed your personalized book!
Happy reading :)
Best wishes,
beans&sparks club
Reply from beans&sparks
Hi Naren,
Thank you for sharing your review with us.
We are sorry to hear that you are unable to log into your account. Our support team have reached out to you via email to resolve this for you as soon as possible.
We look forward to hearing back from you.
Best wishes,
beans&sparks club
Not as great as I hoped
The book wasn’t as great quality for the price it was sold for. I feel it was very over priced the paper is flimsy and easily ripped. The cards and stickers are also really over priced. I think I will look else where in future for personalised books.
July 8, 2022
Reply from beans&sparks
Thank you for sharing your feedback with us.
We are sorry to hear that you were disappointed with the order that you received. We will be sure to share your feedback with our product team.
Best wishes,
beans&sparks club
Thankyou so much for my sons book we…
Thankyou so much for my sons book we absolutely love this and will defo recommend 100 percent
July 7, 2022
Reply from beans&sparks
Thank you for your lovely feedback.
We really appreciate you taking the time out to share your experience and recommending us.
Happy reading! :)
Best wishes,
beans&sparks club
Excellent books and great quality
Excellent book and great quality. My daughter loves hers and looks forward to regular deliveries.
July 7, 2022
Reply from beans&sparks
Hi Rebecca,
Thank you for taking the time to share your feedback with us.
We are so happy to hear that your daughter is enjoying her personalised books!
Happy reading :)
Best wishes,
beans&sparks club
My little boy has autism and struggles…
My little boy has autism and struggles to stay engaged when it come to language and he has some difficulties with it but with his name telling the story he loved it he thought it was great he was so engaged in the story and believed it was actually him as a parent I loved it too seeing his face light up his little mind worked over to add to the story and he did just that we sat for ages adding to the story and laughing and on the back it shows the next book he is so looking forward to it already
July 6, 2022
Reply from beans&sparks
Hi Victoria,
Thank you for taking the time to share your experience with us.
Your message has absolutely made our day, thank you!
It makes us so happy to hear that our products made a difference for your son.
Happy reading :)
Best wishes,
beans&sparks club
Signs you up for a monthly fee.Found out about beans and sparks via…
Found out about beans and sparks via free stuff.co.uk, clicked on link for free book and only pay postage, once complete I found out they automatically set up payment for a monthly fee to receive books every month quickly cancelled subscription as this is not what I signed up for.
As for the product great book and poster etc
July 5, 2022
Reply from beans&sparks
Hi Matthew,
Thank you for sharing your review with us.
We are glad to hear that you enjoyed your personalised book and poster!
Each customer is notified that they will be entering a subscription in their order confirmation email. This subscription can be cancelled at any time.
We hope to see you back in the future :)
Best wishes,
beans&sparks club
Really good story book my child loved it
July 5, 2022
Reply from beans&sparks
Thank you for sharing your feedback with us.
We are so glad to hear that your child loved their personalised book!
Happy reading :)
Best wishes,
beans&sparks club
Reply from beans&sparks
Thank you for sharing your feedback with us.
We are glad to hear that you liked your new book!
Happy reading :)
Best wishes,
beans&sparks club
Book to have
Colourful pictures and concise, appropriate storyline to my infant. Loved the book from front cover to the back. All aspects of the book are commendable.
July 2, 2022
Reply from beans&sparks
Thank you for taking the time to share your experience with us.
It makes us so happy to hear that you thoroughly enjoyed your new book, thank you!
Happy reading :)
Best wishes,
beans&sparks club
Reply from beans&sparks
Thank you for taking the time to share your review with us.
It makes us so happy to hear that your babies are enjoying their book!
Happy reading :)
Best wishes,
beans&sparks club
Never received ordered no answer on…
Never received ordered no answer on calls just get cut off. Do not buy from here
June 30, 2022
Reply from beans&sparks
Thank you for sharing your feedback with us.
We are really sorry to hear that you have not received your order yet. Our support team have now conatcted you via email to resolve this for you as soon as possible.
We look forward to hearing back from you.
Best wishes,
beans&sparks club
Beautiful Quality
The items arrived quickly. They were also very good quality and an absolute keepsake for anyone. Lovely idea.
June 28, 2022
Reply from beans&sparks
Hi Brittany,
Thank you for sharing your review with us.
Your feedback has absolutely made our day, thank you :)
Happy reading!
Best wishes,
beans&sparks club
My son was very excited to see his name…
My son was very excited to see his name on the book and in the story.
He really had fun reading the book
June 28, 2022
Reply from beans&sparks
Hi Florence,
Thank you for sharing your lovely feedback with us.
We are so happy to hear that your son liked his book!
Happy reading :)
Best wishes,
beans&sparks club
Reply from beans&sparks
Thank you for your kind words, Kathie!
We really appreciate you taking the time to share your experience with us.
Happy reading :)
Best wishes,
beans&sparks club
Great product, but damaged in the post
Great idea and a great product, my little boy enjoyed the book very much. Unfortunately the book was folded in the post and therefore the cover was damaged.
June 27, 2022
Reply from beans&sparks
Thank you for sharing your feedback with us.
We are glad to hear that your little boy enjoyed his book!
We are really sorry to hear that your book arrived damaged. A reprint has now been arranged for you, please allow two weeks for it to arrive.
Thank you for your patience.
Best wishes,
beans&sparks club
Beautifully illustrated
The book was lovely and my daughter really liked the different kind of story and illustrations.
June 26, 2022
Reply from beans&sparks
Hi Ramya,
Thank you for taking the time to share your feedback with us.
It is so nice to hear that your daughter enjoyed her book!
Happy reading :)
Best wishes,
beans&sparks club
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.