Ease Assist international repatriation & Cremation Services Reviews 14

TrustScore 4.5 out of 5

4.5

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Company details

  1. Funeral Director

Written by the company

Ease Assist offers efficient international repatriation and cremation services. With clear communication and swift handling, we ensure seamless transfers and respectful cremations for your loved ones. Plus, we provide competitive pricing without compromising on quality.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

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Rated 5 out of 5 stars

Professional, Compassionate & Highly Reliable Service in Difficult Times

From the very first contact, their team was incredibly professional, responsive, and compassionate. They handled the entire repatriation process with great care — from documentation and coordination with authorities to transportation and communication with all parties involved.

What truly stood out was their clear communication and speed. We were kept informed at every step, which gave us peace of mind during a very stressful situation. Everything was managed smoothly and efficiently, even with complex international procedures.

Their team showed genuine empathy and respect, ensuring that our loved one was treated with dignity throughout the entire process.

If you ever face such a difficult situation abroad, I highly recommend Ease Assist. You will be in safe and professional hands.

March 4, 2026
Unprompted review
Ease Assist international repatriation & Cremation Services logo

Reply from Ease Assist international repatriation & Cremation Services

Thank you so much for your kind words and trust in Ease Assist.

We truly appreciate your feedback, and it was an honor for our team to support you during such a difficult time.

Rated 5 out of 5 stars

so greatful

it always is difficult to explain how you feel when suddenly an exploration hits your mind, soul and heart. you feel lost and completely drunk, especially when this happens in a foreign country. we are Italian, my husband loved this beautiful country and could enjoy every breath. now he is resting in Eltor.
I feel blessed and thankful to Mr Karim, to Ease Assist. they took care of everything, handling with discretion and respect. thank you, grazie!

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Profound thanks

My family and I can’t thank Ease Assist enough for their swift, efficient and compassionate help they gave us with repatriating my sister to the UK. My sister died suddenly in her flat in Cairo. We had to deal with the police, courts and her landlord but Ease Assist did all the investigating, liaising and organising for us keeping us informed all along the way. Ease Assist took from us the burden of a traumatic, confusing, bureaucratic nightmare. We were able to simply grieve.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

I cannot praise Ease Assist enough

I cannot praise Ease Assist enough. My Aunt passed away in Cairo, with all her family living in the UK. Ease Assist sorted everything for us to bring our loved one home. They communicated clearly, compassionately and made what was a very complicated process so easy. Karim was fantastic. Obviously i hope no one has to experience losing a loved one overseas, but if you do then please please contact Ease Assist and let them help you, you will not regret it.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

I would like to thank Karim for his…

I would like to thank Karim for his help and support in carrying out my husband's will. My husband loved diving in the Red Sea in Egypt and asked that his ashes find refuge in his favorite place. Karim helped to draw up all the necessary documents from the Egyptian side in order to bring the urn from abroad and receive the urn with ashes in an airport. He was always in touch, answered questions and gave very good advices based on his experience. I recommend trusting Karim in such a difficult and tragic situation for the family. A very tactful and understanding person.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

I can highly recommend Ease Assist

I can highly recommend Karim and Ease Assist. He is an absolute professional. He knows exactly what to do, knows all the important offices and institutions, opens doors and makes things possible. Ease Assist was a huge help and enabled us to do things that we would not have been able to do on our own. As soon as Ease Assist and Karim were on board, everything worked. Thank you Karim!

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great service - you are in good hands

It’s was obvious a very trying time as my dad pass away just before we flew out, we are from UK and my dad from South Africa which I thought would complicate things. (Which it did when the travel insurance disputed the claim.

I was introduce to Ease Assist at the hospital in Sharm, and what a blessing that turned out to be. They very very effective, communicated every step and were fast. They dealt with authorities, embassy, insurance and transport effortlessly - I received WhatsApp updates constantly.

They went above duty and collected lost property and couriered it to me.

After all was done, urn with ashes and documentation (translated versions as well) arrived back in South Africa they still enquired if all was in order.

I know it is just a job for them but to me it felt if they care, that dad was handled with dignity and care.

I’ll be forever grateful - and if you need their service ( sorry for your lost ) your in good hands.

** I just had two quotes for the service and they were really reasonable

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

Expert

Thanks for your work and support. I would like to note that Karim has the strongest skills: professional, punctual, polite, keeps everything under control, and always responsible for the result

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Even in such difficult times we were…

Even in such difficult times we were accompanied the whole way through Until our late father reached the UK with all the documents and we felt as Karim was an excellent staff member providing us a service above and beyond the whole time to ensure a seamless process for my family to try and make our grieving easy. Kareem was honestly the best person I met in the whole of Egypt, I do wish we can meet once again under better circumstances as he truly helped us with his heart

May 20, 2024
Unprompted review
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