I placed an order for hair bundles with express delivery (£15) and they sent me the incorrect ones. I contacted them and they asked me if I wanted compensation or for them to resend the item. I paid f... See more
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Website layout needs updating because typing in what you're searching for is difficult however order process was clear and quick. Quick delivery, value for money and good updates. Hair is fantastic qu... See more
Company replied
I order 3 bundles of hair, expecting it to come in 2-3 business days as they promoted. It’s been 10 days since then, and I have had no updates on my order since then. I contacted/emailed them twice to... See more
Company replied
Tried to phone company 0208 640 8595 at least 8 or 9 times during the week to find out if they had my order in stock! Nobody ever answered the phone on that number. So I Emailed them this morning & I... See more
Company details
- Beauty Supply Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Hair Extensions Supplier
- Hair Product Store
Written by the company
Beautizone.co.uk: Your One-Stop Shop for Premium Hair & Beauty Products. At Beautizone.co.uk, we specialize in offering a diverse range of hair and beauty products from hundreds of trusted brands. With over a decade of expertise in the Afro Hair & Beauty industry, we are dedicated to bringing you the best and most suitable products to enhance your beauty and confidence. Whether you're searching for premium haircare, skincare, or cosmetics, we’ve got you covered. Our website operates 24/7, providing you with the convenience of shopping whenever you like. Additionally, our friendly and knowledgeable customer service team is always available to address your questions, concerns, and needs. We pride ourselves on delivering an exceptional shopping experience, from easy navigation to fast and reliable delivery. We stock a wide variety of brands that cater specifically to Afro-American and multicultural beauty needs. Some of our top brands include: Hair Extensions & Accessories: Sensationnel, X-Pression, Cherish, Spectra, Impression Hair Care & Styling: Shea Moisture, Creme of Nature, Cantu, ORS, Aunt Jackie’s, Taliah Waajid Skincare & Cosmetics: Makari, Fair & White Paris, Clear Essence, Extreme Glow, Dark & Lovely, Otentika Hair Color & Treatments: Adore, Crazy Color Accessories & Tools: Wahl, Magic Accessories We are passionate about helping you discover products that suit your unique needs. Whether you’re looking to enhance your natural hair, explore new skincare solutions, or experiment with vibrant hair colors, Beautizone.co.uk is your trusted partner for all things beauty. Join our growing community of happy customers and shop with confidence knowing that your satisfaction is our priority. We also value your feedback and look forward to hearing about your experiences with us on Trustpilot!
Contact info
London, United Kingdom
- 0203 8244 944
- Support@Beautizone.co.uk
- beautizone.co.uk
2.7
Poor
304 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing service
Amazing service, their beauty products are cheaper than amazon, plus they give you a little gift with your purchase. Love it
September 23, 2023
Unprompted review
Reply from Beautizone UK
Dear Jane
Thank you so much for your amazing feedback! We’re absolutely thrilled to hear that you’re so happy with your experience. 😊 Your kind words mean a lot to us, and they truly brighten our day!
We look forward to serving you again soon. If there’s anything else we can assist you with, don’t hesitate to reach out.
Thanks for choosing Beautizone!
Warm regards,
Customer Support Team
Beautizone.co.uk
Items as described
Items I bought arrived on time and exactly as described. Would by from them again
August 20, 2023
Reply from Beautizone UK
Dear Jane
Thank you so much for your amazing feedback! We’re absolutely thrilled to hear that you’re so happy with your experience. 😊 Your kind words mean a lot to us, and they truly brighten our day!
We look forward to serving you again soon. If there’s anything else we can assist you with, don’t hesitate to reach out.
Thanks for choosing Beautizone!
Warm regards,
Customer Support Team
Beautizone.co.uk
Gave me 1 piece of hair when l ordered…
Gave me 1 piece of hair when l ordered 4 pieces of hair
August 20, 2023
Easy to order
Easy to order , fab products at competitive prices , smooth delivery 👌, will definitely use again
August 17, 2023
Reply from Beautizone UK
Dear Jane
Thank you so much for your amazing feedback! We’re absolutely thrilled to hear that you’re so happy with your experience. 😊 Your kind words mean a lot to us, and they truly brighten our day!
We look forward to serving you again soon. If there’s anything else we can assist you with, don’t hesitate to reach out.
Thanks for choosing Beautizone!
Warm regards,
Customer Support Team
Beautizone.co.uk
Reply from Beautizone UK
Dear Jane
Thank you so much for your amazing feedback! We’re absolutely thrilled to hear that you’re so happy with your experience. 😊 Your kind words mean a lot to us, and they truly brighten our day!
We look forward to serving you again soon. If there’s anything else we can assist you with, don’t hesitate to reach out.
Thanks for choosing Beautizone!
Warm regards,
Customer Support Team
Beautizone.co.uk
Delivery was prompt
Delivery was prompt, and product good value. Colouring not quite as shown. Deeper colour than it looks online.
July 18, 2023
Reply from Beautizone UK
Dear Jane
Thank you so much for your amazing feedback! We’re absolutely thrilled to hear that you’re so happy with your experience. 😊 Your kind words mean a lot to us, and they truly brighten our day!
We look forward to serving you again soon. If there’s anything else we can assist you with, don’t hesitate to reach out.
Thanks for choosing Beautizone!
Warm regards,
Customer Support Team
Beautizone.co.uk
Reply from Beautizone UK
Dear Jane
Thank you so much for your amazing feedback! We’re absolutely thrilled to hear that you’re so happy with your experience. 😊 Your kind words mean a lot to us, and they truly brighten our day!
We look forward to serving you again soon. If there’s anything else we can assist you with, don’t hesitate to reach out.
Thanks for choosing Beautizone!
Warm regards,
Customer Support Team
Beautizone.co.uk
Quick delivery, package was in a good condition too.
Arrived earlier than I expected.
Good quality hair as expected.
Will order again from this company.
July 15, 2023
Unprompted review
Reply from Beautizone UK
Dear Jane
Thank you so much for your amazing feedback! We’re absolutely thrilled to hear that you’re so happy with your experience. 😊 Your kind words mean a lot to us, and they truly brighten our day!
We look forward to serving you again soon. If there’s anything else we can assist you with, don’t hesitate to reach out.
Thanks for choosing Beautizone!
Warm regards,
Customer Support Team
Beautizone.co.uk
Quick delivery
June 18, 2023
Reply from Beautizone UK
Dear Jane
Thank you so much for your amazing feedback! We’re absolutely thrilled to hear that you’re so happy with your experience. 😊 Your kind words mean a lot to us, and they truly brighten our day!
We look forward to serving you again soon. If there’s anything else we can assist you with, don’t hesitate to reach out.
Thanks for choosing Beautizone!
Warm regards,
Customer Support Team
Beautizone.co.uk
Quick and simple delivery
June 18, 2023
Reply from Beautizone UK
Dear Jane
Thank you so much for your amazing feedback! We’re absolutely thrilled to hear that you’re so happy with your experience. 😊 Your kind words mean a lot to us, and they truly brighten our day!
We look forward to serving you again soon. If there’s anything else we can assist you with, don’t hesitate to reach out.
Thanks for choosing Beautizone!
Warm regards,
Customer Support Team
Beautizone.co.uk
Absolutely fantastic ordered my hair it…
Absolutely fantastic ordered my hair it came within 3 days and I was informed all the way. When it arrived it was in good condition and the colour was perfect. Thank you me and my daughter will be shopping here in future.
May 18, 2023
Reply from Beautizone UK
Dear Jane
Thank you so much for your amazing feedback! We’re absolutely thrilled to hear that you’re so happy with your experience. 😊 Your kind words mean a lot to us, and they truly brighten our day!
We look forward to serving you again soon. If there’s anything else we can assist you with, don’t hesitate to reach out.
Thanks for choosing Beautizone!
Warm regards,
Customer Support Team
Beautizone.co.uk
I got the product quicker than I…
I got the product quicker than I thought which was helpful. I love the product and is exactly as advertised.
May 18, 2023
Reply from Beautizone UK
Dear Jane
Thank you so much for your amazing feedback! We’re absolutely thrilled to hear that you’re so happy with your experience. 😊 Your kind words mean a lot to us, and they truly brighten our day!
We look forward to serving you again soon. If there’s anything else we can assist you with, don’t hesitate to reach out.
Thanks for choosing Beautizone!
Warm regards,
Customer Support Team
Beautizone.co.uk
Order not received and received no…
Order not received and received a communication from Beautizone but I didn’t receive all my items I’m still missing £32 worth of product. Can I please receive my £32 refund
May 28, 2023
Unprompted review
Reply from Beautizone UK
Hi Aisha,
Thank you for your review.
I sincerely apologise for the issues you are having with our service.
Can you please reply to my message with your order Number so I can look into this for you?
Kind regards,
Beautizone UK
Customer Care Team
Fast delivery process good quality…
Fast delivery process good quality product just as it show on picture easy to access all kinds of product your looking for.
I am very happy because I know the products give me peace of mind.
May 16, 2023
Reply from Beautizone UK
Dear Jane
Thank you so much for your amazing feedback! We’re absolutely thrilled to hear that you’re so happy with your experience. 😊 Your kind words mean a lot to us, and they truly brighten our day!
We look forward to serving you again soon. If there’s anything else we can assist you with, don’t hesitate to reach out.
Thanks for choosing Beautizone!
Warm regards,
Customer Support Team
Beautizone.co.uk
Excellent service from all
Product arrived on time and in excellent condition. Exactly what I ordered. Communication was informative. Very happy.
May 16, 2023
Reply from Beautizone UK
Dear Jane
Thank you so much for your amazing feedback! We’re absolutely thrilled to hear that you’re so happy with your experience. 😊
Your kind words mean a lot to us, and they truly brighten our day!
We look forward to serving you again soon. If there’s anything else we can assist you with, don’t hesitate to reach out.
Thanks for choosing Beautizone!
Warm regards,
Customer Support Team
Beautizone.co.uk
Reply from Beautizone UK
Dear Jane
Thank you so much for your amazing feedback! We’re absolutely thrilled to hear that you’re so happy with your experience. 😊 Your kind words mean a lot to us, and they truly brighten our day!
We look forward to serving you again soon. If there’s anything else we can assist you with, don’t hesitate to reach out.
Thanks for choosing Beautizone!
Warm regards,
Customer Support Team
Beautizone.co.uk
Delivery was fast
March 20, 2023
Always have what you need
Always good delivery products are reasonable always find what you need with this company very happy
March 20, 2023
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