Ordered my FAVORITE scent right now. God is A Woman by Ariana Grande. Didn't order through the direct site. (As I didn't know they had one, as this purchase was on the Walmart app) Purchased on April... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Easy to use site, products offered are reasonably priced. Pay options are good. Immediate email upon order placement and ongoing updates on delivery is very helpful. I recommend Beauty Encounter of... See more
it was done in timely fashion with product arriving quite quickly. the order process was easy and clean, and most importantly without endless ads. the only drawback was delivery was left in open s... See more
What I love about Beauty Encounter besides their low prices is that your order arrives so quickly. They never fail to send samples to enjoy also. I'm so glad Beauty Encounter is around because I love... See more
Company details
Written by the company
At Beauty Encounter we are obsessed about beauty. We have the largest selection of authentic beauty essentials at affordable prices. Think of us as the world’s largest beauty counter with more than 8,000 fragrance, skincare, make up and hair care products available at your fingertips. We carry the big name brands and specialize in hard-to-find and niche brands. With more than 500 brands to shop from, you just might find a new beauty obsession today!
Contact info
18480 Pacific Street, 92708, Fountain Valley, United States
- 888-844-7730
- info@beautyencounter.com
- beautyencounter.com
4.5
Excellent
189 reviews
Replied to 12% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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This company had exactly what I was …
This company had exactly what I was looking for & my order arrived swiftly & was carefully packaged. I'm very pleased & would order from them again!
January 12, 2018
Unprompted review
Customer Service
I have read a few customer service complaints about this company and I have to say I could not disagree more. They are added to the list of only 3 online perfume retailers that I trust to buy from. I have ordered from them now a few times and my package came very quickly. I want to add that when I purchased my latest perfume from them, I happened to find it advertised on Amazon for $100 less shipping from their company and they didn't even hesitate on doing a return and honoring the Amazon price. Quality A+, customer service A+. The fact that this is a family run operation makes me want to purchase from them even more.
October 2, 2017
Unprompted review
Not impressed
No customer service response, does not include free samples as they advertise
January 25, 2017
Unprompted review
Been to actual site location.
This is a family run business. They are very friendly and I've purchased from them many times over the last 10 years. Never had an issue with product and prices are good.
December 25, 2016
Unprompted review
horrible
This is my first time purchasing on beauty encounter and my purchase got decline I don't understand how if they took away the amount from my account so far this is the WORST online shopping experience I've had smh I hope to God they deliver what I ordered since they took my money away
April 30, 2016
Unprompted review
awful experience
Complete lack of customer service, no answer to emails at all and very rarely answer phone calls (one out of 3 answered). Paid for express delivery and the goods arrived a week late. Goods out of date (over 6 years old according to batch code) and badly damaged. Would not recommend at all.
December 27, 2014
Unprompted review
LOVE THIS WEBSITE - GREAT CUSTOMER SERVICE AND GREAT BARGAINS!
I email signed up with them and get special offers. They have great bargains, send stuff promptly, deal with problems quickly and efficiently (not many problems to date) and over the years I've enjoyed many gorgeous products from them which are packaged well and I can't complain!
March 29, 2014
Unprompted review
its great site
I order 16 perfumes , its great well organized put it with a good saver coverage
the package arrived on good status each perfume is great smile , new , and as described . the order arrived after 8 days after place order
July 20, 2013
Unprompted review
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