Smell not the same.erlyer I ordered another aromat because I ordered wrong.But now I know this smell.It is my favourite Parfüm. It smells completely different and doesn't last long.if you sell copies... See more
Company replied
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See what reviewers are saying
First order in early 2026 was sent to me within 4-5 working days. All good. Second order was delayed for more than a month.. Very frustrating but eventually the parcel showed up! I like the sho... See more
Company replied
the shampoo smells great, my hair doesn't get greasy and it kept its volume and shine, at least that's what happens to me and my daughters, it washes off easier than common shampoos, the neck and chin... See more
Everything was according to my expectations and even more: delivery and product quality. I will certainly order again with this shop. Thank you! Update June 11, 2026: - my first order was d... See more
Company replied
Company details
Information provided by various external sources
✓ Ihr Profi für Düfte, Make-up, Kosmetik und Haarpflege, jetzt online bestellen und Beauty Produkte entdecken! ✓ Gratisproben ✓ Schnelle Lieferung ✓ Top-Bewertungen.
Contact info
Wenzendorfer Straße 9, 21244, Buchholz in der Nordheide, Germany
- beautywelt.de
3.5
Average
42K reviews
Asks customers to review
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The post didn't deliver to me the…
The post didn't deliver to me the postal code, so I had to track down the post by myself, and go to the post office with my ID certificate for the post.
October 20, 2023
This was my first purchase and i am…
This was my first purchase and i am very pleased so far with the service. Received the product within 2 days in The Netherlands very neatly packed and with a few samples. Prices are lower than anywhere else and the variety is endless. Definitely will come back for second purchase!
October 13, 2023
Top Service
October 4, 2023
Super Super
September 13, 2023
the shampoo smells great!!!!
the shampoo smells great, my hair doesn't get greasy and it kept its volume and shine, at least that's what happens to me and my daughters, it washes off easier than common shampoos, the neck and chin cream doesn't work for me, it will I will try it in the next few days and hope to see the results you promise. The acid has a nice aroma, but I haven't tried them or the dyes either.
September 9, 2023
Warmly recommended
I'm always happy with the products from Beautywelt. And sometimes the prices are really nice :-)
Thank you!
August 6, 2023
Perfect service
Super fast delivery, perfect selection of products. The prices are 👍 Definitely 5 ⭐️⭐️⭐️⭐️⭐️
September 7, 2023
Good and fast delivery:)
September 7, 2023
The delivery came quickly
The delivery came quickly, and the delivery condition is good. I'd love to.
September 4, 2023
May use AI-assist with repliesRead more
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19 eur customs on the 50 eur order
I was charged 19 eur customs on the 50 eur order which was not clearly indicated when i was finalizing the purchase. 19 eur shipping fee is also very expensive.
August 27, 2023
Reply from Beautywelt
Dear Customer,
The delivery costs for Switzerland are listed transparently on our shipping costs page, as well as the note that the customer must carry out the customs clearance and taxation in the destination country himself.
This is the rule for orders in Germany and deliveries outside the EU.
Best regards
Marie-Christin
Beautywelt-Team
I never received my purchase
I never received my purchase. They sent the package without my address written on the box, apparently. It was sent back. I was not yet reimbursed and they also don't answer my emails.
August 15, 2023
Reply from Beautywelt
Dear Customer,
we have checked the process and initiated the missing refund.
Please excuse our mistake.
Best regards
Laura
Beautywelt-Team
Absolutely awful experience
I ordered items that are in stock and they won't ship these for several weeks because they are out of stock. At the same time, they are starting a new discount campaign(?!). Customer service is non-existent - they don't respond to emails or cancellation requests. I wanted to cancel the order and get a refund, but I have not received a response to any letter or request. The money has not been refunded and one product was still sent to me, the other has not been sent yet and the money has not been refunded either. I don't recommend anyone to order from this place, they have absolutely no respect for their customers
August 6, 2023
Unprompted review
Reply from Beautywelt
Dear Customer,
We have recorded the facts and passed them on to our returns department.
In the meantime, you have received a free returns slip to return the item that was sent.
We apologize that your cancellation was not taken into account.
We will of course continue to take care of your complaint immediately.
Due to a high volume of orders and many inquiries, there are currently longer waiting times on the phone and longer response times for incoming e-mails.
We very much regret this fact, but we ask for your understanding at this point.
Best regards
Marie-Christin
Beautywelt-Team
Great shopping, fast shipping
I like the choice in the webshop, i find all my favourites at a great price! During my previous order i learned that this is a family business so whenever i need something they have i will get it from them.
August 13, 2023
No products or refund
I ordered 2 products to be delivered in Switzerland. One of them arrived after more than a month after I contacted them several times and the other one I have never received. I have tried to reach them several times to receive a refund for the product that was not delivered but unfortunately I have received nothing but radio silence.
August 7, 2023
Unprompted review
nouvelle bonne experience
August 6, 2023
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