I really like the priceof these contacts! And I like the fact that I can see things at a distance & can still read my phone w/out having to use reading glasses! I had to w/other contacts! On the downs... See more
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Review summary
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Reviews shaping this summary
First I want to give it up for the customer service, it was top notch and then the delivery was super swift. I got 3 pairs of the contact lenses which came in my prescription, I’ve been using and... See more
Company replied
Honestly, I’m really impressed with my experience with Beaueye contact lenses 🤍 The colors are beautiful and add a unique touch to the eyes without looking overdone, and they are very comfor... See more
Company replied
Company details
Written by the company
Shop Colored Contact Lenses with natural & halloween, prescription & non prescription from 0.00 to -8.00，super comfortable with extreme price. Shop BEAUEYE colored contacts to make your eyes shine like diamonds! Time to color your daily life, stand out at your cosplay party, and impress your Halloween night!
Contact info
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- service@beaueye.com
- beaueye.com
3.3
Average
856 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super comfortable contact lenses
Super comfortable contact lenses! They each came with applicators and contact solution! I would say they’re the easiest lenses to put on from my experience! They’ve quickly become my favorite fantasy lenses and helped me upgrade my makeup game!
March 8, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕we will continue to maintain high-quality services.
lenses are comfortable to wear
lenses are comfortable to wear, i got the amber grey ones plus i love how it already comes with a case. the lenses are much lighter than expected but they are still very pretty so not complaining
March 8, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕
This company has been terrible to me
This company has been terrible to me. My order never arrived to me and I have repeatedly ask them for help with them telling me it is in transit and it has never shown up. I have ask for a refund with no response. DO NOT order from them they ARE NOT reliable in any way.
March 7, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
Regarding the shipping time, it varies with the destination countries. It also could be influenced by many uncontrollable factors, which cause delay.
The package will only show "Shipment information received" before it passes through customs. New tracking information will only appear after the package clears customs. Thank you for your understanding.
The package is in transit. There will be new tracking information after it arrives at the next transfer point. Please wait.
As for the response, our customer service department colleagues usually reply to messages within 24 hours. But sometimes our emails would go into junk mail or be blocked somehow.Our customer service email is service@beaueye.com.
In our attempt to serve you better and retain you as one of our valuable customers, would you mind updating your order number here? Then we will inform our customer service to help you
If you have any other questions, please contact me.
With kind regards,
The Customer Service Team
great contacts at an amazing price
great contacts at an amazing price! Customer service is quick to respond as well.
March 6, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕
The package arrived packed undamaged…
The package arrived packed undamaged and the packaging itself is beautiful. They were kind enough to also send me contact lense solution! Thank you beaueye!
March 6, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕we will continue to maintain high-quality services.
So far
So far, I’ve been ordering a lot of contacts from them. I have no problems.
March 5, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕
Son unos estafadires nunca envía el producto
Son unos estafadires nunca envía el producto y no engañen a las personas nunca les compro….. They're scammers, they never send the product and they don't deceive people, liars, I'll never buy from them again, crooks, wear a stocking so you can rob people better
March 4, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
The system shows that the package is in transit.
You can click here to check the info:https://www.17track.net/en
and then you can input your tracking number: 9261290306531783404122，GFUS01037183200320
If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team
First time ordering and I absolutely…
First time ordering and I absolutely love beaueye contacts. The shipping took a little longer but a little patience is all thats needed. The packaging itself is lovely. You get all contacts with a bottle of contact steriliser individual cases and some eye drops. The colour of the lenses are unreal love the new York blue. They very comfortable to wear. Highly recommend. Thank you.
March 3, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕we will continue to maintain high-quality services.
Good quality
Good quality, fast shipping, beautiful lenses and large choice.
February 13, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕
I love all the colors
I love all the colors! They’re all fun and colorful, they are also very comfortable 🩷
January 10, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕
Total scam
Total scam , please don’t waste your money ! I have paid this scam merchant and been chasing a for shipping confirmation and they send some spiel about transit issues and they pretend to send the contacts with envri, but it’s not with the company . Have spend 3 weeks trying to get some information and now will be speaking with legal team to getting my refund .
February 27, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
The system shows that the package is in transit.
You can click here to check the info:https://www.17track.net/en
and then you can input your tracking number: H00RVA0465529878
The package will only show "Shipment information received" before it passes through customs. New tracking information will only appear after the package clears customs. Thank you for your understanding.
The package is in transit. There will be new tracking information after it arrives at the next transfer point. Please wait.
The shipping time you selected is 7-15 days, please wait
As for the response, our customer service department colleagues usually reply to messages within 24 hours. But sometimes our emails would go into junk mail or be blocked somehow.Our customer service email is service@beaueye.com.
If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team
They're a bunch of damn thieves
They're a bunch of damn thieves, NEVER buy this garbage.
They never sent my order. And their damn customer service is trash.
Scammers!!!!!
I've thought about reporting them to the FBI.
They stole $66 from me.
Never order from this company, this is coming from someone who wishes they could go back and read the reviews of this garbage.
Everyone complains that they don't send the product.!!!!
SCAMMERS!!!!!!!!
February 26, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
The system shows that the package is in transit.
You can click here to check the info:https://www.17track.net/en
and then you can input your tracking number: GFUS01036946443328
We’re sorry to hear about your frustration and understand how upsetting delays can be. We would like to clarify the situation regarding your order.
Due to a recent increase in order volume, our fulfillment team has been experiencing higher-than-usual processing times. While this may result in a longer handling period, your order is still within our stated processing and shipping timeframe and has not been canceled or ignored.
Please note that this is a processing delay, not a failure to ship. We sincerely apologize for the inconvenience this has caused and are working diligently to ensure all orders are dispatched as quickly as possible.
We appreciate your patience and thank you for your understanding.
Your package was delayed due to customs inspection. We are actively following up and urging logistics provider to handle it. We apologize for the inconvenience this has caused you. We will continue to follow up and do our best to ensure that your goods are shipped first. Thank you for your understanding.
If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team
Honest Review
Honestly, speaking from the four contacts I have received from them, I love Beaueye Contacts. They not only are equipped with their own pretty cases, and two tools, but they are so so cheap, good quality, and very comfortable to wear for hours on end!
Not to mention their colors are vivid as heck!
Sincerely,
@Vroommakeup
February 15, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕we will continue to maintain high-quality services.
I really love the products they have so…
I really love the products they have so much variety, to fast and efficient. I will be ordering more from them. Thank you for all you guys do you are greatly appreciated.
January 21, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕
On time and the quality of lenses is…
On time and the quality of lenses is good. This is my third time that I ordered and I am happy with my order👍👍👍👍👍👍😍😍😍😍😍😍😍😍👍😍👍💯
February 26, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕we will continue to maintain high-quality services.
This company isn't truthful in the…
This company isn't truthful in the slightest. After claiming it "wasnt their problem" after an issue with the website changing the address. My package hadnt been shipped during this conversation. WHICH in the policy means I am allowed to cancel. They automatically switched and said I am unable to cancel my order. This is extremely sketchy. I have already contacted my bank. Please be safe with your information.
February 26, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
According to our system records, this order was placed as a new customer order, and we do not have any previously saved address information on file. The shipping address on the order is generated based on the information entered at checkout, which may be related to auto-filled details saved on your device or browser. We recommend checking and updating any saved address information to avoid similar issues in the future.
The package has already been handed over to the logistics provider and is awaiting processing. If you insist on canceling the order, we can only request the logistics provider to intercept the package. We will process your refund upon receiving the returned item.
If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team
Do Not Buy!!!!!!
I ordered contacts on February 10 and paid extra for express shipping (5–9 business days). As the delivery window approached, there was still no tracking or shipping update. When I contacted customer service, I received the same copy-paste response twice with no real information.
After mentioning a refund, they suddenly provided tracking, but it only shows “label created” / “info received.” After almost a week now I contacted Gofo Express directly, and they confirmed the package has not reached their facility yet, meaning it hasn’t actually been handed over. Very disappointing communication and misleading shipping expectations, especially after paying for express. My order number: US121503
February 24, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
Regarding the shipping time, it varies with the destination countries. It also could be influenced by many uncontrollable factors, which cause delay.
There is also the problem of delivery. The package will only show "Shipment information received" before it passes through customs. New tracking information will only appear after the package clears customs. Thank you for your understanding.
The package is in transit. There will be new tracking information after it arrives at the next transfer point. Please wait.
If the delivery time exceeds the logistics method you selected, you can contact customer service to get a refund for the expedited portion of the fee. We apologize for the long wait.
As for the response, our customer service department colleagues usually reply to messages within 24 hours. But sometimes our emails would go into junk mail or be blocked somehow.Our customer service email is service@beaueye.com.
If you have any other questions, please contact me.
With kind regards,
The Customer Service Team
Items were never delivered ..
Items were never delivered ... stay well clear ... dozens of emails and still no contacr and no fefund ... horrendous !!!
February 15, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
Thank you for your feedback. We’re sorry to hear about your frustration and would like to clarify the current status of your order.
The system shows that the package is in transit.
You can click here to check the info:https://www.17track.net/en
and then you can input your tracking number: H00RVA0458911399
According to the tracking information, the package is in transit and currently out for delivery. We have already contacted the logistics provider to further verify the shipment status. Based on their update, delivery is expected within 5–8 business days.
We understand that delays and lack of clear updates can be very frustrating, and we sincerely apologize for the inconvenience this has caused. Please rest assured that we are actively following up with the carrier to ensure the package is delivered as soon as possible.
If you have any questions or would like further assistance, we encourage you to contact us through our official support channel so we can continue to assist you.
As for the response, our customer service department colleagues usually reply to messages within 24 hours. But sometimes our emails would go into junk mail or be blocked somehow.Our customer service email is service@beaueye.com.
If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team
They have not shipped a damn thing to…
They have not shipped a damn thing to me yet. The process of it getting to me here in Hawaii is already gonna take forever so why delay on shipping the things i ordered? These guys talkin bout they went on a holiday for a few weeks or sum BS. Give me my money back I ain't with it. Dafuq you talking about?! Nah, never again and this was my first time buying from you. Bad way to start off. Y'all have a lot of bad reviews either fix it or stop selling cuz... DAMN
Update today is March 2 the contact's finally shipped yesterday. I'm already pissed. Even after this review it still took 5 days to ship my order. I WANT MY MONEY BACK. they on some other shit. I ordered my contacts in the beginning of February. Crazy. They sure took my money fast. Don't buy from these guys. They either lazy or shady and something ain't right.
February 22, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
Regarding the shipping time, it varies with the destination countries. It also could be influenced by many uncontrollable factors, which cause delay.
There is also the problem of delivery. Our shipping staff are on annual leave before and shipping is temporarily suspended. We apologize for any inconvenience.Our shipping staff have returned to work, and we have resumed shipping. We will process orders and ship them out as soon as possible.
As for the response, our customer service department colleagues usually reply to messages within 24 hours. But sometimes our emails would go into junk mail or be blocked somehow.Our customer service email is service@beaueye.com.
In our attempt to serve you better and retain you as one of our valuable customers, would you mind updating your order number here? Then we will inform our customer service to help you
If you have any other questions, please contact me.
With kind regards,
The Customer Service Team
Kellys Review
I really like the priceof these contacts! And I like the fact that I can see things at a distance & can still read my phone w/out having to use reading glasses! I had to w/other contacts! On the downside what I don't like is if you make a mistake & order the wrong strength prescription there is noway to return for refund or even exchange for correct strength!
February 23, 2026
Unprompted review
Reply from BEAUEYE CONTACTS
Thank you very much for your love and support💕I'm sorry, we don't have hyperopia contact lenses.It is recommended that you try non-prescription contact lenses
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