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See what reviewers are saying
want to thank you for the personalized treatment, the quick responses to my questions, and the consideration you have shown me. Personalized service is a luxury nowadays that we don't usually appre... See more
Very fast shipping, and the books were in excellent condition, just like brand new. The only thing I would’ve improved was the packaging - the box was not really holding things within it, the side fla... See more
Company replied
Always great service from Mandy :) Quick delivery after ordering and any issues resolved without delay.
Company details
Written by the company
BEBC - Books for English provides English Language Teaching books and resources for universities, Colleges, Private Language Schools as well as teachers and students. We also supply Higher and Further educational resources for universities. (ELT, EFL, TEFL, TESOL, EAL) BEBC have over 48 years experience in the industry and supply books on behalf of publishers such as Oxford University Press, Cambridge University Press, Pearson, Macmillan & National Geographic Learning as well as UK based and European based publishers. BEBC supply material for all General English lessons and resources for exams such as IELTS/CAE/FCE to help with the IELTS/Advanced/First exams. We offer Worldwide delivery and very competitive discounts. Free online UK delivery for over 20 books ordered.
Contact info
Unit 4, Albion Close, BH12 3LL, Poole, United Kingdom
- 01202 715555
- elt@bebc.co.uk
- bebc.co.uk
4.5
Excellent
240 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent quality of service, high shipping cost to the Continent
This is the second time I've bought quality English teaching and training books from this company, and I'm very satisfied both with the books themselves and with the service offered: prompt and polite.
Only the shipping cost to the Continent via Royal Mail is too high - more than the cost of the book.
June 17, 2025
Unprompted review
Extremely helpful and knowledgable
Extremely helpful and knowledgable. Polite and answer any questions that you may have. Quick delivery. Thank you.
May 27, 2025
Fast and reliable.
My order was processed and delivered really quickly. No plastic packaging which was great.
May 13, 2025
I had a great experience with the…
I had a great experience with the customer support team of BEBC — they were friendly, quick to respond, and helped me solve my issue in no time.
May 20, 2025
Unprompted review
Reliable, friendly service
Reliable, fast service. My online order total and invoice were not the same because they had not applied my discount to all my books. However, an email soon sorted it, and the reply was prompt and polite. Would recommend this company.
May 8, 2025
Excellent service
Excellent service. My book was delivered the day after ordering. Thank you.
May 12, 2025
Fast delivery
Fast delivery. Ordered the wrong book so had to return and re-order. The turnaround was dealt with quickly and efficiently and Mandy's communications were professional and pleasant.
May 1, 2025
The delivery is really good
The delivery is really good. And nice price! Thank you soooo much for the service. Will definitely recommend you to my classmates.
April 26, 2025
Personal service
Personal service, I felt that I was talking to ‘real’ people rather than a machine, postage was fast and the books arrived as ordered.
April 14, 2025
Wide selection and great service
BEBC have a wide selection of educational books from different publishers, and they were able to give me some very useful advice. The books were delivered promptly and arrived in good condition. I would definitely recommend using the Bournemouth English Book Center.
February 3, 2025
EXCELLENTn - BEBC
Working with Nick Edward, Richard Carr and Mandy Thomas was ALL GOOD.
Great people. Great Service.
Thank you all - for getting me pasrt the tricky bits.
Franco
March 19, 2025
Useful phone contact and swift delivery…
Useful phone contact and swift delivery of books.
February 17, 2025
Great selection of foreign language…
Great selection of foreign language materials. Textbook arrived in a couple of days !
February 15, 2025
Reply from BEBC - The Bournemouth English Book Centre
Dear Jill,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
The BEBC Team have plenty of experience and customer service is paramount to running any successful business.
We are happy that you enjoyed the great selection of MFL material on our site and you received a good service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Quick delivery and good communication
Quick delivery and good communication. The user experience on the website was fine if a little slow.
February 13, 2025
Reply from BEBC - The Bournemouth English Book Centre
Dear Lianne,
Thank you so much for taking the time to leave us a 4 star rating - it really is appreciated!
The BEBC Team have plenty of experience and customer service is paramount to running any successful business.
We are happy that you received quick delivery and good communication and apologise for the slow experience you had on our website.
We are continuing to improve the services and speed on our website on a daily basis.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Highly recommended
Excellent service and communication. I bought Nos Vemos Hoy 1 Student's Book Hybrid and was able to use a discount code from City Lit, where I’m studying. The book arrived in good time using Royal Mail.
February 12, 2025
Reply from BEBC - The Bournemouth English Book Centre
Dear Huw,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
The BEBC Team have plenty of experience and customer service is paramount to running any successful business.
We are happy that you received quick delivery and good communication from our customer service team. We also will continue to offer those particular discounts you received too.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
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