Beauty and the Boutique Reviews 

377
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers are genuinely thrilled with the fantastic makeup products, emphasizing how lightweight and effective the concealers and mascaras truly are. People also love the wonderful video tutorials, which make applying daily cosmetics very easy and significantly boost their confidence. Customer service is frequently described as exceptional, with friendly staff always providing fast and supportive responses. Some reviewers were not happy with certain items, mentioning minor issues like product shade mismatches or mascaras smudging around the eyes. However, consumers pointed out that the support team quickly resolved these concerns by offering prompt refunds or replacements.

What people talk about most

Product

Users describe positive interactions with product, highlighting the excellent quality and cruelty-free nature... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent standard of makeup and... See more

Customer service

People report positive experiences with customer service, consistently praising the team for being... See more

Staff

Customers consistently report positive experiences with staff, describing the team as top-notch, incredibly... See more

User experience

Clients share positive opinions on user_experience, highlighting the helpful and easy-to-follow make-up... See more

Reviews shaping this summary

Rated 5 out of 5 stars

THE BEST! How refreshing it is to find someone - Katie - who knows their craft and is honest and genuine! I've just received my FIFTH order from BatB and I'm STILL blown away; each item is lovingly... See more

Company replied

Rated 5 out of 5 stars

Beauty and the Boutique stock an amazing range of products and save all the hard work of spending £100s to find effective ones. Customer service is the best in the business. Beauty and the Boutique s... See more

Company replied

Rated 5 out of 5 stars

Just got Love Katie Rested & Youthful Undereye Perfector & it does not disappoint. I’ve tried so many under eye concealers but never found anything that is right for me (I’m in my early 50’s) . This o... See more

Company replied

Rated 5 out of 5 stars

I purchased Love Katie Rested and Youthful, The Delilah concealer, Blinc and Lord and Berry mascaras and they are all fantastic products. Everything arrived super speedily, packaged beautifully with... See more

Company replied


Company details

  1. Health and Beauty Shop

Information provided by various external sources

BeautyandtheBoutique.com is where you get to shop my fabulous style and beauty finds from around the world. With my expert knowledge I’ve scoured the globe to find you incredible beauty solutions and confidence boosting style. Worn together, my han...


Contact info

4.9

Excellent

TrustScore 5 out of 5

377 reviews

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No recent history of asking for reviews

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4.9

All reviews

(377)

92 reviews in the last 12 months

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Rated 5 out of 5 stars

What an absolute gem!

Such a personable, helpful website! I can't believe I have only just discovered this gem. I am definitely no expert with make-up but wanted something special for my wedding day and having viewed and read several of Katie's tips, I purchased a few items. All of which I am thoroughly thrilled by! The Team even threw in a freebie for me as it was for my special day which just added to the whole experience! Thank you so much :)

October 1, 2025
Unprompted review
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Reply from Beauty and the Boutique

Oh, Kirsty, your message has truly made our hearts glow! 💜 We’re overjoyed that you discovered Beauty and the Boutique and that our little corner of the internet helped you feel extra special for your wedding day – what an absolute honour! ✨

It means the world to know Katie’s tips and your new beauty treasures made you feel confident and radiant on such a magical occasion. And we’re so happy you loved your surprise treat – a tiny token of celebration for such a beautiful milestone! 💫

Wishing you endless love, laughter, and sparkle as you begin this next chapter – and thank you for letting us be a small part of your special day! 💕

With all our love and wedding-day joy from Team Beauty and the Boutique 💖

Rated 5 out of 5 stars

So Impressed!!

I can’t even begin to explain how super the customer team have been.

I bought a range of products which I am thrilled with except for one. I shared this with the team and they were so helpful & resolved my query almost immediately. I am so impressed & so happy. Thank you, truly 😍

October 16, 2025
Unprompted review
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Reply from Beauty and the Boutique

WOW, wow, WOW, thank you for your lovely feedback, Marijke ⭐️ 🤗 ✨

We couldn’t do what we do without your amazing support - we’re just SO happy to have you here as part of our Beauty and the Boutique journey.

We're so pleased to be able to help you - thank you for allowing us to.

You've really made our day, thank you again for taking the time to be so lovely.

We're so pleased we could make this right for you. 🌸

Here’s wishing you a wonderful day! 💞

Sending lots of love from Team Beauty and the Boutique ❤ xox

Rated 5 out of 5 stars

Excellent customer service

Excellent company. First class customer service. Lovely friendly response to my query. I highly recommend this company and will definitely buy more of their products.

September 30, 2025
Unprompted review
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Reply from Beauty and the Boutique

YAY, thanks so much for your lovely words, Franzella 😍 This is GREAT news! We're so pleased we could help you. Thank you for taking the time to be so lovely to us, Franzella. This is most helpful to us and to others in our community.

We're over the moon that you're enjoying all things Beauty and the Boutique. ⭐️

Happy makeup'ing! 💄

We're sending you the biggest HUGS and lots of love your way, from your friends here at Beauty and the Boutique 💗 🌸 xoxox

Rated 5 out of 5 stars

Absolutely love Katie's website

Absolutely love Katie's website. Fantastic tutorials and the products are excellent. I asked advice and Katie suggested the items I purchased and they are all perfect. They arrived beautifully packaged.

August 1, 2025
Unprompted review
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Reply from Beauty and the Boutique

Thank you for your gorgeous feedback, Kate. ⭐️ 😍

We're so pleased you're enjoying all things Beauty and the Boutique.❤️

We couldn’t do what we do without your amazing support - we’re just SO happy to have you here as part of our Beauty and the Boutique journey.

Thank you for making our day with your lovely feedback, Kate. You're a SUPERSTAR ⭐️

Here’s wishing you a wonderful day!

Sending lots of love from Team Beauty and the Boutique 😘 xoxox

Rated 5 out of 5 stars

Exceptional Service That Deserves Recognition

just wanted to add how incredibly impressed I am with the customer service I’ve received since I wrote my review. Beauty & the Boutique really goes above and beyond, and I truly appreciate the way everything was handled. Not only was my issue resolved quickly, but the kindness, generosity, and professionalism shown made such a difference.
It’s rare to come across a company that genuinely values their customers in this way, and I’ll definitely continue shopping with them. Highly recommended!

September 17, 2025
Unprompted review
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Reply from Beauty and the Boutique

Oh Suzette, you have absolutely made our entire day here at Beauty and the Boutique HQ with your wonderful words 💖

Thank you from the bottom of our hearts for taking the time to share your experience with not only us but the rest of our fabulous community, too, we appreciate your sweet support so dearly! 💞

We're so pleased we were able to help resolve your issue this time and that you feel valued, this is everything we believe in and it warms our hearts to know you're happy!

Thank you again for cheering us on, we feel so incredibly grateful to have you on this journey with us! 🥰

Sending BIG hugs and heaps of love from all the team here at Beauty and the Boutique 💖

Rated 5 out of 5 stars

Katies tutorials & Products are fantastic for older ladies

If you're a complete nightmare with makeup like I am, but now getting older and don't like the zombie look, Katie's tips are superb. I have never really worn makeup so I am a total novice. The tutorials are really easy to follow and the products she recommends are fabulous too.

September 14, 2025
Unprompted review
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Reply from Beauty and the Boutique

Awww, Nikki ☺️

Your wonderful feedback has absolutely made our day! 💞 Thank you SO much for taking the time to share this with us 💕 We’re over the moon to hear that Katie’s tutorials and product recommendations have been helpful for you 💫

It’s never too late to enjoy makeup, and we love that you’re finding confidence and joy in discovering new tips and products that feel right for you ✨

We’re so grateful to have you as part of our Beauty and the Boutique community, thank you again for cheering us on! 💛

Sending lots of love and very warmest wishes from all the team here at Beauty and the Boutique 💖xoxo

Rated 5 out of 5 stars

Amazing, second to none customer care!

I had an issue with one of my products (my fault, not the company’s) but beauty and the boutique responded to my request for help almost immediately and surpassed my expectations in their help. I was not expecting such a customer response. Fantastic, personal customer care. I cannot praise them enough. I will shop with you them again, thanks so much, Caroline

September 12, 2025
Unprompted review
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Reply from Beauty and the Boutique

Caroline, thank you so much for your kind words – they’ve truly made our day! 💖

We’re so pleased our team could help you so quickly and that the experience went above and beyond your expectations. Offering personal, caring support is at the heart of everything we do, and it means the world to know that it made a difference for you. ✨

We’re so grateful for your trust and kind praise, and we can’t wait to welcome you back for more beauty magic very soon!

With love,
The Beauty and the Boutique Team 💕🌟

Rated 5 out of 5 stars

I'm not surprised that this company…

I'm not surprised that this company gets glowing reviews, as they really do go above and beyond for their customers. I'm not sure how they make money though because they seem to do random acts of kindness for people (my recent surprise was MUCH appreciated). I have purchased products from here over the years and one of my favourites is the Rested and Youthful by Katie.

I blend two colours - the Porcelain and Fair - to get my perfect colour match. It really is beautiful and makes me look less tired. It doesn't crease or settle in fine lines. The trick is to pat in a small amount (over foundation) until it totally blends in with your skin. Then re-layer if needed.
Katie has an excellent tutorial to show you how to do this. I also mix R&Y with moisturiser and apply it all over my face on 'light' make-up days. The packaging is unique and gorgeous. I love having it in my make-up bag.
Thanks B&TB xx

September 4, 2025
Unprompted review
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Reply from Beauty and the Boutique

Oh, Val, your message has completely made our day! 💕 We are so touched by your kind words about our little random acts of kindness – it’s exactly the joy we hope to bring to our wonderful community! ✨

We’re thrilled to hear that the Rested & Youthful Under Eye Perfector has been such a staple in your routine – blending Porcelain and Fair for the perfect match? Genius! 🌟 That pat-and-layer trick is exactly how we designed it to give that flawless, bright-eyed effect without creasing or settling. And we absolutely love that you’ve found a way to use it all over for light-makeup days – that’s the kind of versatility we adore hearing about!

Thank you for being such a loyal part of the Beauty and the Boutique family – your thoughtfulness, tips, and support mean the world to us. 💫

With all our love, sparkle, and gratitude from Team Beauty and the Boutique 💖

Rated 5 out of 5 stars

Youthful and Rest under eye perfector works like magic!

I’ve loved all the products I’ve used and I particularly wanted to mention the Love Katie Rested and Youthful under eye perfector - it works like magic!
Having tried absolutely loads of concealers, this one is hands down the most amazing product I’ve ever used. A tiny amount of this incredibly light liquid covers my dark circles without looking discoloured, heavy or caking. I’ve no idea how you’ve created this magic formula but I will never use anything else!

September 4, 2025
Unprompted review
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Reply from Beauty and the Boutique

Wow, thank you so much for this stunning feedback! 💕 We are beyond thrilled that the Love Katie Rested & Youthful Under Eye Perfector has worked its magic for you – hearing that it’s the best concealer you’ve ever used just makes our hearts burst with joy! ✨

The light, skin-like formula is exactly what we envisioned to give you flawless coverage without the heaviness, and knowing it’s made such a difference for your dark circles fills us with so much pride!

We’re so grateful to have you in the Beauty and the Boutique family, and we can’t wait to keep bringing more magic your way! ☺️

With love, light, and endless thanks from Team Beauty and the Boutique 💖

Rated 5 out of 5 stars

Brilliant company and products

This is the first time I have used this company.
I am thrilled with the products service and care into the packaging. I don’t think I have ever used a company that really love and care for their products.Katie you are a credit to your company.
Although I am 70 I still love my makeup and skin care routine.keep up your excellent work.We Can make people feel good again about themselves .

August 22, 2025
Unprompted review
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Reply from Beauty and the Boutique

Anita, thank you so much for your kind words – they’ve truly touched our hearts! 💖

We’re absolutely thrilled that your first experience with Beauty and the Boutique has been such a positive one. Hearing that you felt the love and care we put into our products and packaging means everything to us – it’s exactly what we hope every customer feels.

Katie will be so touched by your words – she pours her heart into everything we do, and knowing it’s made a difference to your routine is just wonderful. At 70, your love for makeup and skincare is inspiring – beauty is for every age, and we couldn’t agree more that it has the power to make people feel amazing about themselves again. ✨

Thank you for trusting us on your beauty journey – we’re so grateful to have you as part of the Beauty and the Boutique family.

With love,
The Beauty and the Boutique Team 💕✨

Rated 5 out of 5 stars

Exceptional Products | Personalised Service

Katie and the team excel in their descriptions of the products they sell. You always get exactly what it says on the tin! I’m a repeat customer who swears by their Doe Eye mascara, Daniel Sandler fluid blush and the Eye Of Horus eyeliners (of which I own 4 colours!). I’ve been shopping with B&TB for around 6 years now and I use them for bespoke items, e.g. after years of searching for non-smudging, waterproof eye makeup I stumbled across this website and it was the answer to all my prayers. My purchases always arrive promptly and are beautifully wrapped and with little instruction cards on the products I purchased. It feels like a bespoke service, especially with the love heart sweets which I always enjoy! It’s safe to say B&TB have a lifelong customer in me.

August 6, 2025
Unprompted review
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Reply from Beauty and the Boutique

Christine, thank you so much for your amazing words – they mean the absolute world to us! 💖

It’s such an honour to have been part of your beauty routine for around six years, and to know that products like Doe Eyes Mascara, Daniel Sandler Fluid Blush, and your beloved Eye of Horus Eyeliners have become firm favourites is just wonderful. We love hearing how our recommendations have helped you finally find those long-searched-for beauty solutions! ✨

We’re thrilled you enjoy the extra touches – from the prompt delivery and beautiful wrapping to the product cards and, of course, the little packet of Love Hearts! We want every order to feel like a treat made just for you, so knowing it feels that way makes us so happy.

Having you say we have a lifelong customer is the greatest compliment – we’re so grateful for your trust, loyalty, and support over all these years.

With love and gratitude,
The Beauty and the Boutique Team 💕✨

Rated 5 out of 5 stars

Lovely, relatable and down to earth People

I've bought many things off this company over the past few years. I absolutely love watching the videos on how to apply the products etc and the advice they give is so helpful. Katie and Katie (yes that's right!) make me laugh so much and they are so down to earth. They have the same problems as most of us do with dark circles, line and wrinkles and to see them start from scratch with the make up tutorial just makes them even more relatable. I have contacted Customer service on the odd time and nothing is too much trouble. The products they promote and sell are top notch and I have never been disappointed with any of them.
Very highly recommend!!

May 16, 2025
Unprompted review
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Reply from Beauty and the Boutique

Karen, thank you so much for your beautiful words – we’re smiling from ear to ear as we read your message! 💖

It means the world to know you’ve been with us over the years and still love the products, advice, and especially the videos – Katie and Katie do have a way of making beauty feel joyful, real, and downright funny, don’t they?! 😄

We’re so glad their honest approach resonates with you – sharing real skin, real concerns, and real solutions is at the heart of everything we do. And hearing that our customer service has been there when needed just warms our hearts.

Thank you for your continued support and lovely recommendation – we’re so lucky to have you in the Beauty and the Boutique family!

With love and gratitude,
The Beauty and the Boutique Team 💕✨

Rated 5 out of 5 stars

Customer service is incredible

This company really is something else when it comes to customer service.

I haven't properly trialled the products I have received but the customer service has blown me away.

On of the products I received was unfortunatley damaged. I emailed on a Sunday and within 30 minutes they had sent out a new product. Incredible.

Prior to purchase I had questions and the team helped by email very quickly which gave me the confidence to place my order.

Please keep up the excellent customer service it really is amazing.

The videos on the website are also fab.

June 15, 2025
Unprompted review
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Reply from Beauty and the Boutique

Lidia, thank you SO much for your kind and thoughtful words – they truly mean the world to us! 💖

We’re so sorry that one of your items arrived damaged, but we’re absolutely delighted that our team was able to sort it out quickly for you. Ensuring you feel supported, cared for and confident in every step of your experience with us is what we’re all about.

It’s wonderful to hear that our speedy replies and helpful guidance gave you the confidence to place your order, and we’re excited for you to fully explore the products and (hopefully!) fall in love with them too! 🤩

Thank you as well for the lovely feedback on our videos – we love creating helpful, easy-to-follow tutorials, and we’re thrilled you’ve enjoyed them.

We’re so grateful to have you with us, and we promise, we’ll keep going above and beyond.

With love,
The Beauty and the Boutique Team 💕✨

Rated 5 out of 5 stars

Outstanding customer service and…

Outstanding customer service and fabulous products that actually work! I'm telling everyone about them and will definitely be watching more of their helpful videos.

June 18, 2025
Unprompted review
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Reply from Beauty and the Boutique

Thank you so much for your lovely words – we’re absolutely delighted to hear you’ve had such a great experience with us! 💖

It means everything to know that our products are truly working for you – that’s always our number one goal. And hearing you’re sharing the love with others and planning to watch more of our videos? That’s just the icing on the cake!

We’re so grateful for your support and can’t wait to bring you even more beauty tips, tricks and treasures very soon.

With love,
The Beauty and the Boutique Team 💕✨

Rated 5 out of 5 stars

I have just ordered for the first time…

I have just ordered for the first time cosmic glow - so many times I have been taken in by adverts to find they fail to meet expectations when you buy them, BUT I honestly love this to a point I am obsessed with this product !!
A 58 year old woman with dull skin I have tried many products to make it come to life and thus does exactly what Katie said it would do !! I keep looking in the mirror as amazed at how fresh and shiny my face looks!
I would thoroughly recommend trying this product yourselves!

June 1, 2025
Unprompted review
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Reply from Beauty and the Boutique

Sarah, your message absolutely made our day – thank you so much! 💖

We’re so thrilled to hear that Cosmic Glow has worked its magic on you! Hearing that it’s lived up to Katie’s promises – and even gone beyond your expectations – is exactly what we dream of when creating and recommending our products. ✨

At 58, your skin deserves to shine with confidence and radiance, and it’s such a joy to know you’re seeing that glow every time you look in the mirror. That fresh, luminous finish is what Cosmic Glow was made for – and we’re over the moon that it’s become your new obsession!

Thank you for putting your trust in us (especially after so many let-downs from other brands), and for recommending it to others – your kind words truly mean the world.

With love and glow, The Beauty and the Boutique Team 💕🌟 xox

Rated 5 out of 5 stars

Love love love!

Love love love!! ❤️
Super fast delivery. Beautifully wrapped purchases in pink tissue paper with little sweets.
Everything I’ve bought so far has been high quality and looks expensive and luxurious.
I’ve finally found an eyeshadow palette that not only suits my colouring it compliments my eyes beautifully (The Rare Gem). I’m 62 and my search is over for eyeshadow I can quickly apply for a lovely fresh day look and a beautiful evening look..all in one palette.
The overnight face tanner is gorgeous. Subtle and gives me a fresh, healthy tan without looking fake or orange. Doesn’t transfer to pillows either!
Can’t wait for my next delivery!
I’m a convert from a very expensive, well known brand.
Affordable, beautiful makeup and plenty of tips, advice and videos to help ❤️

May 31, 2025
Unprompted review
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Reply from Beauty and the Boutique

Oh wow – thank you so much for this absolutely gorgeous review, Jill! 💖

We’re so delighted to hear how much you’re loving your Beauty and the Boutique experience – from the speedy delivery and pink tissue wrapping to the little sweet treats (because who doesn’t love a touch of joy with their beauty delivery?).

Hearing that The Rare Gem has ended your eyeshadow search at 62 truly makes our hearts sing! It’s such a beautiful palette, and knowing it flatters your colouring and works for both day and evening looks is exactly what we hoped it would do.

And we’re thrilled you’re loving the Overnight Face Tanner too – subtle, healthy, fresh, and no orange in sight (or on your pillows!). That’s what we call a glow up made easy. ☀️

We’re so honoured to be your new beauty go-to – especially knowing you’ve come from a luxury brand. Your words mean everything, and we can’t wait to delight you with your next delivery!

With all our love,
The Beauty and the Boutique Team 💕✨

Rated 5 out of 5 stars

What a brilliant customer service

What a brilliant customer service. I placed an order which arrived in a couple of days. Very impressive. Each item beautifully wrapped with a lovely card or thanks for the order. I then realised I had forgotten something off my order and messaged to ask if it was possible to send this separately without the 20% discount as it would have been if I had originally included it. As it was my first order they then sent it out to me and even better, it was complimentary. Cannot fault this company - prompt, friendly, informative. Best customer service I have had in a very long time. Thank you.

May 21, 2025
Unprompted review
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Reply from Beauty and the Boutique

WOW, thank you SO much for your amazing support and feedback! This has made our day.

We're so pleased we could help and make this right for you. ⭐️ 💗 Thanks a million for your kind and thoughtful message💖

We couldn’t do what we do without your amazing support - we’re just SO happy to have you here as part of our Beauty and the Boutique journey.

Here’s wishing you a wonderful day.

Sending lots of love from Team Beauty and the Boutique ❤ xoxox

Rated 5 out of 5 stars

New to makeup

I stumbled across Beauty and the Boutique by accident via an ad online which I don’t normally bother to watch. However Katie instantly engaged me so I continued to watch. I am late 50s and never been interested in make up before but now find myself engaged and a customer! The products I have used so far have been great, good quality without being over the top price wise. The customer service has been excellent. Very pleased.

May 9, 2025
Unprompted review
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Reply from Beauty and the Boutique

Aww, Rebecca - what a joy to read your message! ✨

We’re so happy that our post found its way to you, and even more thrilled that Katie’s warmth and approach sparked something new for you 💛 It means the world to know that we’ve helped you feel excited about makeup, especially after not being drawn to it before. That’s the magic we always hope for!

Hearing that you’re enjoying the products and feeling supported by our team truly fills us with gratitude - thank you for trusting us and for being part of our Beauty and the Boutique community 💜

Here’s to more moments of discovery, delight and effortless beauty - we're so glad to have you with us!

With love from all of us at Beauty and the Boutique 💖 xoxo

Rated 5 out of 5 stars

The team at Beauty and the Boutique are…

The team at Beauty and the Boutique are out of this world! Just when you thought customer service does not really exist anymore, you come across this team of wonderful, thoughtful, professional, generous people. All products are exactly as you see them demoed by Katie. They are great quality and beautiful. I also truly appreciate that Katie takes the time guiding customers through how to use them and she does it with so much grace and in a fun way. Love everything about this company! Well done!

April 25, 2025
Unprompted review
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Reply from Beauty and the Boutique

WOW, beautiful Ella, thank you SO much for your gorgeous review and kind words.

This has really made our day. 💗 ⭐️ 💗

We're so pleased you're enjoying all things Beauty and the Boutique 🌈 This is the best thing for us to hear.

Awww thank you for your kind compliments, Ella, we're so pleased we helped you and made you feel like this!

We couldn't do what we do without amazing people like you cheering us on!

Thank you for your amazing support once again. We so appreciate you, Ella.

We hope you have a day as AMAZING as you are. 🥰

With love and very warmest wishes from Team Beauty and the Boutique ✨ xoxox

Rated 5 out of 5 stars

I love everything about Beauty and the…

I love everything about Beauty and the Boutique, the vast array of products, the huge resource of tips and tricks, video tutorials and guidance and the amazing customer service. The quality of the products are excellent - I've not been disappointed with anything i have bought (and it's a lot!) The customer service is the best I have ever come across - they are prompt at responding to any questions or queries and literally fall over themselves to help you and are always so kind.

With the videos and tutorials to follow and the new products I've gained so much confidence in the make up and my skin health - I feel like it's really improved, which is a massive boost.

I've also read on their website things they do to support the environment and support a dog charity abroad - a very strong socially conscious business.

May 16, 2025
Unprompted review
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Reply from Beauty and the Boutique

Thank you so much for this truly beautiful message – we’re absolutely over the moon reading your kind words, Rachel! 💖

It means the world to hear that you love everything about Beauty and the Boutique – from our product range to the tutorials and tips, and especially our customer service. We really do put our hearts into every detail, and knowing it’s made such a difference to your experience (and your confidence!) is the greatest reward.

We’re especially touched to hear that our content has helped boost both your makeup skills and your skin health – that’s exactly why we do what we do! Helping you feel amazing in your skin is always our goal.

And thank you for mentioning our efforts to support the planet and the causes close to our hearts – like the wonderful dog charities we work with. We’re so proud to be a socially conscious business, and to have customers like you who care just as deeply.

We’re so grateful for your support – thank you for being such a valued part of the Beauty and the Boutique community.

With love, The Beauty and the Boutique Team 💕✨

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