Beautytreatmentsolicitors Reviews 36

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

After being told by another firm that they couldn't help me, I came across Bartletts and I'm so glad I did! I had a very bad experience with laser tattoo removal and Sian couldn't of put my mind more... See more

Rated 4 out of 5 stars

A good positive outcome with nice compensation received though less than original offer made/I'd hoped. Case lasted longer than I'd anticipated but believe delay caused by other parties, specialists i... See more

Rated 5 out of 5 stars

I couldn't recommend Sian and her team any more. I had so many worries after never needing legal help before. The bad beauty experience I went through was horrible and left me out of pocket and scared... See more

Rated 5 out of 5 stars

I would like to thank Sian Taylor for her professionalism and knowledge throughout the ordeal. I explained the story to her once and sat back for the whole rest of the time while she sorted absolutely... See more

Company details

  1. Wellness Center
  2. Employment Attorney
  3. Law Firm
  4. Lawyer
  5. Legal Services

Information provided by various external sources

Bartletts Solicitors advertises its hair & beauty treatment legal services via http://beautytreatmentsolicitors.co.uk. Our team of female lawyers are real experts in this area of the law. Reviews relating to this service are published here. Bartletts Solicitors has been trading from Marldon Chambers for 154 years. The firm has been managed by John Bartlett for 46 years. John ensures that the practice maintains its commitment to hard work, straightforward dealing and the highest level of customer service. The firm now has over 50 legal staff and 8 offices. We offer a nationwide service. The practice has particular expertise in beauty treatment claims.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

36 reviews

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Rated 5 out of 5 stars

Can't recommend enough

After being told by another firm that they couldn't help me, I came across Bartletts and I'm so glad I did! I had a very bad experience with laser tattoo removal and Sian couldn't of put my mind more at ease. My case was dealt with quickly and efficiently and I was kept updated at every step of the way. Thank you Sian and the rest of the Bartletts team.

March 14, 2019
Unprompted review
Rated 5 out of 5 stars

Hair colourant reaction

I received excellent service from Lydia who handled my case after I experienced an allergic reaction from a colouring treatment at high street salon. She handled the case with sensitivity, was always easily contactable and made the process stress free. I can’t recommend her highly enough.

January 29, 2019
Unprompted review
Rated 5 out of 5 stars

When a service is just that! A service!

From the initial contact I was always kept informed of the process any queries raised were dealt with in a timely manner. Although it was on a no win no fee basis and took approximately 3 years for completion of my complaint, I was still always treated with care and consideration. There were numerous conversations throughout mainly because I was unfamiliar in raising complaints this way, but I was always kept at ease. Thank you Bartletts.

December 8, 2018
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Bartletts very…

I would highly recommend Bartletts. Lydia was very professional and understanding with my claim. Kept me upGave me the opportunity to make choices for me and the outcome I wanted and I can honestly say they meet my expectations and more.

November 30, 2018
Unprompted review
Beautytreatmentsolicitors logo

Reply from Beautytreatmentsolicitors

Dear Amanda,
Thank you for your feedback which will be passed onto Lydia.
Kindest Regards,
Bartletts Beauty Treatment Solicitors Team

Rated 5 out of 5 stars

Brilliant communication

Brilliant communication
Extremely fast and friendly service
Would certainly recommend to anyone who needs this service

November 20, 2018
Unprompted review
Beautytreatmentsolicitors logo

Reply from Beautytreatmentsolicitors

Dear Sarah,
Thank you for taking the time to review our legal service for bad experiences at the salon.
Your review will be passed onto your lawyer, Lydia, who will be pleased to read it.
Thank you for your instruction and feedback.
Bartletts Beauty Treatment Solicitors Team

Rated 5 out of 5 stars

EXCELLENT

During a stressful time in my life I sustained negligent treatment from a highly qualified experienced beauty therapist at an established highly reputable salon where I had been a client for over 5 years. She decided to change the lash tint and not bother to inform me nor carry out a test! She even advised 'this will sting a bit as you haven't had it done for a while' that was an understatement and the
result was an allergic reaction with all the pain and physiological effect to deal with.
I contacted Bartletts and Sian was my solicitor
Although I never met her as I live a considerable distance away I felt like I had known her for years
Indeed I felt she was a friend that I could confide in and trust completely
She contacted me regularly and was always available to speak with or called me back
Arranging to consult with medical experts and ensuring I was completely satisfied.
The award I received was considerable and I cannot thank Sian of Bartletts enough.
I would not hesitate to seek the services of this firm
Christina

November 16, 2018
Unprompted review
Beautytreatmentsolicitors logo

Reply from Beautytreatmentsolicitors

Dear Christina,
Thank you for your informative feedback.
Kindest Regards,
Bartletts Beauty Treatment Solicitors Team

Rated 5 out of 5 stars

Fantastic service

Excellent service ,5Star treatment , brilliant communication and follows ups , excellent outcome !

October 24, 2018
Unprompted review
Beautytreatmentsolicitors logo

Reply from Beautytreatmentsolicitors

Dear Audrey,
Thank you for taking the time to review our legal service for bad experiences at the beautician. Your review will be passed onto your lawyer who will be pleased to read it. Thank you for your instruction and feedback, Bartletts Solicitors

Rated 5 out of 5 stars

Highly recommended

I couldn't recommend Sian and her team any more. I had so many worries after never needing legal help before. The bad beauty experience I went through was horrible and left me out of pocket and scared. I was so anxious to take it further but Sian put my mind at ease and made the whole process easier and achieved a result we was happy with. So grateful for your efforts Sian and communication throughout. I would highly recommend Sian and her team to anyone and if your in any doubt you really needn't be. Definitely a trust worthy company and experience. Thank you xx

August 29, 2018
Unprompted review
Rated 5 out of 5 stars

Sian was…professional

Sian was professional,courteous,informative and helpful along every part of the journey,albeit a long journey, which was by no means her fault.
She was chasing the case all the time for me and was as pleased as I was when it was concluded.

August 12, 2018
Unprompted review
Rated 5 out of 5 stars

Great Service

Organised and efficient service - the process was straightforward and expectations were well managed throughout. It was a great experience working with them.

June 25, 2018
Unprompted review
Rated 5 out of 5 stars

I am very satisfied with the service I…

I am very satisfied with the service I received from Bartletts Solicitors. I has an horrendous experience with an incompetent semi permanent makeup artist who never even deserved that title. Even though the psychological impact is ongoing, Bartletts were able to get some justice in the form of compensation. I received good guidance from my solicitor Nicola throughout the litigation process. I would recommend Bartletts to anyone in a similar situation. Claire

June 20, 2018
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend this company…

Would definitely recommend this company to other people! Really helpful in everything they do. No complications

June 13, 2018
Unprompted review
Beautytreatmentsolicitors logo

Reply from Beautytreatmentsolicitors

Dear Jamielee,

Thank you for taking the time to review our legal service for bad experiences at the hairdressers.
Your review will be passed onto your lawyer who will be pleased to read it.

Thank you for your instruction and feedback,
Bartletts Solicitors

Rated 5 out of 5 stars

Excellent service lydia keeps you up to…

Excellent service lydia keeps you up to date every step of the way ,would recommend this company to anyone.

June 1, 2018
Unprompted review
Beautytreatmentsolicitors logo

Reply from Beautytreatmentsolicitors

Dear Ms Calvert,
Thank you for taking the time to review our beauty treatment legal service.
Your review will be passed onto your lawyer, Lydia, who will be pleased to read it.
Kind Regards,
Bartletts Solicitors

Rated 5 out of 5 stars

Beauty mistake

Supportive throughout, communication was excellent, everything was explained really well. I was always given options. I am so pleased with what they have done for me, pleased with the outcome. I would definitely recommend this company and Sian, very efficient, offered great advice. I always felt she was open and honest, which made me feel confident in her.

May 2, 2018
Unprompted review
Beautytreatmentsolicitors logo

Reply from Beautytreatmentsolicitors

Dear Catherine,

Thank you for taking the time to review our beauty treatment legal service. Your review will be passed onto your lawyer who will be happy to read it.

Kind Regards,

Bartletts Solicitors

Rated 5 out of 5 stars

Back in December

Back in December, I went to get my face and eyebrows waxed from a local beauticians around Christmas time. The beautician ended up burning me underneath my eyebrows, my upper cheeks near my eyes on both side and my upper lip. When I asked her why my face has gone red and feels sore, she said it was normal and gave me aloe vera gel and made me still pay for both the waxing and the gel! The next morning I woke up with red sore burns. I was extremely devastated and immediately went to the hospital and they said I will have some scarring especially around the skin near my right eye. I had to take time off from work and could't attend my parties. I also have a client facing role so couldn't attend certain meetings. I couldn't go out without layering my face in make up. It completely destroyed my confidence. I also suffer from IBS so the stress took a toll on me. I was so outraged by all this, that I went online to find a solicitors to create a case for me against the beautician company. I came across Barletts Solicitors and contacted them after reading their reviews and seeing that they specialise in beauty treatment cases. They quickly got in touch with me and asked for details of the incident and said they would be happy to take this case on. I cannot express enough how smooth and easy the whole process was. Sian Taylor was absolutely brilliant and kept me informed the whole way through letters, email and phone. She took care of everything. The only thing I had to do was see a specialist doctor recommended by them to confirm my injuries. Sian also gave her recommendations when it came to settling and did everything in her power to get the maximum compensation for me. After 5-6 months the case was closed and I was awarded around £3200. I highly recommend Barletts Solicitors and Sian Taylor!! thank you again Sian :)

September 27, 2017
Unprompted review
Rated 5 out of 5 stars

I just want to say huge thank you to …

I just want to say huge thank you to Sian Taylor for helping me settle my claim. From the start to the very end Sian was extremely professional and kept me informed at every step of my claim. I would highly recomend Bartlettslaw solicitors.
Thank you again!

August 28, 2017
Unprompted review
Rated 5 out of 5 stars

WOW!! Sian is AWESOME!!

WOW!! I usually dreaded dealing with solicitors but Sian Taylor at Bartletts was a breath of fresh air. Every question, email or call was responded to quickly and efficiently. Dealing with Sian made the whole unpleasant experience of my incident much more bearable. I would absolutely recommend Sian and her company if you are seeking a stress free, professional service.

August 26, 2017
Unprompted review
Rated 5 out of 5 stars

Sian Taylor was amazing over the 2 …

Sian Taylor was amazing over the 2 years it took to settle my claim. She was always at the end of the phone and she was always willing to break things down that seemed unclear. She was very professional and consistent with keeping me posted and she was a great support. Thank you so much Sian!

August 21, 2017
Unprompted review

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