BEAUEYE CONTACTS Reviews 858

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the products, highlighting their quality, comfort, and natural appearance. Many appreciate the vibrant colors and the ability to change their eye color effectively. The packaging is often mentioned positively, with some reviewers noting the inclusion of cases and solution. However, some people were dissatisfied with the ordering and delivery process. Issues included long shipping times, unreceived parcels, and difficulties with tracking information. A few customers also reported problems with customer service, such as unresponsiveness to inquiries or issues with order cancellations and refunds. There were also occasional complaints about receiving incorrect items or defective products.

What people talk about most

Product

People report positive experiences with the product. Many customers are extremely happy with the quality,... See more

Order

Customers had ambiguous experiences with order. Many reviewers expressed frustration with issues such as... See more

Quality

Clients share positive opinions on quality, particularly regarding contact lenses. Many reviewers praise the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise fast shipping, discreet... See more

Customer communications

Consumers find contact experiences to be ambiguous. Many customers report significant frustration, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really like the priceof these contacts! And I like the fact that I can see things at a distance & can still read my phone w/out having to use reading glasses! I had to w/other contacts! On the downs... See more

Company replied

Rated 4 out of 5 stars

First I want to give it up for the customer service, it was top notch and then the delivery was super swift. I got 3 pairs of the contact lenses which came in my prescription, I’ve been using and... See more

Company replied

Rated 5 out of 5 stars

Honestly, I’m really impressed with my experience with Beaueye contact lenses 🤍 The colors are beautiful and add a unique touch to the eyes without looking overdone, and they are very comfor... See more

Company replied


Company details

  1. Beauty Product Supplier

Written by the company

Shop Colored Contact Lenses with natural & halloween, prescription & non prescription from 0.00 to -8.00,super comfortable with extreme price. Shop BEAUEYE colored contacts to make your eyes shine like diamonds! Time to color your daily life, stand out at your cosplay party, and impress your Halloween night!


Contact info

3.4

Average

TrustScore 3.5 out of 5

858 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I’ve been waiting for over a month for…

I’ve been waiting for over a month for my contacts to arrive. When I reached out to this company to make it right. They only offer a coupon… what makes you think I want to buy more when I never received what I ordered in the first place? Weird asf… REFUND ME PLEASE!

February 26, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
We’re very sorry to hear about your experience and understand how frustrating this situation must be.
A delay of this length is certainly not the experience we want for our customers. Please rest assured that your order has not been ignored, and we would like to help resolve this properly for you. While a coupon may have been offered as a gesture, we completely understand that your main concern is receiving your order or a resolution.
We kindly ask you to contact our official support team again with your order number so we can recheck the shipping status with the carrier and arrange an appropriate solution, including further assistance if the package is confirmed lost.
We sincerely apologize for the inconvenience caused and appreciate your patience. We are committed to resolving this for you as quickly as possible.
If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team

Rated 1 out of 5 stars

I order two pair of lenses and when I…

I order two pair of lenses and when I used them they are so so uncomfortable and give so much pain to my eyes I can’t use them it is just waste my money

March 28, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
We’re very sorry to hear about your experience and understand how uncomfortable this must feel. Your eye comfort and safety are very important to us.
We kindly recommend that you stop wearing the lenses immediately to avoid further irritation. Discomfort can sometimes occur due to factors such as lens orientation (inside out), dryness, or individual eye sensitivity.
To help us better assist you, could you please provide:
Your order number
Clear photos or a short video of the lenses
Photos of the lenses on your eyes (if possible)
Our team will carefully review your case and provide a suitable solution based on our after-sales policy.
We sincerely apologize for the inconvenience and appreciate your patience. Please feel free to reach out if you need any further assistance.
With kind regards,
The Customer Service Team

Rated 5 out of 5 stars

6 pairs and counting.

I have bought 6 pairs of contacts so far I love all of them because I like other contacts I have had in the past these really make the eye colors look natural even the pink and red ones I bought look like I was born with those colors. There soft and make my eyes pop I love it. The comfort is wonderful. Please continue giving quality service it is so appreciated. I also love the price point and will be buying more. I recommend you try them for yourself you will not be disappointed with the results. Shipping was fast and discreet. I have not had an issue such far.

March 10, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕we will continue to maintain high-quality services.

Rated 5 out of 5 stars

Good price, comfortable lens

The lenses were so soft and so comfortable to wear once you put them on you forget you have them on!!! Super affordable price 🎀

March 27, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕

Rated 5 out of 5 stars

Best lenses brand I've ever tried!!✨️…

Best lenses brand I've ever tried!!✨️ Feels so comfortable to wear it and the colors looks amazing

March 11, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕we will continue to maintain high-quality services.

Rated 5 out of 5 stars

The most natural hazel lenses I’ve ever…

The most natural hazel lenses I’ve ever tried! ✨ They give my eyes such a beautiful, honey-toned depth without looking 'fake.' The quality is 10/10 and the shipping was surprisingly fast. If you’re looking for that perfect 'your eyes but better' vibe, these are it. Highly recommend BEAUEYE!

March 20, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕

Rated 5 out of 5 stars

My Contacts from Beaueye Contacts were…

My Contacts from Beaueye Contacts were absolutely fabulous! 🤩They were sent within a decent time frame, came with their own Contact Case that had small tools for using them & were easy to apply to my eyes.

They also were great with communication when I had any questions & concerns.

I wore one of my Red pair to MegaCon 2026, which up'd my Cosplay & got SO MANY compliments! 😁✨️

I was able to wear them for almost 8 hours straight with no discomfort. There were a few times where I had to adjust them, but the little tools in the free Contact Case they gave me was useful for that.

Definitely wanna get more in the future! Thank You! 😁🙏

March 20, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕we will continue to maintain high-quality services.

Rated 5 out of 5 stars

Amazing lens

The staff are super attentive, the contact lenses are super comfortable, and they all have a beautiful effect 🫶💖

March 19, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕

Rated 1 out of 5 stars

This is horrible….!

I got my order almost after a month when I got my order I was still missing the gem pink lenses I ordered, I got an email stating I would receive my lenses, I opened the package they sent me a pair of green lenses, I didn’t even want or ask for, I was going to place another order but with all this hassle, non communication or taking a lot longer on items that suppose to be sent via express…. I rather not do business with you guys again.. Horrible. Please refund me back since you guys can’t get the correct lens sent to me.

March 16, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
Regarding the items, in order to prevent misplaced items, we all produce the same lens with the same prescription in the same batch, and pack them immediately after the production is completed, and generally there will be no mistakes. There may be some misunderstandings. You can submit photos of the items and the packaging box with the item name to our customer service. After verification, we will give you a solution.
As for the response, our customer service department colleagues usually reply to messages within 24 hours. But sometimes our emails would go into junk mail or be blocked somehow.Our customer service email is service@beaueye.com.
In our attempt to serve you better and retain you as one of our valuable customers, would you mind updating your order number here? Then we will inform our customer service to help you.
If you have any other questions, please contact me.
With kind regards,
The Customer Service Team

Rated 5 out of 5 stars

I had a great experience with Beaueye…

I had a great experience with Beaueye contact lenses. The lenses are very comfortable to wear, even for long hours, and they look incredibly natural on the eyes. I tried different shades, including Icy Volcano Gray, and I love how they enhance my look without feeling heavy or irritating.

The quality is excellent, and the packaging was beautiful and secure. Shipping was smooth, and I received my package without any issues.

Overall, I’m very satisfied with my experience and would definitely recommend Beaueye to anyone looking for stylish, high-quality, and comfortable contact lenses. 💕

March 11, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕we will continue to maintain high-quality services.

Rated 5 out of 5 stars

Variety of color choices💯

The colors are beautiful! I would definately tell my family and friends about Beaueye Contacts!! So many choices whether prescription or non-perscription lenses!

January 29, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕

Rated 5 out of 5 stars

Comfortable, Natural, and Beautiful

Beautiful, comfortable, natural looking contacts! I got so many compliments when wearing them. The packaging is stunning and also comes with lens cleaning solution plus the contacts case (which is always a plus). I definitely recommend this brand, especially if you're new to contact lenses.

March 15, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕we will continue to maintain high-quality services.

Rated 5 out of 5 stars

Im obsessed with these contact lenses

Im obsessed with these contact lenses! They really fit well in my makeup looks! and a very good and kind service!

March 14, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕we will continue to maintain high-quality services.

Rated 5 out of 5 stars

I absolutely love the contacts lens…

I absolutely love the contacts lens I’ve received they look so good on me I’m very pleased

March 13, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕

Rated 1 out of 5 stars

I never received my package

I never received my package. It supposed got delivered and left on my front porch. Which I don't have a front porch. And getting and answer is impossible. They will keep the money but don't resolve the issue that you didn't get your product. That's bad.

March 3, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
The system shows that the package delivered. 
You can click here to check the info: https://speedx.io/
and then you can input your tracking number: SPXCLL063608291373

The website shows the receipt, but if you do not receive the goods, there are generally the following reasons:
1. The goods are delivered to the mailbox address
2. The goods are signed and accepted by neighbors, friends, front desk, and guard
You can contact the local post office about the package with your tracking number.

If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team

Rated 5 out of 5 stars

Honestly, one of the best colored lenses I’ve tried

Honestly, I’m really impressed with my experience with Beaueye contact lenses 🤍
The colors are beautiful and add a unique touch to the eyes without looking overdone, and they are very comfortable to wear.

The shades I chose:
✨ Amazonia Icy Volcano Gray – a cool gray shade that gives a bold and elegant look.
✨ Glow Vivid Blue – a vibrant blue that really enhances the eyes.
✨ Ludmila Blue – a soft blue perfect for a natural everyday look.
✨ Diamond Pacific Blue – a bright blue that adds a radiant and unique touch.

What I love the most is that the colors are noticeable yet still look natural on the eyes, and they stay comfortable throughout the day.

March 11, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕we will continue to maintain high-quality services.

Rated 5 out of 5 stars

Love these contacts!

Love these contacts!! They are so natural and very comfortable!

March 10, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕

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