Leaders  Reviews 8,089

Eloise at the Waterlooville branch has been absolutely brilliant throughout the whole process. So patient, informative, responsive and so helpful. She has made the process of renting a new property r... See more

Scarlet Hobbs-Winstanley is the best property manger I’ve had with Leaders. She’s an excellent point of contact who cares about the well being of tenants. I cannot fault our recent interaction when my... See more

Prompt response and organisation. Reliable agents. Professional and friendly staff. Looking forward to my appointment.Aleyna was great and pleasant to takl to. Gave all the information I needed wi... See more

We as CRM Residential under Yugo manage properties remotely in parts of London. We've been using Leaders for couple of years now for a Tenant find service in East Dulwich and Hither Green, and we've r... See more

Having been called numerous times by this agency when I expressed an interest in letting out my property online, I finally agreed to a valuation. Sophie from St Albans branch came out to view my l... See more

Have issue with Harlow Branch for over 2 months. On 12.01 we reported issues with bathroom. Water was leaking from under bathtub to fuse box located downstairs. Lisa from Harlow office wasn’t bother t... See more

Absolutely awful and ongoing experience with their merged company 'LRG' ref their handling of complaints and general queries. They say they take ASB seriously yet one member of staff i... See more

Today Alex Hodge from leaders contacted me regarding my tenancy review and may I say after previous experiences today was an absolute pleasure she was kind and courteous and incredibly easy to talk... See more

I am looking to rent via this agency for my next home. The market is very demanding at the moment which means people like Selwyn Pacheco are in higher demand! He has listened to my needs and has kept... See more

Millie at Haywards Heath Leaders was such a big help to me and really was very helpful and communicated with me throughout the process of renting a new place. Highly recommend and really appreciate al... See more

Prompt response to my enquiry about a flat to rent, and a viewing arranged the same day. Aleyna was professional and friendly to speak to, and provided all the necessary information. Moving is stressf... See more

Professional service and commitment from Sian, knowledgeable and very hands-on. Rental process went fast and very smoothly. I'm always kept in the loop and communication is prompt. Great work. Thank y... See more

Holly Leek from Leaders Bromsgrove has been brilliant throughout the process to enable me to move. Professional, helpful and polite and has steered me through a process that was becoming quite stressf... See more

Emily found me a tenant on the first viewing and at a better rental than a previous agent who had circa 15 viewings and no offers, even though the rent was lower than that achieved by Leaders.

So much better than frank innes who we rented with before. A comparison example - our boiler broke with frank innes, in winter with a disabled newborn in NICU. After three weeks the issue was still no... See more

James was professional and helpful right from the start Made the whole process easy and stress free Thank you for all you help and support Excellent service 👍

I have been using Leaders at Northwich as a Landlord for many years. The staff I have come into contact with have been exemplary. I have recently had dealing with Grace Boulton a letting consultant at... See more

This is my third time using Leaders to find a property and this experience like the others was smooth and next to none. I had the lovely Sophie who was very helpful and supportive throughout.

My experience with Leaders was great from the time of viewing to moving into our new home.Truly speaking I was very impressed with the support the agents gave to us especially Faith. She explained eve... See more

The team are customer focused. I received a warm welcome from Megan when I walked into the branch for the first time. When showing me round a property, Megan was very attentive and explained things... See more

Libby is a lovely lady was a pleasure to deal with, she knew all the answers to the questions we had and nothing was a problem. Highly Recommended xx

I started looking at the property around September of last year. Dan was very helpful since the start from viewing the property to completing the purchase. He is prompt with communication and reply... See more

Calum is a very thorough, efficient and friendly agent who always answered our questions. We were scheduled for one viewing, but he knew another property would suit our requirements and took us there... See more

Ben Murphy at Leaders in Eastbourne has been faultless in his service. Very helpful, happy to answer our many questions and queries. We are happy to have had Ben for our move. Thank you!

I had an issue with my carbon monoxide detector, after filling in the repair form I was quickly contacted by Jacqueline Seth, she took the relevant information & told me she would action it & get back... See more

Shuk and Summer have provided excellent service for the refurbishment and the letting process. They have both been extremely helpful, communicative and responsive to me and my wife throughout the last... See more

Sian Walk has been one of the most reassuring experiences I’ve had in the letting process. From the very beginning, she treated every question and concern with genuine care, never making me fee... See more

Ellie carried out her inspection quietly and efficiently. Where it was needed she asked for our permission. Robert & Dawn Gooderson

Thank you to Samuel Stevenson who has been a fantastic help finding the right property for me. He has been friendly and professional as well as patient, answering all my questions - just what you nee... See more

Selwyn Pacheco was very quick and honest with the response. Kept me updated about the status of my application. It helped me to make a decision.

After 2 years of renting through them without a late or missed payment, they put the rent up to a level I didn’t think fair for area so I moved on, now my deposit is being held hostage as I disagree o... See more

Leaders made everything easy, the service was efficient and friendly. They responded quickly to all my questions both by phone and email

Fay Tipper is an amazing property manager and always made sure that things were fixed when they went wrong and always happy to answer questions absolutely gutted to be moving (Landlord selling) but Fa... See more

Team always try to resolve issues as quickly as possible. I’ve had a positive experience with everyone in the Tonbridge office. Mea has also recently helped with advice around the upcoming legislati... See more

I was dealing with Bilal Raqeeb from leaders to help rent out two rooms in my property. Bilal was very helpful and guided me through the process. Highly recommended.

A very positive experience - professional and clear communication throughout. Calum was excellent and ultimately sealed the deal, along with Nattalei and team keeping everything on track and movi... See more

I have rented multiple properties through leaders since 2020 and can genuinely say I do not understand how they are still in business. My experience has been consistently unacceptable. Comm... See more

Great Agents. Very responsive to any issues. Always easy to contact

Very qualified team and very professionals. Give support form the beginning till you get mov in. Highlighted recommended

We were tenants in a flat managed by Leaders. For a while they were ok, not amazing but they got things sorted after a little while. Something changed in the last months of our tenancy and then... See more

I rarely write public reviews, but my experience with Leaders estate agents (Southampton Branch) regarding the sale of my property has been extremely disappointing. From the beginning, co... See more

I would definitely recommend Leaders. I had a positive experience with Macy who was very prompt and communicative, which was really helpful.

Selwyn was very responsive to queries for my rental property hunt. Also provides helpful insights. Great experience!

My experience with Leaders has been shocking from start to finish. After viewing the property and agreeing an offer, I was told the property was tenanted but that the tenants would be out by the ti... See more

Subject: Feedback for Victoria Grandison Dear Victoria I wanted to take a moment to express my sincere appreciation for the exceptional support I received from Victoria Grandison reg... See more

George, who did our flag viewing was brilliant, he definitely played a part in us choosing leaders as he was actually engaging.

If you’re a landlord considering Cheltenham Peter Ball/Leaders as your letting agent, it’s important to be aware of the termination fee outlined in their Terms of Business. Many other local agen... See more

Polite Waited for me as I nipped to the shop Did house inspection and left Wasn't here long Lovely girl ellie was And hollie is always lovely when I ring up and tries to help

Callum was lovely during the viewing, provided all the information which we need and was patience when I asked questions.

Calum was very professional, understanding and very helpful. I would appreciate if everyone was the same as Calum Thank you very much Calum

The service was disappointing and did not meet expectations. Communication was unclear, and there was a lack of cooperation with the client. The move-out process was complicated, and the documen... See more

Calum was brilliant and went above and beyond to get me sorted in the new property