BE Assistance International Reviews 48

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I can’t thank these guys enough…didn’t think would be able to get my mother back from Egypt and then these guys appeared like angels, done everything from get her body released to cremation to reparat... See more

Rated 5 out of 5 stars

Excellent experience! Maumoud couldn’t have been more helpful, clear and trustworthy. He is extremely professional, speaks excellent English and handled all the details for the price he quoted upfront... See more

Rated 5 out of 5 stars

My mother passed away in Egypt and BE Assistance kindly managed the process for us. Contact was made, quickly and professionally, every inquiry answered within minutes! I was guided through the proce... See more

Rated 5 out of 5 stars

It's a sad time when you lose your family member. In this time you need full support and understanding, plus all needs to be done in a timely manner. This is what Mahmoud did, helped with all formali... See more

Company details

  1. Funeral Director

Written by the company

International repatriation of the deceased from any country to any destination.


Contact info

4.8

Excellent

TrustScore 5 out of 5

48 reviews

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Rated 5 out of 5 stars

I can’t thank these guys enough…didn’t…

I can’t thank these guys enough…didn’t think would be able to get my mother back from Egypt and then these guys appeared like angels, done everything from get her body released to cremation to reparation back to the UK. I will always be grateful for what you have done for my family…thanks again

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Mahmoud Elkholy

Excellent experience! Maumoud couldn’t have been more helpful, clear and trustworthy. He is extremely professional, speaks excellent English and handled all the details for the price he quoted upfront more quickly than I expected. I would recommend him highly!

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Fast

Fast
Perfect and friendly contact
Serious
The sister Said :
"If Somebody says Something negative she will kill him". 😂😂😂

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Professional, respectful and excellent communication

My father passed away suddenly while on holiday in Egypt. The company was easy to find and had a professional website I knew I could trust. Within hours of giving the city and name, I was contacted to know my father's remains were in safe hands. Preparation and repatriation was expedited and there was clear communication and empathy throughout. I had never expected to need such expertise but I'm grateful it was there when I did. The cost of the entire process was less than expected as well.

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

Experienced, quick & compassionate

Losing a parent at any point in life is incredibly difficult, but when it occurs outside your country, where you don’t speak the language, understand the culture, and have no friends or family to lean on, it becomes unfathomable. We were fortunate to find Mahmoud from BE Assistance International to help us during this incredibly challenging time when our mom passed away. It was a gruelling undertaking, as our own embassy did everything possible to create obstacles and stress us so intensely that we didn’t have the time to properly grieve. Mahmoud was the only person who truly helped us. I can never repay him for going above and beyond to make everything a little easier for me and my sister. He handled the paperwork and the recalcitrant embassy staff with ease, coordinated communication between the hospital, police, and all other parties, and most importantly, he was always endlessly kind and empathetic. I don’t wish anyone to experience funeral services abroad, but if such a tragic event occurs, this company will truly take care of you and treat you like an old friend.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Cremation & repatriation

This company was able to provide a cremation & repatriation service that I was told was not possible in Egypt! They handled the whole process from end-to-end efficiently and for a very reasonable cost. They need to raise their profile with the embassys & expat community. My only criticism is that all communications were over Whatsapp - which is not what I expected, and they seemed impossible to contact by phone. At a very stressful time it would be reassurring to be able to speak to someone. Other than that I am very happy with their services and would definitely recommend them to others.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

My wife recently passed away in Egypt I contacted be assistance who took care of everything from transferring her to be cremated in Cairo then sent the ashes back to uk I can’t thank them enough for the service they provided which was done at a very reasonable price thank you for what you did for my family

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service, amazing people

Having lost my dear friend Claudia in Luxor, Egipt was the most painful experience I have ever lived.
BE Assistance was near me all the time, guiding me, advising me and arranging all the required documents and burial in Egypt.
Prompt, professional assistance and amazing service, thank you very much 🙏

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

They are great and professional with…

They are great and professional with everything they do.
They made the hole process easy for the family and did take care of all paperwork from beginning to end and everything was done in 4 days and dad came come home to Canada
Really can’t thank them enough for everything they have done.
Highly recommend

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

My mother passed away in Egypt and BE…

My mother passed away in Egypt and BE Assistance kindly managed the process for us. Contact was made, quickly and professionally, every inquiry answered within minutes! I was guided through the process and informed about any related cost on the way. Payment was easy and bringing my mother back to Europe was done within ten days, which exceeded our expectations by far. I can fully recommend this company during your loss, any fees included are worth every penny.

January 10, 2025
Rated 5 out of 5 stars

Fast and reliable service.

Fast and reliable service.
My father suddenly passed away in January 2025 in Hurghada, Egypt. Mr. Mahmoud was very professional giving me a guide, full support and helping me in every single step during the process of repatriating. Thank you Mr. Mahmoud and BE Assistance International for all your help during this difficult and sad time.

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

I can't thank you enough for everything…

I can't thank you enough for everything and especially for the quick turnaround. My father died suddenly in Egypt, then we were recommended BE Assistance by the embassy and gave the job to Mr. ElKholly and his team, and everything was really great from start to finish! Thank you

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Beyond Excellent

I don’t know where to begin. to have someone not just take care of everything but take care of it in such a kind empathetic and heartfelt way and walk you through the entire process from beginning to end so that you don’t have to think about anything except your personal emotional journey is something that is rare, and also incredibly unexpected Mahmoud took care of our loved one and us, as if we were family. Everything was very smooth and executed in a time sensitive manner he was very accommodating to all of our needs and allowed for us also to engage in the process which was extremely important to us. Closure was one of the things that we struggled with given that family was on a different continent and in the grieving process it’s hard to run logistics without someone you trust Sadly, this is a service that many of us need but within that sad situation, I would trust no one else I have even made sure to pass on his information to my loved ones just in case they ever need him please do not hesitate

March 2, 2024
Unprompted review
Rated 5 out of 5 stars

Dignity & proffessionalism

HAVING RECENTLY LOST MY SISTER ABROAD, BE ASSISTANCE CARRIED A PROFESSIONAL SERVICE IN OBTAINING ALL RELEVENT PAPERWORK REQUIRED TO CARRY OUT THE REPATRIATION OF MY BELOVED SISTER BACK TO THE UK
A TRUELY REMARKABLE DIGNIFIED AND PROFESSIONAL SERVICE ON SUCH A SAD TIME.

February 20, 2024
Unprompted review

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