I placed an order for hair bundles with express delivery (£15) and they sent me the incorrect ones. I contacted them and they asked me if I wanted compensation or for them to resend the item. I paid f... See more
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Website layout needs updating because typing in what you're searching for is difficult however order process was clear and quick. Quick delivery, value for money and good updates. Hair is fantastic qu... See more
Company replied
I order 3 bundles of hair, expecting it to come in 2-3 business days as they promoted. It’s been 10 days since then, and I have had no updates on my order since then. I contacted/emailed them twice to... See more
Company replied
Tried to phone company 0208 640 8595 at least 8 or 9 times during the week to find out if they had my order in stock! Nobody ever answered the phone on that number. So I Emailed them this morning & I... See more
Company details
- Beauty Supply Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Hair Extensions Supplier
- Hair Product Store
Written by the company
Beautizone.co.uk: Your One-Stop Shop for Premium Hair & Beauty Products. At Beautizone.co.uk, we specialize in offering a diverse range of hair and beauty products from hundreds of trusted brands. With over a decade of expertise in the Afro Hair & Beauty industry, we are dedicated to bringing you the best and most suitable products to enhance your beauty and confidence. Whether you're searching for premium haircare, skincare, or cosmetics, we’ve got you covered. Our website operates 24/7, providing you with the convenience of shopping whenever you like. Additionally, our friendly and knowledgeable customer service team is always available to address your questions, concerns, and needs. We pride ourselves on delivering an exceptional shopping experience, from easy navigation to fast and reliable delivery. We stock a wide variety of brands that cater specifically to Afro-American and multicultural beauty needs. Some of our top brands include: Hair Extensions & Accessories: Sensationnel, X-Pression, Cherish, Spectra, Impression Hair Care & Styling: Shea Moisture, Creme of Nature, Cantu, ORS, Aunt Jackie’s, Taliah Waajid Skincare & Cosmetics: Makari, Fair & White Paris, Clear Essence, Extreme Glow, Dark & Lovely, Otentika Hair Color & Treatments: Adore, Crazy Color Accessories & Tools: Wahl, Magic Accessories We are passionate about helping you discover products that suit your unique needs. Whether you’re looking to enhance your natural hair, explore new skincare solutions, or experiment with vibrant hair colors, Beautizone.co.uk is your trusted partner for all things beauty. Join our growing community of happy customers and shop with confidence knowing that your satisfaction is our priority. We also value your feedback and look forward to hearing about your experiences with us on Trustpilot!
Contact info
London, United Kingdom
- 0203 8244 944
- Support@Beautizone.co.uk
- beautizone.co.uk
2.7
Poor
304 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Affordable prices and great customer…
Affordable prices and great customer service! I would definitely recommend supporting this beauty care store as the lockdown restrictions are rendering these stores to close. I had a very positive experience and will continue to shop here in the future. 😊
December 23, 2020
Unprompted review
Reply from Beautizone UK
Hello Iyahna,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind Regards,
Beautizone Customer Support
I WISH I READ THE REVIEWS BEFRE…
I WISH I READ THE REVIEWS BEFRE PURCHASING ITEM FROM BEAUTIZONE.
THE PRODUCTS I RECIEVED AFFTER BUYING FROM IS FAKE AND I DEEPLY REGRET IT, BEAUTIZONE IS A SCAM !!!!!!!!
I REPEAT SCAM.
DONT BUY ANYTHING FROM THEM OR ELSE YOU EXPECT FAKE PRODUCT AND POOR SERVICE>
I WONT WAIST MY TIME TO RETURN IT CAUSE I ALREADY PUT THEM ON MY WAISTE BIN
BEAUTIZONE SHAME ON YOU !!!!!!!!
SCAM!!!!!!
SCAM!!!!!!
SCAM!!!!!!
December 22, 2020
Would recommend.
Really pleased with how fast my parcel got delivered given that it's around Christmas time and Covid. The customer service is amazing always polite and helpful, would definitely recommend this website.👍
December 21, 2020
Unprompted review
Reply from Beautizone UK
Hello Maria,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind Regards,
Beautizone Customer Support
Safe and secure package
Packing is rapped safe, my order came in time did not take longer. Very happy definitely found a home for cosmetic *five*****
December 9, 2020
Unprompted review
Reply from Beautizone UK
Hello,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Really pleased with the Sta Sof Fro…
Really pleased with the Sta Sof Fro cocoa butter lotion, It’s my favourite moisturiser, it’s hard to find online and it’s a great price at Beautizone! Arrived really quickly and packed well. Many thanks. Jennifer.
December 2, 2020
Unprompted review
Reply from Beautizone UK
Hello Jennifer,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Highly recommend!
I’m a repeat customer and will continue being one. Website it easy to navigate, prices are good and delivery is fast. Most definitely recommend this company and for those to purchase from there.
November 28, 2020
Unprompted review
Reply from Beautizone UK
Hi Tanya,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Wonderful experience with Beautizone…
Wonderful experience with Beautizone Ltd. Security of your good(s) and customer's satisfaction are what they do best! Goods are sent as advertised, secured and on time. A highly recommended site.
From Samuel, Belgium.
November 28, 2020
Unprompted review
Reply from Beautizone UK
Hello Samuel,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Reply from Beautizone UK
Hi Vonn,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Couldn’t Fault It…
Just what I needed-I had been looking for bulk lipgloss for ages, perfect condition and came in no time- great, friendly customer service will definitely be purchasing again!
November 25, 2020
Unprompted review
Reply from Beautizone UK
Hello Rosie,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
This conditioner is outstanding!
This conditioner is outstanding. I have 2C like Caucasian hair and have used this product about 4 times now. The benefits mentioned on the bottle have all proven right, but beyond that. It makes your hair so silky and smooth, it's like soul food for your hair. I will absolutely be recommending this product to everyone I know and it is a staple in my house. Love it!
November 20, 2020
Unprompted review
Reply from Beautizone UK
Hi Amez,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Amazing service
Amazing service. Competitive prices and fast delivery. Will definitely use again.
November 18, 2020
Unprompted review
Reply from Beautizone UK
Hi Catherine,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Excellent service and communication.
November 14, 2020
Reply from Beautizone UK
Hello Judy,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
quick delivery, friendly service
The items arrived very quickly with tracked delivery. Farhan was very friendly and helpful.
November 6, 2020
Reply from Beautizone UK
Hi Lucia,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Reply from Beautizone UK
Hi Clare,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Products are in good prices but postage…
Products are in good prices but postage is a bit expensive I would wait longer and save few pounds
November 4, 2020
Reply from Beautizone UK
Hi Agata,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Fantastic service..
Fantastic service... excellent shipping!!! Items purchased arrived on time, and if there is a delay, you are kept in informed.
Communication is clear and after service is sound.
I would highly recommend Beautizone for your beauty and hair needs , when you cant get to the store.
And they would go out of their way, to try ensure customer satisfaction, in trying to get products you want.
Thank you!!!!
November 3, 2020
Reply from Beautizone UK
Hi Lisa,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
I can tell you right now beautizone LTD…
I can tell you right now beautizone LTD is the most reliable company you can ever go to their customer service is a 10 out of 10 they are parcels arrive on time on the exact day honestly everything about their shop is amazing. Real and good quality products
October 30, 2020
Unprompted review
Reply from Beautizone UK
Hi Francisca,
Thank you so much for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Excellent service
Excellent service! Great products at great prices! Will defo shop here again!
October 23, 2020
Unprompted review
Reply from Beautizone UK
Hi Joanna,
Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Reply from Beautizone UK
Hi Colleen,
Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
Good
Very fast shipping and all items received. One of the bottle kids shea moisture detangler was leaking, apart from that im satisfied my purchase.
October 8, 2020
Reply from Beautizone UK
Hi,
Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Kind regards
Beautizone Customer Support
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