Beautyfashionshop Reviews 247

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Health and Beauty Shop

Written by the company

Bij Beautyfashionshop vind je een uitgebreid assortiment aan huidverzorgingsproducten, wimperserum en make-up. Als jouw online beautyspecialist staan we klaar om je deskundig en vrijblijvend te adviseren over al je beautyvragen. Onze focus ligt op professionele huidverzorging en het aanpakken van huidproblemen. Ons doel is om jou dezelfde hoogwaardige service te bieden als je in een salon zou ontvangen!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

247 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No mention of huge customs charges

No mention of huge customs charges. Customer service said they could tell me when the delivery is expected but got it wrong which also caused a big inconvenience.

March 25, 2026
Unprompted review
Beautyfashionshop logo

Reply from Beautyfashionshop

Dear Julia,

Thank you for your feedback. We are very sorry to hear about your experience and understand how frustrating this must have been.

Your order was above the UK threshold, which means import charges could apply upon arrival. The products were purchased from us without VAT, so local taxes and duties may be charged after import. We do understand that this may not have been clear enough, and we will discuss internally how we can inform our customers more clearly about possible import taxes and charges for deliveries outside Europe.

We also apologize for the inconvenience caused by the delivery estimate. We processed and shipped your order as quickly as possible, and the estimated delivery time we shared is normally met. We are sorry that this was not the case for your shipment.

Thank you again for sharing your experience. Your feedback helps us improve.

Rated 5 out of 5 stars

So easy!

This is the first time that I have ordered from Beauty Fashion Shop. I wrote an email asking if there was a website in English and received a response right away. The ordering process was smooth and I received several notifications as to when delivery would be made. The products I ordered are not easily available in Europe so I was very happy to find them and then have the purchasing experience be so easy. Thank you Beauty Fashion Shop!

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

What I really like that BFS shop has…full range of my favorite brand

What I really like that BFS shop has the full range of my favorite Ersicson Laboratorie brand. I‘ve been using these creams since 2002, but unfortunately this brand is not presented on the German marketplace.
I was a little bit nervous about GLS delivery, but everything went smooth and right now I using my creams again.
For the winter gonna consider to order another line of creams from Eriscon.
Greetings from Berlin

August 14, 2025
Unprompted review
Beautyfashionshop logo

Reply from Beautyfashionshop

Dear Elena, thank you so much for your wonderful feedback! We are delighted that you found the full range of your favorite Ericson Laboratoire products with us and that the delivery went smoothly. It’s great to hear that you can enjoy your creams again, and we’ll be happy to assist you with your next order for the winter. Warm greetings back to Berlin!

Rated 1 out of 5 stars

It's scam

It's scam. Don't order!! They kept my money for 3 weeks and then said it's not available and cancelled the order.

March 29, 2023
Unprompted review
Rated 1 out of 5 stars

Where is my order?

I ordered on the 31st of May and the website said they had the products in stock and my delivery would be next day. On the 3rd of June I received an email saying that it has been delayed 1-3 working days. It is 10 of June, I didn't receive my products, they don't answer the phone or email. Of course they took the money on the 31st of May.

June 10, 2022
Unprompted review
Rated 5 out of 5 stars

Great shop

I ordered the orphica realash lashserum from them and would not revommend it because it made my eyes red and burn.
But I can 100 % the shop. The customer service always helps you. They pay returns and always answer your mails. They took my serum back because of my allergic reaction. Great shop!

January 19, 2022
Unprompted review
Rated 1 out of 5 stars

These are scammers

These are scammers. They never sent me the product but i was billed. They were lying about the return amount which never happened. I can only think these are criminals.

January 9, 2022
Unprompted review
Rated 5 out of 5 stars

All fine

I did not know the shop and was hesitant to order at first. However, Beautyfashionshop.nl were the only ones that still sold my favourite mascara (it got discontinued), hence I ordered anyways. In the meantime, I've placed my second order and will continue to use the shop. Thanks!

October 3, 2020
Unprompted review
Show reviews in all languages. (247 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look