Beaulieu Estates LTD Reviews 68

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and proactive approach, making the selling and buying process smooth and stress-free. Many people highlight the excellent customer service, appreciating the clear communication, guidance, and support provided throughout the entire journey. Consumers are particularly impressed with the team's dedication, going above and beyond to ensure a positive outcome. However, some customers also noted occasional communication issues that were relayed through the team but not directly to them, which slightly impacted their overall experience.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive. Many reviewers highlight the excellent information and support... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a great experience using Beaulieu Estates to sell our property. Rico was excellent during the viewing stages. He kept us well informed about all the viewings and answered any enquiries promptl... See more

Rated 5 out of 5 stars

Just a quick note to say thank you Beaulieu Estates for everything. I really appreciated your patience and guidance along the way. I won't hesitate to send friends or family your way when they're... See more

Rated 5 out of 5 stars

Thanks Chandler and Connor for making our selling process completely seamless and stress-free! From the moment we phoned asking about the selling process to after we sold, you both have been extremely... See more

Rated 5 out of 5 stars

I’ve dealt with many estate agents over the years, but Paul truly stands out as the best by far. From the very beginning, he was open, transparent, and clear about every detail. Nothing was too much t... See more


Company details

  1. Real Estate Agents
  2. Apartment Rental Agency

Information provided by various external sources

Originally founded in 2010. Beaulieu Estates has emerged as the sole dedicated Sales and Lettings Estate Agent for Beaulieu Park. With over 33 years of experience in the industry, and also having a background of over 60 years and 4 generations of family run estate agents, we have a vast knowledge of what it takes to operate a leading agent to sell or rent your home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

68 reviews

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Rated 1 out of 5 stars

Unprofessional

Very quick to find a tenant but don’t carry out checks well or inform you on all the new tenants details.
Found them inept when managing property, requested them several times to repair things in the property but was never carried out.

The reply from beaulieu estates is somewhat defensive. The fact is they did fully manage the property and out tenants were also unhappy with their service. But they seemed to have omitted this fact. We then self managed.

To our knowledge none of our tenants were unhappy with us after we took over the management so can not see what you are basing this on.

We did not receive all details on the last tenant had we know the tenant was self employed we wound not have agreed to this tenant letting, especially during covid.

What a shame you do not take the comments on board but feel the need to attack with incorrect information.

I too have proof you in fact did manage the property. Unbelievable that you feel the need to lie. Shame on you

December 11, 2021
Unprompted review
Beaulieu Estates LTD logo

Reply from Beaulieu Estates LTD

Beaulieu Estates did not manage the property, you used our Find a Tenant service only. The reference was also shared with you before a decision was made to accept the tenant. Perhaps if you were nicer to the tenants you were managing you may have not had the issues you did.

We have documents going back 7 years and can prove to anyone that requires it. You managed the property for many years.

Rated 5 out of 5 stars

Fantastic estate agents

We have purchased our property through Beaulieu Estates and I have to say they were a breath of fresh air. Brilliant service and fantastic communication.

Many thanks to Chandler who was fully switched on from start to end. Very committed and we even exchanged messages in the evenings.

No hassle just good old honest people who will look after you.

All the best

September 29, 2021
Unprompted review
Rated 5 out of 5 stars

Buying through Beaulieu estates

We recently bought a house using Beaulieu Estates & we are so pleased with the service we received from start to finish, especially from Chandler & Keelie.

Nothing was ever too much trouble & we was always kept in the loop with the process of purchasing our property. Chandler and his team were efficient, professional & trustworthy. If we ever had any questions, there was never a delay & we always got a quick response. We highly recommended Beaulieu Estates to anybody who is looking to buy or sell.

September 26, 2021
Unprompted review
Rated 1 out of 5 stars

Manipulative and abusive

Manipulative, uneducated,ill-informed piece if works, whom alianed both buyer and seller. Left abusive messages on our phone, manipulated the process, left our home open, lights on, amarm off after viewing, try to enter the property without permission and finally borched the deal. This agency is disgusting. If there is anything good comes out of this crisis then you and the likes of you will go disapear.

May 20, 2020
Unprompted review
Beaulieu Estates LTD logo

Reply from Beaulieu Estates LTD

There are two sides to every story, this is the only bad review we have received in 11 years. We would happily explain what actually happened to anyone in doubt of using our services for selling or renting their home in Beaulieu Park.

Rated 5 out of 5 stars

Helpful estate agent

Beaulieu estates found out us a buyer and a house for us to buy. Once the chain was complete they kept us informed of events and kept the process running smoothly until completion. They were very helpful and approachable. They were really good to deal with

March 16, 2020
Unprompted review
Rated 5 out of 5 stars

I have been with Beaulieu estates as…

I have been with Beaulieu estates as both a tenant and a buyer, and they were exceptional. Always on hand to help when we had issues, and really helped push through the sale of the property so we could get in quick. Thanks to the whole team there

March 16, 2020
Unprompted review
Rated 5 out of 5 stars

Anthony and Keelie are both very…

Anthony and Keelie are both very professional and provide honest and straightforward advice / recommendations. Anthony found me the perfect house before it came onto the market, making the buying process significantly easier. The bottle of champagne on completion didn't hurt either!

December 16, 2019
Unprompted review
Rated 5 out of 5 stars

As a first time buyer

As a first time buyer, I could not have asked for a better estate agents to deal with than Beaulieu Estates.

A particular warm thanks to Connor and Keelie for their professionalism and dedication for helping the purchase going through so smoothly.

Connor was fantastic with ensuring that he was available to allow further viewings of the property for us to take measurements for furniture purchases. He was very knowledgeable when it came to every detail of the property and was always on hand to help with any requests that I had.

Both Connor and Keelie were a real pleasure to deal with. I would thoroughly recommend Beaulieu Estates if you are looking to purchase/rent property in the Chelmsford area.

July 2, 2019
Unprompted review
Rated 5 out of 5 stars

Seamless

Seamless, always. Keelie and Connor know how to deal with any issue I have. The team are brilliant, would not go elsewhere!

May 14, 2019
Unprompted review
Rated 5 out of 5 stars

My wife and I have worked with Beaulieu…

My wife and I have worked with Beaulieu Estates for nearly 18 months now, and despite a rocky start (no fault of their own, tenant related) the team have worked extremely hard to ensure we have the best service possible.
Attentive, on point and communicative, we know we can always get in touch with any matter and know the team will do their utmost to work with us to achieve an agreeable outcome.

April 24, 2019
Unprompted review
Rated 5 out of 5 stars

The team are beyond helpful

The team are beyond helpful. Keelie and Connor sold my house within a week of it being on the market. They handled some very difficult situations professionally. I would highly recommend.

April 8, 2019
Unprompted review
Rated 5 out of 5 stars

Keelie done a fantastic job from start to finish

Keelie done a fantastic job from start to finish on our latest let in Beaulieu Park ,I have used Beaulieu estates to purchase and let properties and cannot fault the service.
Keelie went the extra mile all the time and ensured both tenants and us the landlord were happy.

July 25, 2018
Unprompted review
Rated 5 out of 5 stars

So happy with the overall service from Beaulieu Estates

So happy with the overall service from start to finish. I bought through Beaulieu Estates and have now used the service for rentals. They ensure that there were no void periods and continued their exemplary service. Charlotte, Keelie and Anthony!

Thank you and totally recommend to anyone : )

June 26, 2018
Unprompted review
Rated 5 out of 5 stars

Great Team

Beaulieu Estates have managed three of my properties for a few years now and I cannot recommend them enough. They are a great team, very professional and very efficient. Thank you Keelie, Anthony and Charlotte for all of your hard work.

June 22, 2018
Unprompted review

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