Beards & Daisies Reviews 

12,263
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,360 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's customer service, describing it as amazing, helpful, and quick to resolve issues. Reviewers are also highly satisfied with the quality of the products, noting plants are beautiful, healthy, and often well-packaged upon arrival. Many people appreciate the speedy delivery and good communication regarding transit. However, some customers experienced problems with delivery, including items arriving damaged, delayed, or not being delivered as expected. A few other people also felt that product sizing was not as described, or received plants that were not in good condition or had issues with pots not fitting.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the healthy and beautiful... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently impressed by the quality of... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising prompt delivery,... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's promptness, friendliness,... See more

Order

People report ambiguous experiences with order, with some customers expressing satisfaction and stating they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service. There was an issue at our end with the concierge at my daughter’s flat not accepting the delivery. Beards and Daisies customer service were amazing. Answered my email within 2 hours a... See more

Rated 5 out of 5 stars

This is the second time I’ve ordered from beards and daises now and on both occasions I’ve been impressed by the quality of the plants and different choices of vases. On my second order, one of my pla... See more

Rated 5 out of 5 stars

First time using this company and I’m very impressed. The cowboy cactus was exceptionally well packaged and not a grain of soil came out during transit. The item arrived on the correct day selected fo... See more

Rated 5 out of 5 stars

Found this company on the internet. I was looking for a large, artificial but realistic and good quality plant to enhance my new windowless downstairs bathroom. Beards and Daisies offered me the qual... See more

Company replied


Company details

  1. Garden Center
  2. Flower Delivery
  3. Living Room Furniture Store

Written by the company

Beautiful plants and flowers delivered to your door. View our stylishly curated range of plants, pots and accessories online.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(12,263)

1,303 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing!

I ordered a few things to be delivered for a birthday. The couriers had a bit of a mess up the first time and weren’t able to deliver but Beards & Daisies did everything to help when I sent them a stressed email! They sent out a new plant straight away and it arrived the next day! Communication with Ash was amazing, I can’t fault this company!
Would 100% recommend!

June 8, 2026
Unprompted review
Beards & Daisies logo

Reply from Beards & Daisies

Thank you for your wonderful review. We're so pleased that we could help get everything sorted after the courier issues and ensure your birthday gift arrived as quickly as possible.

It's fantastic to hear that Ash was able to support you throughout the process and keep you updated along the way. We understand how stressful delivery delays can be, so we're delighted that we were able to turn the situation around and provide a positive experience.

Rated 5 out of 5 stars

Amazing company

Amazing company. Placed an order for the first time for some gorgeous olive trees and terracotta pots. Delivery was super quick and plants were just beautiful, packaged well. Unfortunately, one of the pot saucers was smashed in the box. Sent an email to the company…a new saucer with a free pot arrived within 2 days. Amazing customer service! Well done. Will be using again.

June 8, 2026
Unprompted review
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Reply from Beards & Daisies

Thank you for your lovely review. We're so pleased to hear your olive trees and pots arrived quickly and that you were happy with them.

We're sorry one of the saucers arrived damaged, but we're glad our team could resolve this quickly for you. We really appreciate your kind words and look forward to welcoming you back soon.

Rated 5 out of 5 stars

Amazing Service

In an age of everyone is for themselves and heartless corporations, these folks were a breath of fresh air. Had a problem with one of the plants (others great) which to be fair may have been down to a mistake I made. Emailed them, they got back same day and arranged a replacement plant that arrived the next day! Vanshika super polite and helpful. THIS is how you do business. Just don't get too big and stop caring, BeardsAndDaisies. 👍

June 12, 2026
Unprompted review
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Reply from Beards & Daisies

Thank you for such a wonderful review. We're delighted to hear that our team was able to help resolve the issue quickly and get a replacement plant to you the very next day.

We'll be sure to pass your kind words on to Vanshika. Providing friendly, personal service is incredibly important to us, so your feedback means a lot.

Thank you for your support, and we hope to welcome you back again soon

Rated 5 out of 5 stars

Happy with my experience

Happy with my experience. They weren’t happy with the quality of the plants I wanted (before they were sent out), so offered refund or if I wanted to pick an alternative. I picked an alternative that was slightly more expensive, but they didn’t charge me any additional money for them. They arrived today and I am very happy with them. Well packaged and healthy. Would use again.

June 12, 2026
Unprompted review
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Reply from Beards & Daisies

Hi Kay,

Thank you so much for your lovely review.

We're so happy that our team was able to offer a suitable alternative and that you're happy with the plants you received. We always want to ensure every order meets our quality standards, so we're pleased we could find a solution that worked for you. It's wonderful to hear that your plants arrived healthy and well packaged.

Thank you for choosing us.

Rated 5 out of 5 stars

Quality Artificial Eucalyptus Tree

Found this company on the internet. I was looking for a large, artificial but realistic and good quality plant to enhance my new windowless downstairs bathroom. Beards and Daisies offered me the quality option with their new Eucalyptus plant. It’s fabulous, love the coloured stem and the subtle texture on the soft green leaves. It will look fabulous once in situ. It was an investment and we are really pleased we took the plunge and ordered it. Speedy delivery and great communication on its transit. Would certainly consider this company again for any synthetic companion plants if needed.

June 7, 2026
Unprompted review
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Reply from Beards & Daisies

Thank you for such a wonderful review

We're thrilled to hear that our Artificial Eucalyptus Tree was exactly what you were looking for and that it's found the perfect home in your new bathroom.

Thank you for choosing Beards & Daisies.

Rated 5 out of 5 stars

Excellent all round

Made a few orders now from here and been very impressed with both the speed of delivery and quality of plants.
Excellent value for money and will use from now on.Many thanks to the B&D team!

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service.I ordered a set…

Great customer service.I ordered a set of three plants for an anniversary present they arrived on time and two were in perfect condition but the third hadn’t traveled so well.When I contacted Beards and Daisies they were extremely helpful and offered a replacement or partial refund. Cannot fault them

June 4, 2026
Unprompted review
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Reply from Beards & Daisies

Hi Julie,

Thank you for your lovely review. +

We're delighted to hear that your anniversary gift arrived on time and that our team was able to help when one of the plants didn't travel quite as well as expected.

We always want our customers to receive their plants in perfect condition, so we're pleased we could find a suitable solution for you. Thank you for your kind words and support.

Rated 5 out of 5 stars

Very easy to order

Very easy to order - was very pleased with my selection - will definitely order again - a good choice of indoor and outdoor plants

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Such a healthy Kentia palm

I ordered a tall Kentia palm from Beards & Daisies. It arrived quickly, with excellent packaging. The palm was so healthy and in absolute perfect condition. I will buy all my plants from them from now on. Thank you B&D!

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Fair pricing and prompt delivery

Fair pricing and prompt delivery. Lovely choice of plants available! ☺️

June 3, 2026
Unprompted review
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Reply from Beards & Daisies

Hi Kate,

Thank you for your lovely review. We're so pleased to hear that you were happy with our pricing, delivery, and range of plants.

We really appreciate your support and hope you enjoy your new plants. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Great choice of plants and customer service.

I have been a customer with this company for a while and they have great customer service! On the few occasions where I needed an issue resolved (usually something on my end such as changing my mind on a particular order or needing advice on a plant(, they have been very prompt and helpful! Plus they hold a great collection of plants to choose from. P.S. Shoutout to Ash, who did a great job helping me with an issue recently!

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

Easy gift idea

Have ordered plants as gifts. They were delivered on the correct day and my friends were very happy with them. Good quality plants.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Just been communicating with beards &…

Just been communicating with beards & Daisies, purchased a purple calla Lilly unfortunately maybe the shock of the move didn’t agree with it and it soon started to wilt and discolour after a few days. This was my third plant from them, my first two I’ve had for over a year both thriving. Anyway got in touch with very friendly customer service who unfortunately couldn’t do me an exact replacement because they’re sold out in the nursery. But we agreed a very nice however different plant alternative. Some things like living plants can’t always be 100% perfectly guaranteed with distribution etc, but they looked after me regardless. So 5 stars

June 9, 2026
Unprompted review
Beards & Daisies logo

Reply from Beards & Daisies

Hi Gary,

Thank you so much for your lovely review.

We're sorry your Purple Calla Lily didn't settle in as hoped, but we're delighted our team could help find a suitable alternative for you.

It's especially wonderful to hear that your first two plants are still thriving after more than a year. Thank you for your continued support and for taking the time to share your experience with us.

Rated 5 out of 5 stars

Beautiful plant delivered to a friend…

Beautiful plant delivered to a friend who has been ill. Really cheered her up! Plant pot super too.

June 9, 2026
Unprompted review
Beards & Daisies logo

Reply from Beards & Daisies

Thank you for your lovely review.

We're so pleased to hear the plant helped cheer up your friend during a difficult time. It's wonderful to know both the plant and pot were well received.

Thank you for choosing Beards & Daisies for such a thoughtful gift

Rated 5 out of 5 stars

Great choice of pet-friendly plants

Plants arrived quickly and in good condition. Prices were competitive and there was a great range of pet-friendly options, which is important when you have two cats who insist on taste testing every plant in the house! I was updated throughout the order and delivery processes.

Only areas that could do with a bit of work is the website and email marketing. Some of the links (for the rewards/ plant wallet, for example) lead to error pages. I'd also like to choose how often I receive marketing communication as it's been almost daily/ every second day and the only options I'm given are to opt out of event-specific comms, like Mother's Day or Valentines Day, or unsubscribe completely. Would be good to choose email frequency (i.e. weekly or monthly) as I might just unsubscribe completely at this rate.

June 5, 2026
Unprompted review
Rated 4 out of 5 stars

Quality plants but sensible packaging please

Quality plants in good condition with shiny leaves that seem happy now potted on. I scored down to 4 stars as the box was unnecessarily huge for the plants and one of them was knocked out of the pot in transit. I know you do have smaller boxes from the photos on the site so please utilise the most appropriate size box in future.

June 2, 2026
Unprompted review
Beards & Daisies logo

Reply from Beards & Daisies

Hi Elizabeth,

Thank you for your review. We're delighted to hear that your plants arrived in good condition and are now happily settled into their new pots.

We're sorry to hear that the packaging wasn't quite right for your order and that one of the plants came loose during transit. We appreciate your feedback regarding the box size and will pass this on to our packing team as we continually review our packaging processes to ensure orders are shipped as securely and sustainably as possible.

Thank you again for your feedback and for helping us improve. We hope you continue to enjoy your plants for a long time to come

Rated 5 out of 5 stars

Absolutely beautiful peace lily

Absolutely beautiful peace lily, with 12 flowers on it and some more baby ones coming through. Super helpful customer service too. It’s the first time I’ve used this company and it won’t be my last.

May 27, 2026
Unprompted review
Beards & Daisies logo

Reply from Beards & Daisies

Thank you for taking the time to leave a review.

We're so pleased to hear that you're happy with your Peace Lily and that it arrived looking healthy, with plenty of flowers and new growth.

It's also great to know that you had a positive experience with our customer service team. We really appreciate your support and look forward to helping you with your next order

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