THE BEST! How refreshing it is to find someone - Katie - who knows their craft and is honest and genuine! I've just received my FIFTH order from BatB and I'm STILL blown away; each item is lovingly... See more
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BeautyandtheBoutique.com is where you get to shop my fabulous style and beauty finds from around the world. With my expert knowledge I’ve scoured the globe to find you incredible beauty solutions and confidence boosting style. Worn together, my han...
United Kingdom
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Year after year, I continue to be amazed by Beauty and the Boutique!
So much kindness, care, and generosity!!
I've never found anything like it in any other store or website.
The whole team is incredibly kind.
If you ask a question, you get a very clear and detailed answer in record time!!
The customer service is outstanding, and everything is done to ensure you're happy and satisfied.
And Katie keeps discovering amazing new products, and the videos really help us use them properly!
In short, I'm totally won over, and for years I've been buying all my beauty and makeup products exclusively from Beauty and the Boutique because I completely trust them!!!

Reply from Beauty and the Boutique
The videos are fantastic for recommending premium products and how to apply them with a good dose of fun included. Any queries I've emailed have been answered within a few hours and the recommendations have always been bang on! Hi highly recommend Beauty & the Boutique for your makeup products. Plus.. they have their dogs in the office.. what is there not to love about this company! x

Reply from Beauty and the Boutique
I have tried so many 'anti clump' and 'anti smudge' products over the years and non of them have ever lived up to that claim - even the very expensive ones. But now I have found Doe Eyes I won't be looking back! It applies beautifully with no clumping and after several hours of wear there is no sign of panda eyes at all.
I also wanted to mention the amazing customer service. After my initial order went missing (a Royal Mail issue, not theirs at all), they express shipped a replacement order to me so I would have it in time for my holiday. Now, that is exceptional customer care.
Doe Eyes was my first purchase from this brand but I will 100% be looking to swap out other products with theirs in the future.

Reply from Beauty and the Boutique
I've been using Beauty and the Boutique products for several years now, and I couldn't be happier. They always recommend the very best you can find online, and their selections are consistently top-quality. Shipping is always punctual, and the packages are so thoughtfully wrapped — my daughter especially loves the little heart-shaped candies they include as a gift! The tutorials on their website are incredibly helpful, and the staff is genuinely kind and always available to assist. Highly recommended!

Reply from Beauty and the Boutique
I have been using beauty and the boutique for a few years now, love all of their products and Katie’s makeup tutorials are great and so easy to follow. I have never been disappointed with anything I have ordered, packaging is always beautifully done. Recently had to use their customer services it was exceptional. Do not hesitate in using this company.

Reply from Beauty and the Boutique
I have been using Beauty and the Boutique for a few years now, and to be honest, they are faultless!!
Katie is passionate about her work, and only brings good quality but affordable stuff to the table. Her team is second to none, they are prompt when answering any queries, polite, and their customer service is first class.
Also every time you shop there is a tree planted in your honour.... it doesn't get any better than that AND she helps with charities
Do not hesitate to use Beauty and the Boutique...you won't regret it.

Reply from Beauty and the Boutique
The entire team at beauty and the boutique deserve to be recognised for their amazing work! From sourcing the best beauty products to helping you in any way possible! Some reviewers have stated that the products are expensive, I would say if you want the best, then you’re not going to waste your money! I have emailed the team for their help and have received prompt replies each time! They really are amazing!

Reply from Beauty and the Boutique
I've been using Beauty and the Boutique for years now. Their products are amazing and all the tutorials Katie provides are so helpful. More recently, I even received exceptional customer service support from a query about wedding make-up. Love this shop, the team and Katie - you really can't go wrong!!

Reply from Beauty and the Boutique
Completely love Katie and her amazing team! The tutorials are brilliant. I have learnt a lot and bought some amazing products.
Can’t recommend Beauty and the boutique enough. Just take a look! 😊

Reply from Beauty and the Boutique
I have ordered multiple products from Beauty and the Boutique over the last couple of years, and have had a fantastic experience with this company. Katie really knows products and has curated some fantastic choices. I have to say, though, that the ones she has created in her Love Katie line are hands down some of the best products I’ve used. I love this company and cannot recommend it enough!

Reply from Beauty and the Boutique
The items are very expensive for what you get. Some of the products are more like trial size products and After going online I have found well known brands to be better value for your money. The products themselves were no better than the cheaper eyeliners, mascara, blush and eyebrow pencils I already own so for that reason I do not feel I would recommend this site I just wish I'd done my research and saved myself £100

Reply from Beauty and the Boutique
I have been buying Beauty and the Boutique products for a few years now and have never been disappointed with any of them. The Company are just lovely to deal with. They have all these helpful videos teaching you how to use their various products and Katie (and her friends) come over as so likeable and positive - and beautiful. Any emails I have had to send have been responded to immediately. Excellent communications. I can't think of another beauty firm that deals in such a lovely way with its customers - and the products do really work as well as they say they will. I can't recommend highly enough.

Reply from Beauty and the Boutique
I always buy my make up from Beauty and the Boutique becauae there is nothing not to love and with new choices just arrived this morning my mind isn't changed! Excellent products hand picked by a make up artist, down to earth videos on the products and how to use them, beautiful packaging... everything Katie does on her website is fabulous. I never give less stars because you I like a product, that's not a fault with the product itself, the site or the company, it's down to my taste, but I can honestly say I've never disliked anything I've had from BATB. ♥️

Reply from Beauty and the Boutique
I am so thankful to Katie's great and informative videos and her wonderful company. After trying countless number of concealers, I decided to try Katie's Rested & Youthful Under Eye Perfector to address my very dark circles. Sincerely, this is the best concealer I've ever used! It's like a magic eraser. It hides my dark circles, blemishes and shadows on my face so beautifully, looks completely natural, and it's easy to use. It's not dry or cakey - it's smooth and unnoticeable. You wouldn't know I have makeup on and makes me look years younger. Katie and her team are geniuses. Thank you for creating such an amazing product. I'm hooked!

Reply from Beauty and the Boutique
First order ever, spontaneous buy. I liked the authenticity and kindness of the explanations. Not disappointed at all. Really decent products. They do what they say. And most of all, you feel the care when you open the package. It is wrapped with care and love. Order something and you will see what I mean. Well done ladies, keep on the good work 💪🏼

Reply from Beauty and the Boutique
I can not thank the fabulous Happiness team enough for taking the time to reply to my email with regards to my product query with speed, professionalism, knowledge and with care. The tutorials are invaluable and you can learn alot from watching Katie and her videos. Highly highly recommend watching them. Looking forward to ordering the rested and youthful under eye perfector and using it. Thank you.

Reply from Beauty and the Boutique
I initially wrote a bad review of the products i purchased, which was the rested and youthful under eye perfector and the cosmic glow radiance booster. My review didn't get published as i didn't provide my order no etc. I've since changed my mind. I stand by the cosmic glow radiance booster having a strong scent and not mixing well at all with my Estee lauder double wear not underneath or mixed in. However Now i have got used to these products I've found how they work for me and amazingly with these two products alone I no longer need any foundation. A dab of the rested and youthful under eye perfector (It's coverage is amazing, now i know how to work it) I think i was using too much. And a dab of cosmic glow across the cheeks and i'm good to go. Only 4 stars as the scent is too strong for me but i love both products and cannot wait to try some more products even though i don't need them now :-)

Reply from Beauty and the Boutique
Having been stuck in a rut with makeup I was delighted to find Beauty & the Boutique recently on Facebook, the tutorials & tips are amazingly easy to follow & don’t bamboozle you with gimmicks, I’m now a convert to a new makeup application routine & have given up my old ways. I would urge everyone to give them a try.

Reply from Beauty and the Boutique
I love the information and the products that Katie shares. I’ve always been happy what I have purchased. Katie’s tutorials are so easy to follow and I get many compliments on my look. You’ll love her website, and do yourself a favor by checking it out. 😊💗

Reply from Beauty and the Boutique
I have used Beauty and the Boutique for a number of years now , there products are always the best on the market & does what it says on the tin 😀 Katie really does her research to get the top products that work & easy to use for people like us that wouldn't know where to start , they have a beautiful & easy website to see & order products all very well detailed & delivery is quick & beautiful wrapped with I love a little touch of a packet of love heart sweets 💓 I found the customer service excellent, I bought the wrong colour foundation one time and a new one was sent out straight away, oh I was told I didn't need to return the other one as I used it so that was a very kind gesture 😀, I enjoy there video clips on Facebook on the new beauty products they have found and do a demonstration on how to use it which is great & very helpful, the prices are good not to expensive but fair , it's what you would normally pay for quality, I love shopping with Beauty and the Boutique for the makeup tips the products & beauty advice, excellent, thanks guys ❤️❤️❤️

Reply from Beauty and the Boutique
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