CENARA Skincare Reviews 

287
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Amazing Bazna salt, received within 5 days all the way through to Australia, thank you Cenara, will continue purchasing through you again 😀

Rated 5 out of 5 stars

Really happy with the possibility of buying well known qualitative Romanian herbal medicines online, without having to ask family members to send it to the Netherlands. I needed fresh Calendula extrac... See more

Company replied

Rated 5 out of 5 stars

Great Service and Good Quality Product and it helped my wife osteoarthritis on her knees and hips and myself for arthritis. We have asked our doctor before we used it he said it is fine because we are... See more

Company replied

Rated 5 out of 5 stars

Thank you for the fast shipping and providing clear tracking information that I received automatically on my email. Amazing products at really good prices. I had a lot of payment options which I rea... See more

Company details

  1. Cosmetics Store
  2. Foot Care
  3. Hair Product Store
  4. Health and Beauty Shop

Written by the company

CENARA Skincare, formerly known as PerspectiveSkin.Care, is a Romanian multi-brand online retailer specialising in original skincare, cosmetics and personal care products made in Romania. Founded in 2019, our store was created to make trusted Romanian beauty products easier to discover and order across Europe and beyond. Our selection brings together established Romanian brands and practical everyday essentials, including face creams, serums, ampoules, cleansers, body care, hair care, oral care, soaps, ointments, SPF products, hand and foot care, and products for different skin types and routines. Authenticity, clear product information and attentive customer service are central to everything we do. Our products are sourced from trusted manufacturers, official distributors and authorised supply channels. We aim to provide accurate descriptions, ingredient information, usage guidance and relevant expiry or best-before details whenever available. CENARA Skincare serves customers throughout the European Union with competitive delivery options. Depending on the destination, customers may choose home delivery, parcel shops or locker delivery. We also provide international express shipping to selected countries through established courier partners such as DHL Express, FedEx and Packeta. The rebranding from PerspectiveSkin.Care to CENARA Skincare reflects the natural evolution of our business. Our name has changed, but our online store, product selection and commitment to our customers remain the same. CENARA is rooted in Romania’s skincare heritage and shaped for modern life. We believe that beauty is not rushed, but cultivated through reliable products, thoughtful routines and the small daily gestures that help people feel comfortable and confident in their own skin. CENARA Skincare — original Romanian beauty, delivered with care.


Contact info

4.9

Excellent

TrustScore 5 out of 5

287 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(287)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The product is excellent but it comes…

The product is excellent but it comes with far too much packaging. Completely wasteful and unnecessary.

April 12, 2020
Unprompted review
CENARA Skincare logo

Reply from CENARA Skincare

Dear Sam,

Thank you very much for your review and feedback. Your opinion is very important to us, and we are very pleased to find out that you liked our product.

In regards with the packaging, we understand your concern, therefore we want to assure you that sustainability it's one of our main goals.
All our packaging is recycled and reused, the one you received included; moreover we strongly advise all our customers to do the same.

The other reason for the "heavy" packaging is related to cost and time effectiveness; our analysis shows that a stronger packaging is needed for transportation, in order for the products to arrive at their destination as intended. Since we implemented this process we haven't received any returns due to faulty transportation.

We hope to hear from you soon.
Best regards

PerspectiveSkin.Care Team

Rated 5 out of 5 stars

It's very trustworthy

It's very trustworthy! Any question is answered and we got a good guidance to choose the right products!
Very punctual about the date of delivery! Good prices, interesting offers!

March 24, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic products!!

Fantastic products!!! I am very very pleased about it!!!

February 20, 2020
Unprompted review
CENARA Skincare logo

Reply from CENARA Skincare

Thank you very much for your review, Ramona!

Rated 5 out of 5 stars

Prompt and Excellent Customer service.

Prompt and Excellent Customer service.
Thank you

February 19, 2020
Unprompted review
CENARA Skincare logo

Reply from CENARA Skincare

Hi Rita,

Thank you so much for taking the time to leave our Customer Care team a 5-star review! We are delighted to hear you're so pleased with the service you received!

Best Regards,
Claudia
Perspective Skin.Care

Rated 5 out of 5 stars

Recommended 100%

I rarely write reviews, and when I do it means I'm extremely happy with the product or company. I've been searching for skincare products and never found exactly what was right for me, then a friend suggested I try the Perspective Skincare website.
I'm very happy with the Gerovital line, soaps and cleansers they sell.
Customer service, delivery and packaging is top notch!
I recommend them to everyone.

February 9, 2020
Unprompted review
CENARA Skincare logo

Reply from CENARA Skincare

Dear Sofia,

We really appreciate you taking the time to leave a 5-star review!

If we can be of any assistance, please do not hesitate to contact us.

Best Regards,
Claudia
Perspective Skin.Care

Rated 5 out of 5 stars

Very pleasant experience overall

Real fast delivery, I was pleasantly impressed. The products are very well packed and good quality. I recomand this shop.

February 4, 2020
Unprompted review
CENARA Skincare logo

Reply from CENARA Skincare

Hi Adina,

Thanks for your great feedback. We're really glad to hear that you had a great shopping experience with us and love our products.

Best Regards,
Claudia
Perspective Skin.Care

Rated 5 out of 5 stars

So happy

So happy! Got my correct order quickly and with 2 free items!

February 3, 2020
Unprompted review
CENARA Skincare logo

Reply from CENARA Skincare

Dear Amy,

Thanks for your review. We're delighted to hear that you had a great shopping experience with us and hope that you enjoy your new products.

Best Regards,
Claudia
Perspective Skin.Care

Rated 1 out of 5 stars

You send me the wrong product

You send me the wrong product. The order was correct but you send me an other product.

December 20, 2019
Unprompted review
CENARA Skincare logo

Reply from CENARA Skincare

Dear Sarah,

Thank you for taking the time to write your review on Trustpilot as without it we would not know how disappointed you are with your latest order.

As agreed in the email discussion, we sent you another package with the correct products.

I do hope that you can accept again our sincere apologies for the disappointment and inconvenience and I hope that we can speak soon.

Have a great New Year!

Claudia
Perspective Skin.Care Team.

Rated 5 out of 5 stars

Excellent service!

December 14, 2019
Unprompted review
CENARA Skincare logo

Reply from CENARA Skincare

Daningeli, thank you so much for taking the time to leave a review and share your experience.
We are pleased to hear you are happy with your Perspective Skin.Care experience.
We hope that you will enjoy shopping with us again soon.

Best wishes!

Claudia
Perspective Skin.Care Team.

Rated 5 out of 5 stars

Excellent

Excellent shop !!!

December 9, 2019
Unprompted review
CENARA Skincare logo

Reply from CENARA Skincare

Thank you, Melinda.

How kind of your to post your recent review. Your feedback means a great deal to us.

Best wishes.

Claudia
Perspective Skin.Care Team.

Rated 5 out of 5 stars

The cosmetics are very nice

The cosmetics are very nice! And they Shipped it right away. It arrived within 4 days!

November 10, 2019
Unprompted review
CENARA Skincare logo

Reply from CENARA Skincare

Hello Jane,

We are delighted that you are happy with your order and we hope that you will enjoy shopping with us again soon.

Best regards.

Claudia
Perspective Skin.Care Team.

Rated 5 out of 5 stars

Very pleased !

Order processed very fast, quick delivery, my products came in spotless, sealed and in good shape. Professional service ! Very pleased!

November 9, 2019
Unprompted review
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